Eddie Tourelle Hyundai

Reviews

• MW

  Mark Wall

  3 days ago
  5.0
  First time servicing my new Hyundai Sonata Hybrid. Appointment set up was very easy and convenient. My vehicle was brought in quickly and completed promptly. Representatives were courteous kind careful and personable. I neglected to ask exactly what was performed beyond an all change and tire rotation. Were any diagnostics run? Or do we go based on customer complaints only. Was there an update of my entertainment system or any other applications? I probably should have asked those questions. But I kind of assumed that they were run without asking
• SM

  Seth Mitchell

  4 days ago
  3.0
  Pros: The sales and financial team is pleasant to deal with. They are patient with your questions and are open to answer all your questions. Coffee is free. Don’t let this fool you as they fall into the typical car dealership stereotype. Cons: Online price listing is posted, you drive in the following day to find out they increased the online pricing with the “real” price. The original price was “real” but they had an update to the price when you get through the door. The icing on the cake is none of the online posting information has Terms and Conditions outlining “mandatory” $1495 dealership fees. You only learn of it when you sit down with the Sales rep as it is printed on their table. Typical sales tactics to get you in the door and pressure you with fees. I presented the online posting from their website and I asked for them to show me where a buyer could be educated before hand but I was only given an empty stare that they don’t control that. They will advocate their due diligence and quality control when performing inspections and you should have zero to worry about regarding the condition of the vehicle. Remember, you are presented with $1495 fee that you are asked to pay and this should quell your nerves because this covers all the servicing fees. While the following example is minor and quickly fixed it still rubbed me the wrong way. I located a nail in the rear driver side wheel within 5mins of inspecting the vehicle. They quickly investigated it, pulled it out, and deemed it superficial as it didn’t picture the actual tire but only punctured the outer tread material…but I thought I the $1495 was for my benefit. They made some concessions to this fee but only after you ask four times and they ask for you to pay the “real” updated price and THEN they will remove the fee. You end up saving a couple hundred bucks but they are just moving dollars around. Conclusion: We were able to find middle ground and I purchased the vehicle. Be prepared and educate yourself before buying a car from any dealership. Can’t be too bothered at the end of the as they are a business and they are in the business to make money.
• SN

  Susan Neal

  Apr 25, 2026
  5.0
  We had an automobile accident on April 2. Our Hyundai was totaled. We really needed to replace it. Unfortunately I was injured pretty severely and I was in a lot of pain. I looked online. I just wanted to look at the pictures and I immediately went to Hyundai because of their I follow On my word, A salesman For this dealership reached out to me. I told him when I was looking for he he said he could supply what I wanted. I asked him to please give me a little time to mend and don’t pester me with repeated calls and such. He did exactly that. I followed through and today I went and purchased a 2026 Hyundai Tucson. It’s beautiful he made my experience perfect. If you’re looking for a vehicle, give him a shot everybody at that dealership was so polite.
• JJ

  Judy Jarreau

  Apr 23, 2026
  5.0
  FROM THE BEGINING ,TILL THE END IT WAS A WONDERFUL EXSPERINCE WORKING WITH JUSTIN DIGGS,HE WENT ABOVE AND BEYOND MAKING SURE I PICKED THE VEHICLE I FELT THE MOST COMFORTABLE WITH ,I WAS NOT PRESSURED TO MAKE A QUICK DECISION AND I HAD NO PLANS OF DOING A TRADE IN BUT THEY GAVE ME A FAIR PRICE SO I COULD AFFORD WHAT I WANTED N NOT HAVE TO COMPROMISE FOR SOMETHING LESS .EVEN AFTER ALL THE PAPER WORK HE WALKED ME TO MY CAR N HELPED ME SET UP MY PHONE N SHOW ME ALL THE GADGETS ,HE EVEN GAVE ME HIS PHONE CHARGER SO I COULD HOOK IT UP AND CHARGE MY PHONE ,EVERYONE WAS SO POLITE AND RESPECTIVE ,I WAS SO STRESSED BEFORE GOING HAVING TO BUY A CAR ALONE SINCE NY HUSBAND PAST AWAY WAS UN NERVING ,BUT IT ALL LEFT WITHIN MINUTES AFTER TALKING TO Justin, thanks so so much for everything ,I will be referring everyone to you ,God bless ,oh and as hard as it was to let go of my truck my husband had bought for me in 2013 ,my Crv feels just right it was meant to be !
• BS

  Belinda Sanders

  Apr 23, 2026
  5.0
  From my initial inquiry regarding your services, the professionalism and exceptional helpfulness demonstrated by Blythe Martin and her colleagues were truly outstanding. My husband and I recently experienced a very traumatic incident on I-12 in Covington, LA, which necessitated our vehicle being towed to Northpark Hyundai. To summarize, the service team promptly alleviated our concerns and, within the same day, ensured our safe return to the road. We are profoundly grateful for the comprehensive support provided by you and your team. Thank you, and we extend our best wishes for your continued success. Shelby and Belinda Sanders.

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