Enterprise Rent-A-Car

Reviews

• DD

  Doyle Deforest

  Dec 23, 2025
  5.0
  Larry is the store manager and he was a pleasure to work with. He was very professional. The car we rented got great gas mileage. It was such a great experience that we are renting another vehicle for this weekend. I would highly recommend the Chalmette location for leasing. Remember to ask for Larry.
• CW

  Chirstan Williams

  Dec 5, 2025
  1.0
  This establishment has some of the poorest customer service I’ve experienced. When I walked in, there was no greeting, no acknowledgment—nothing. Two employees were sitting behind the counter, simply watching without offering any assistance. When I informed them that I needed to drop off my vehicle, they didn’t get up, didn’t take the keys, and didn’t guide me through the process. Instead, they told me to place the keys behind the workstation myself. There was no effort to provide even the most basic level of customer interaction. The lack of urgency was obvious. Neither employee attempted to check me in, ask any questions, or explain anything. It felt like the customers were expected to figure everything out on their own. This kind of unprofessional behavior shows extremely poor time management and a clear disregard for customer experience. Based on this visit, I have no intention of returning. I expect a business to at least acknowledge its customers, and this location failed at the most fundamental level.
• SP

  Stanley Patton

  Nov 20, 2025
  5.0
  Management and team members at Chalmette Louisiana location was outstanding Thanks
• SR

  Shawn R

  Nov 11, 2025
  5.0
  In and out quickly during the pickup and dropoff process, very friendly staff.
• AS

  Alexis Sullivan

  Nov 5, 2025
  1.0
  Why do they take reservations and don’t have cars? Stop wasting peoples time overbooking when they don’t have cars that can be used.

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