Enterprise Rent-A-Car

4.1
267 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Baton Rouge, LA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Jefferson Highway location today.

Location

Enterprise Rent-A-Car
7553 Jefferson Hwy, Baton Rouge, LA
70806, United States

Hours

Reviews

4.1
267 reviews
5 stars
175
4 stars
35
3 stars
8
2 stars
8
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and professional, with many highlighting specific employees for their exceptional service.

Cleanliness Issues

Several reviews mentioned that the rental cars were not clean upon pickup, with reports of dirty interiors and exteriors, and some vehicles having unpleasant odors.

Reservation Problems

Multiple customers experienced issues with reservations, including cars not being available despite prior confirmations, leading to frustration and inconvenience.

Quick Service

Many customers appreciated the quick and efficient service, noting that the rental process was generally fast and straightforward.

Mixed Experiences

While many had positive experiences, there were notable complaints about poor customer service from specific staff members and issues with vehicle maintenance.
  • JC
    Joyce Chaney
    Nov 7, 2025
    5.0
    I was impressed by the friendliness and professionalism exhibited by the two employees at the Jefferson location. Overall, my experience was a very pleasant one. I will go back to the Jefferson location if I need a rental car.
  • CD
    Chloe Dietz
    Oct 30, 2025
    5.0
    Fantastic customer service and QUICK service as well. Made a reservation online for a mid-sized car the day before I needed it. No mid-sized car was available so they offered the next class upgrade free of charge. They walked around the car with me before I took it on the road and were prepared to make a record of any damage previously done to the car so it would not fall back on me. The car was clean and rode smooth. Would highly recommend to anyone needing a rental and will return if needing a rental again!
  • DD
    Denine
    Oct 15, 2025
    5.0
    Alex is the best, she was more than helpful as I had to deal with an insurance claim. I really appreciate her so much!!
  • PJ
    Perry JR
    Sep 19, 2025
    5.0
    The staff or personal works quickly. They were easy to talk to and made my experience pleasant. I will return if I need to rent a car. The price is affordable, with the type of car I rented anyway. I appreciate being picked up from home by enterprise staff. The staff that picked me up was extremely pleasant and didn’t mind a little conversation. Thank you !
  • CS
    Christina Steward
    Sep 15, 2025
    5.0
    Darrion was awesome from the time we walked in to the time we were able to secure our reservation he was so patient and caring every step of the way. If I could leave 10 stars I would. This is the BEST service I have ever encountered with Enterprise Darrion wears his Assistant manager role very well.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Baton Rouge offer?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit various rental needs.

Where is the Enterprise Rent-A-Car location in Baton Rouge?

The Enterprise Rent-A-Car is located at 7553 Jefferson Hwy, Baton Rouge, LA 70806.