Skip the counter when you rent a car with National in Baton Rouge. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Baton Rouge today!
Many customers praised the friendly and helpful staff, highlighting their professionalism and efficiency during the rental process.
Cleanliness
Several reviews noted issues with the cleanliness of the vehicles, with reports of dirty cars and unpleasant odors upon pickup.
Reservation Issues
Numerous customers experienced problems with their reservations, including being given different vehicles than what was booked and long wait times for car pickup.
Billing Problems
There were multiple complaints regarding billing errors, including double charges and difficulties in resolving these issues with customer service.
Overall Experience
While many customers had positive experiences, a significant number expressed frustration with the service at the Baton Rouge location, indicating a decline in quality.
KM
Kim McClendon
4 days ago
5.0
Great team at this site
BS
Brandon Svoboda
Nov 18, 2025
5.0
Easy in and out. Fast and friendly service.
DW
Darryle Williams
Nov 4, 2025
5.0
Always a great experience and seamless
SW
Sonya West
Oct 25, 2025
5.0
The best rental out of all the rentals I my opinion