Many customers praised the exceptional customer service, highlighting staff members like Gary and Sean for their attentiveness and helpfulness.
Trustworthiness
Several reviews noted issues with upselling and lack of transparency, leading some customers to question the trustworthiness of the service.
Efficiency
Customers frequently mentioned quick service times and efficient handling of repairs and maintenance, often being in and out in a timely manner.
Cleanliness
The shop was described as clean and well-maintained, contributing to a positive customer experience.
Repeat Business
Numerous customers expressed their intention to return for future services, indicating a strong loyalty to the location.
MH
maggie harrell
4 days ago
5.0
Mr. Sean is always so kind, and trustworthy. That is priceless for an auto repair shop! Sean and Cordell took great care of me today, as always. Thanks so much!!
II
iiam.kelsie
Aug 19, 2025
5.0
Great service. These guys always take care of if me and my car.
AK
amber king
Jul 25, 2025
5.0
Absolute best customer service. I have an emergency and had to go out of state. Sean didn't care that it was an hour before they closed and they didn't have the tires here. They picked them up for me and took care of me. Anyway. They treat you better than some families.... Sean's not too bad on the eyes either gives you something to look at while you wait. Nice sense of humor. Very entertaining. He engages with everybody
CC
Channing Champagne
Jul 18, 2025
5.0
Thank you Shawn & other Goodyear associates for such a speedy and quality service. This is now my preferred GY location in BR. 😁
EP
Ericka Poole
Jul 11, 2025
5.0
Great service from Shawn! Will definitely be back. I appreciate him and Thomas.