Enterprise Rent-A-Car

4.1
273 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Baton Rouge, LA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Jefferson Highway location today.

Location

Enterprise Rent-A-Car
7553 Jefferson Hwy, Baton Rouge, LA
70806, United States

Hours

Reviews

4.1
273 reviews
5 stars
180
4 stars
35
3 stars
8
2 stars
8
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Reservation Issues

Several reviews mentioned problems with reservations, including cars not being available despite prior bookings.

Cleanliness Concerns

Multiple customers reported issues with the cleanliness of the rental vehicles, noting that some cars were not properly cleaned before being rented out.

Mixed Experiences

While many had positive experiences, there were also significant complaints about poor service and vehicle conditions, indicating inconsistency in service quality.
  • KF
    Katie Firmin
    Dec 19, 2025
    5.0
    Alex and Darrion are the best! They are always so friendly and help me out, even when I need a rental last minute. They deserve BIG raises.
  • JS
    James Snell
    Dec 18, 2025
    5.0
    Renting a car while your everyday driver is getting repaired pretty much guarantees that you are not having a great day. Add in the approaching holiday season and you get rentals for road trips and family transport for your extended family from out of town. Make your reservation online for your own peace of mind and efficiency. You can check in upon arrival online, as well. Our location was fighting to stay above water with the customers on site. Darrian (sp?) was making the desk solo. The maintenance staff were doing whatever they could to keep the scene smooth. 5 stars for an understaffed outlet that was steadily working the queue. Big shout out to Darrian, an excellent employee in a real pinch. We got in and out in a reasonable time. It was probably the best experience on what was otherwise a pretty difficult day.
  • LA
    Lauren Adams
    Dec 12, 2025
    5.0
    Had to return my rental here rather than the state I got it from (nothing to do with the car). They were so helpful and kind. Fantastic customer service and the turn in process was so easy and quick. Highly recommend.
  • DS
    Destiny Stuart
    Dec 8, 2025
    1.0
    This location is so incredibly frustrating. Three times in a row now I have booked a reservation well in advance just to find out at the last possible moment that there is not actually a car for me to rent. This is absolutely unacceptable, and what an awful position to put a customer in with a car in the shop, and thanks to you all, no rental either. So disappointing.
  • JH
    Jennifer Hackler
    Nov 26, 2025
    5.0
    Great experience thru and thru

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Baton Rouge offer?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit various rental needs.

Where is the Enterprise Rent-A-Car location in Baton Rouge?

The Enterprise Rent-A-Car is located at 7553 Jefferson Hwy, Baton Rouge, LA 70806.