Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Airline Hwy in Baton Rouge, LA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Baton Rouge, LA or call us at (225) 292-8440.
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Victoria, Kendra, and Tim.
Mixed Experiences
While many reviews highlighted excellent service, there were also complaints about rude employees and poor customer service, particularly from management.
Efficiency
Several customers noted quick service and efficient problem-solving, especially regarding battery replacements and part installations.
Store Environment
The store was generally described as clean and well-organized, contributing to a positive shopping experience.
N2
Nu-Nu 225
Dec 14, 2025
5.0
My first time ever at this location. The young gentleman Marquis Bennett help me get right with no problem what so ever. He was very polite and patient with me. That’s the type of person will have you coming back spending money instead of running customers off like the others he did a great job and was very knowledgeable about what I was talking about
JC
jeniece carter
Dec 3, 2025
5.0
Karla helped me with an issue with my windshield one morning. Her customer service was phenomenal. She was very respectful and helpful. She prioritizes her customers needs and makes sure they are satisfied.
DM
Dennis Magee
Nov 17, 2025
4.0
I just love to browse there!
SD
Sanel Dragovic
Nov 15, 2025
5.0
I’ve been coming here for years and always received good customer service. I want to shout out Branden who saved the day for me. I came in, paid for the new battery, and he installed it in less than 5 minutes and took away my check engine light. He was very friendly and quick. Thank you!
TJ
Tokosher Jackson
Oct 22, 2025
5.0
Went there for a battery and it’s in my trunk. It was a struggle but they made sure they completed the job . Great customer service. 10/10