Goodyear Auto Service

4.1
188 reviews

About

Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Goodyear Auto Service
8875 SIEGEN LANE, Baton Rouge, LA
70810-1947, United States

Hours

Reviews

4.1
188 reviews
5 stars
135
4 stars
10
3 stars
4
2 stars
7
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude behavior and poor communication.

Inventory Issues

Frequent complaints about inaccurate inventory information leading to wasted time and frustration for customers.

Service Quality

Service quality varies; some customers reported excellent and efficient service, while others experienced upselling and unnecessary repairs.

Trustworthiness

Concerns about honesty and transparency in service recommendations, with some customers feeling they were misled or overcharged.

Overall Experience

Overall, experiences are inconsistent, with some customers expressing loyalty and satisfaction, while others vowed never to return.
  • KC
    Kevin Combs
    Oct 13, 2025
    1.0
    The workers are incompetent, I asked them to check the wheel before mounting a tire on it. But they mounted a new tire on a bent wheel anyway. I will never take anything back there. Now I have to pay someone else to mount the tire on a new wheel that I bought to replace the bent one.
  • CA
    Clay Adamek
    Aug 27, 2025
    2.0
    Went online. Found tires. Says in stock. Called this goodyear on wednesday; would like to trade money for tires. Was told "oh those aren't in stock, but we do have these other tires in stock at the warehouse across the street." Cool, that's fine. I just need new tires before weekend. Drive 15 minutes to place. Proceed to wait inside for about 15 minutes. Girlfriend drives 15 minutes to come pick me up, except she doesn't need to... I get told tires are not in stock and can't be obtained until monday. Last I checked, monday is before weekend. The prior phone conversation had started, and stopped and was highlighted by "I just need the tires before the weekend" Drive 15 minutes back to my home. Spend 15 minutes writing this review. Thanks for wasting my time. I hope I save someone else time with this post. They seem understaffed given the wait, and the minimal effort to sell me on a 3rd type of tire. FYI, I am sure this place is just fine if you can catch them when they aren't busy. I mean, its not like they lied and let me drop off my car. I can respect that. Could have gone worse you know? But if I go back, I'd want to see the physical tires, before leaving my car there. In fact, I probably wouldn't leave my car there overnight, or for any longer than an hour. I also wouldn't believe what anyone says over the phone about "getting it from the warehouse across the street." But again, I do appreciate the eventual honesty. I don't appreciate wasting my time, and my gf time.
  • ES
    Emma Sullivan
    Jul 18, 2025
    5.0
    Great workers! Mr. Dave gave us complimentary snacks
  • TS
    Toi Singleton
    Jul 16, 2025
    5.0
    I Highly recommend this business. My family and I came back from vacation and caught a flat tire. I was able to visit Goodyear Siegen location and had a few issues with my vehicle not knowing I needed a set of new tires. I met Mr. Glenn and he was able to assist me with the purchase of new tires, and an oil change. Very professional & knowledgeable I must say. I was worried 😔 I wouldn’t make it for my meeting in time, but with their great communication, and empathy everything was a breeze. I definitely will back for my next oil change. Thank you 😊
  • EH
    Erika H
    Jul 16, 2025
    5.0
    I cannot say enough good things about this location!!! I was visiting family in town and got a flat tire on the interstate and pulled into this shop begging for help. They got my tire changed and back on the road safely and quickly!!! Glenn (I think that was his name) was so caring and professional 😭 thank you thank you!

Frequently Asked Questions About Goodyear Auto Service

What types of automotive services does Goodyear Auto Service offer?

Goodyear Auto Service provides full-service tire and automotive repairs, including oil changes and general auto maintenance.

What are the operating hours of Goodyear Auto Service?

The center is open Monday to Saturday from 7:00 AM to 6:00 PM, and Sunday from 8:00 AM to 5:00 PM.