Hampton Collision Center

Reviews

• KV

  Keisha Veals

  5 days ago
  2.0
  DO NOT RECOMMEND. I’m extremely disappointed with my experience at Hampton Collision. They kept my car for almost an entire month, and throughout would push back the completion date without giving me clear explanations as to why. When I finally did get my car back, it still wasn’t finished. After waiting that long, the absolute minimum I expected was a completed job—but instead I was left with work that should have been done before they ever called me to pick it up. Overall, the lack of communication, the constant delays, and the incomplete work made this a very frustrating experience. I definitely would not recommend Hampton Collision based on what I went through.
• KS

  Kyle Smith

  Oct 10, 2025
  1.0
  Don't bring your vehicle here if you have a rock guard. Owner was more worried about telling me he's not a robot than he was about the shotty texture on the rock guard he did. Can't tell on the pictures but there is several spots where it's sharp and pointed. Looks like an air bubble seeped out while wet maybe? The smooth picture is from the factory. Edit: brand new headlight bulb they installed went out. Have to remove the grill on this truck. Stripped out two bolts that hold the grill in. Can't get them removed.
• BB

  Brianna B

  Sep 9, 2025
  5.0
  I just want to give a big shoutout to AMAZING customer service! From the receptionist to the entire staff. I was treated with nothing but genuine kindness and care from the minute I first brought my car! Amazing business!
• LR

  Logan R

  Aug 13, 2025
  5.0
  Hampton Collision was amazing. They constantly kept me updated, fixed the car perfectly. Its legit like the car was never even in an accident and they are indeed paint professionals. The paint they applied is a 1:1 match nothing is off shade or looks weird. Brandon cares about his customers and greets them personally. You don’t see many owners come out and actually work with the customers. They have a great team at their center and I would highly recommend going to them over anybody else.
• JC

  Jonelle Clark

  Jul 23, 2025
  1.0
  My truck was picked up mid June and I am just picking it up today, a second time, still disappointed. Almost a month and half. The panels on my vehicle are not aligned and flushed with each other. Pablo told me to “push the panels down” and then they will line up correctly My key fob is not connected to my car anymore, so it has to be opened manually. They didn’t want to take accountability for that. Pablo is very condescending, rude and dismissive to any concerns. He kept saying it was up to the insurance etc. When he spoke to the inspector l, who was a man, his tone changed immediately. He was very accommodating. My car has lost value because of the choppy work they have done.

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