Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Baton Rouge, LA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Florida & Foster location today.
Location
Hours
Reviews
4.2
241 reviews
5 stars
166
4 stars
22
3 stars
16
2 stars
12
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, ranging from excellent and friendly interactions to unprofessional and dismissive behavior.
Efficiency
Several reviews highlight quick service and minimal wait times, while others mention delays and issues with reservations.
Vehicle Condition
Customers reported issues with vehicle cleanliness and maintenance, including receiving cars that needed repairs or had unpleasant odors.
Communication Issues
There are complaints about poor communication regarding reservations and additional documentation requirements, leading to frustration for customers.
Overall Satisfaction
While some customers express high satisfaction and loyalty, others report significant dissatisfaction and a lack of follow-up on complaints.
- KMKim Martin2 days ago5.0Very friendly & professional staff! They worked with me & treated me like they had known me for years!
- SHSR Holmes5 days ago5.0Always trust enterprise with my rental needs.
- CPCyndie PicotJan 5, 20261.0Your slogan is “We’ll pick you up!” except you didn’t. Strike one. My fiancé arrived expecting basic service and instead was met with unnecessary resistance. A valid physical driver’s license, though slightly bent, was fully scannable and functional. He also presented LA Wallet, a legitimate digital ID recognized in Louisiana, yet it was flatly rejected with no reasonable explanation or attempt at accommodation. As a result, he was forced to make an unexpected trip to the DMV to obtain a duplicate license just to rent a car. This ordeal caused him to arrive two hours late for work, resulting in lost time, increased stress, and reduced productivity. All because of inflexible policies and poor customer service. This experience was frustrating, inefficient, and completely avoidable. Between the misleading slogan, lack of courtesy, and zero effort to help a paying customer, this was a terrible experience overall. He will not be returning, and we will not recommend this location to anyone who values their time.
- ABAngela BivensDec 30, 20255.0Very satisfied every time 💯 Ty Enterprise for your service!!
- TKTashira KingDec 8, 20251.0I have encountered a level of service at this establishment that is both unprofessional and dismissive of customer needs. During my recent interaction, I was treated with a lack of respect, which I believe stemmed from my assertive communication with the staff. A representative required me to return home to provide a physical payment method for verification, but failed to inform me that additional documentation would also be necessary. This oversight led to further complications, as the request for an address verification was made only after my initial departure. When I expressed my dissatisfaction and indicated my intention to report this matter, the representative responded unfavorably, providing only the initials "MQ" as identification. My attempts to escalate this issue to Management, specifically to Jaxon P. Delcambre, went unanswered, leaving me feeling even more frustrated. I strongly advise potential customers to reconsider their options, especially in urgent situations. It is unfortunate to feel compelled to share my experience with friends and family, but I believe it is important for others to be aware of the service quality provided by this company.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Baton Rouge?
Enterprise Rent-A-Car offers a wide range of vehicles including rental cars, vans, luxury cars, and trucks to suit your needs.
Where is the Enterprise Rent-A-Car located in Baton Rouge?
Our location is at 4647 Florida Blvd, Baton Rouge, LA 70806.
What are the operating hours of Enterprise Rent-A-Car at the Florida & Foster location?
We are open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, we offer discounts for active military personnel and maintain great weekend rates. You can check current specials on our website.
How can I make a reservation with Enterprise Rent-A-Car in Baton Rouge?
You can reserve your rental vehicle online at http://enterprise.com/reserve or by calling +1 225-926-0730.
What payment methods does Enterprise Rent-A-Car accept?
We accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is there airport pickup service available at this Enterprise Rent-A-Car location?
Yes, airport pickup service is available for your convenience.
Are there any auto parts stores near Enterprise Rent-A-Car in Baton Rouge?
Yes, AutoZone Auto Parts and Gerry Lane Mitsubishi FUSO Trucks are nearby for any automotive parts and accessories you may need.
Where can I grab a bite to eat near Enterprise Rent-A-Car?
Checkers fast food restaurant is located nearby, great for a quick meal before or after your rental.
Are there any storage facilities close to Enterprise Rent-A-Car?
Yes, Life Storage and Extra Space Storage are nearby if you need self-storage or packing supplies during your visit.