Enterprise Rent-A-Car

4.1
503 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Renting a car at Baton Rouge Metropolitan Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at BTR today.

Location

Enterprise Rent-A-Car
9430 Jackie Cochran Dr., Baton Rouge, LA
70807, United States

Hours

Reviews

4.1
503 reviews
5 stars
316
4 stars
64
3 stars
34
2 stars
15
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting excellent service experiences.

Rental Process

The rental and return process was frequently described as quick, easy, and efficient.

Vehicle Condition

Most reviews noted that the vehicles were clean and well-maintained, although some mentioned issues with specific cars.

Reservation Issues

Several customers reported problems with reservations, including unavailability of reserved vehicles and unexpected fees.

Location Experience

The Baton Rouge airport location received mixed feedback, with some praising the service while others experienced significant delays and poor communication.
  • WM
    Whitney Miller
    Nov 16, 2025
    5.0
    First, I appreciated the fact that you had staff available Thursday night after I arrived on a delayed flight. My original reservation was with Budget, however they’d left before I arrived to their ticket counter. Davis was very welcoming and expressed empathy when I told him that the Budget counter was closed. He said, I’ll take care of you…that statement alone relieved all of my anxiety over the absence of Budget staff. The vehicle was excellent, clean and no issues. It helped that is was practically new. Upon returning the vehicle, I was warmly greeted WITH A SMILE by the agent, who also inquired about my experience. The agent explained that I might get a survey, but I knew I would and was already thinking about responding with my very positive experience with the staff at BTR. I don’t plan on renting with anyone else besides Enterprise, whether in BTR or any other destination. I’ve rented from you before, but my interaction with the BTR crew was so good, I’m now going to be loyal to Enterprise whenever possible. Great staff!
  • BR
    Brandi Ray
    Oct 27, 2025
    5.0
    Great customer service, easy rental and return process.
  • JL
    John Landry
    Sep 20, 2025
    5.0
    Great service and help! We rented from Hertz and they did not have a car, told us too bad and were rude and inappropriate. Apparently, it's a pattern to avoid. Just start with Enterprise and have a pleasant experience with people who care.
  • FN
    Frederic Paul Nelson
    Sep 5, 2025
    5.0
    Davis Copeland helped me and he had excellent customer service!!!
  • AW
    Antonia Walker
    Sep 4, 2025
    5.0
    My experience was excellent from renting online to checking in at the first desk to getting my keys. Then when I returned the vehicle, Myra was who I returned the vehicle to. She was so sweet and personable and made the already wonderful experience even better! Overall, i would definitely rent from this location and Enterprise again!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car at Baton Rouge Metropolitan Airport?

You can choose from a wide selection including compact cars, passenger vans, family SUVs, and luxury vehicles.

What are the rental office hours for Enterprise Rent-A-Car at Baton Rouge Metropolitan Airport?

The office is open daily from 9:00 AM until 1:00 AM the next day, providing extended service hours.