Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Baton Rouge area, turn to Safelite AutoGlass . Those in central Baton Rouge or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 7155 Exchequer Dr, Safelite AutoGlass Baton Rouge repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
644 reviews
5 stars
439
4 stars
48
3 stars
26
2 stars
14
1 star
117
What are people saying?
AI-generated from recent customer reviews
Service Quality
Technicians were often praised for their professionalism, friendliness, and efficiency, with many customers expressing satisfaction with the quality of work.
Scheduling Issues
Numerous customers reported problems with scheduling, including missed appointments, lack of communication, and delays in service.
Customer Service
Feedback indicated a decline in customer service, with many customers experiencing difficulty reaching representatives and receiving unsatisfactory responses.
Cleanliness and Care
Several reviews highlighted issues with cleanliness, including leftover debris and damage to vehicles during service.
Pricing Transparency
Customers expressed frustration over unexpected price increases and lack of upfront communication regarding costs.
- BPBobby Plant4 days ago5.0Awesome customer service. Technician was very professional and knowledgeable. On time service and very helpful information about warranty. Money well spent
- ABAllison Brown5 days ago5.0Sally was very friendly service was great convenience of them coming to my house was even better!
- APAdd Me PersonNov 17, 20252.0Well, I’d love to give a good review, the initial technician was super nice, knowledgeable, however when I got my vehicle back nothing was put back on properly, the antenna wasn’t screwed on fully, the washer pump tube was unplugged, my vehicle had the old black epoxy everywhere inside, and I had to go buy a wiper arm puller from the local parts store just to fix the orientation of the wiper arms. They also never put my vent clips back on
- CBCynthia BabbittNov 4, 20255.0Safelite customer service was topnotch. The technician, D'Angelo, was professional, yet friendly. I had several questions and he was very knowledgeable with his responses. If I ever have to use the Baton Rouge location again, I will definitely be asking for D'Angelo. I received my repairs at my house. Extremely satisfied.
- JBJohnny BensonNov 2, 20254.0Safelite cancelled on me due to an employee calling into work, but scheduled the next day. Only issue in this was they somehow tried to make me pay $60 more, but I paid in full on the initial booking ($338). I stayed on the phone being transferred around and eventually was made right, but was certainly a hassle I shouldnt have had to deal with since it was an error on their end. All in all they replaced the windshield in my truck quickly and safely!
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass Baton Rouge provide?
Safelite AutoGlass Baton Rouge offers auto glass installation and repair, including windshield chip and crack repair, wiper blade replacement, power window repair, and insurance paperwork processing.
Where is Safelite AutoGlass Baton Rouge located?
Safelite AutoGlass Baton Rouge is located at 7155 Exchequer Dr, Baton Rouge, LA 70809, USA.
What are the operating hours of Safelite AutoGlass Baton Rouge?
They are open Monday to Friday from 7:00 AM to 5:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
Does Safelite AutoGlass Baton Rouge offer mobile or in-shop services?
Yes, they provide both mobile and in-shop auto glass repair and replacement services in the Baton Rouge area.
Can I get an online estimate and do I need an appointment at Safelite AutoGlass Baton Rouge?
Yes, online estimates are available and appointments are required for service.
What payment options are accepted at Safelite AutoGlass Baton Rouge?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Which languages are spoken at Safelite AutoGlass Baton Rouge?
The staff speaks English and Spanish to assist customers.
What nearby places can I visit around Safelite AutoGlass Baton Rouge?
Nearby places include Trading Post (flowers, hardware, pawn shop), Bixco Flooring & Supplies (carpet and contractor supplies), and Chef Charles House the bis'treaux restaurant.
How can nearby places like Trading Post help me during my visit to Safelite AutoGlass?
Trading Post offers flowers, gifts, hardware, and pawn shop services, which can be convenient if you need supplies or gifts while your vehicle is being serviced.
Are there dining options near Safelite AutoGlass Baton Rouge?
Yes, Chef Charles House the bis'treaux is a nearby restaurant where you can enjoy a meal before or after your auto glass service.