Business Details
https://www.nationalcar.com/en/car-rental-locations/us/la/baton-rouge-metropolitan-airport-14x5.html
About
Car Rental Agency
Skip the counter when you rent a car with National in Baton Rouge. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Baton Rouge today!
Location
Hours
Reviews
4.1
266 reviews
5 stars
179
4 stars
27
3 stars
9
2 stars
12
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were significant complaints about poor customer service, particularly regarding billing issues and lack of responsiveness.
Vehicle Condition
Numerous reviews highlighted issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems.
Efficiency
Several customers reported quick and easy check-in and check-out processes, but others experienced long wait times and delays in receiving their reserved vehicles.
Reservation Issues
There were multiple complaints about not receiving the reserved vehicle class, leading to dissatisfaction among loyal customers.
Overall Experience
Despite some positive experiences, a notable number of customers expressed frustration with their rentals, indicating a decline in service quality at the Baton Rouge location.
- BSBrandon Svoboda6 days ago5.0Easy in and out. Fast and friendly service.
- DWDarryle WilliamsNov 4, 20255.0Always a great experience and seamless
- SWSonya WestOct 25, 20255.0The best rental out of all the rentals I my opinion
- CBChevy BobcatOct 24, 20255.0Always good service and clean vehicles.
- TWTerrell WalkerOct 20, 20255.0The National Car Rental is the best!
Frequently Asked Questions About National Car Rental
Where is National Car Rental located in Baton Rouge?
National Car Rental is located at 9430 Jackie Cochran Dr., Baton Rouge, LA 70807.
What are the opening hours of National Car Rental in Baton Rouge?
National Car Rental is open daily from 9:00 AM to midnight, with an additional open interval from midnight to 1:00 AM.
How can I book a car rental at National Car Rental Baton Rouge?
You can book your car rental online at https://www.nationalcar.com/en/car-rental-locations/us/la/baton-rouge-metropolitan-airport-14x5.html.
What types of car rentals does National Car Rental offer at this location?
National Car Rental offers economy car rentals, luxury car rentals, and standard rental cars.
Does National Car Rental Baton Rouge provide airport pickup service?
Yes, National Car Rental offers an airport pickup service at the Baton Rouge location.
What payment methods are accepted at National Car Rental Baton Rouge?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there any special offers available at National Car Rental Baton Rouge?
Yes, you can find special offers on car rentals at https://www.nationalcar.com/en/car-rental/specials.html?mcid=yext:245709.
Which car rental agencies are nearby National Car Rental Baton Rouge?
Nearby car rental agencies include Enterprise Rent-A-Car, Budget Car Rental, Avis Car Rental, and Hertz.
Is there convenient parking near National Car Rental in Baton Rouge?
Yes, SP+ Parking and Airport Parking are available close to National Car Rental for customer convenience.
What nearby airport is close to National Car Rental Baton Rouge?
National Car Rental is near Baton Rouge Metropolitan Airport (BTR), including terminals such as the Delta Terminal and TSA Checkpoint.