All Star Volvo Cars Baton Rouge

Reviews

• VJ

  vandi jones

  Feb 28, 2026
  1.0
  Service center keeps them in business, save yourself the hassle and buy another brand. The amount of warranty covered major issues are ridiculous.
• KB

  kevin benham

  Feb 17, 2026
  1.0
  Truly disappointed in the service department here. Claimed that I needed filters that were just replaced at a dealership in Massachusetts at 80,000 miles. The car now has 84,000 miles on the odometer. Volvo Cars then claimed that the dealership in Massachusetts must not have changed the filters. I called the dealership in Massachusetts while waiting for my car and they reiterated that they did indeed change the filters. I will find another Volvo dealership for service from this point forward.
• KC

  Kimberly Corts

  Jan 23, 2026
  1.0
  Note: This review is also cross-posted on the service center listing since fewer people seem to look at that one. The service technicians cannot fix any problem the first time. In the span of 2 years, every issue I have had with my xc90 had to be fixed TWICE. Leaking antennae assembly? Had to bring it back twice and it took a week to get a $20 gasket ordered. A/C leak last summer? Apparently the technician only found one leak and I had to bring it in two weeks later to find the second. Brought the car in for an oil change, tire rotation and inspection. Guess what? Technician missed a major problem with the brakes and had to bring it back a week later - a problem that clearly could not have been missed if he/she rotated the tires. Just this December, I brought the car in for a computer recalibration because the adaptive cruise control was no longer working. It worked for guess what? Three weeks later and it needs to be brought back in for the same problem! This is a shame because the cars themselves are awesome, but only having All Star in Baton Rouge to complete warranty service on the vehicle is a major problem because NO issue is correctly handled the first time. What a waste of my time! UPDATE - Volvo's solution to my adaptive cruise control problem was to replace my "after market" windshield from Safelite with a $2000 windshield from Volvo. They said the windshield was causing the problem. Needless to say, I took it back to Safelite where the manager actually LOOKED at my vehicle instead of relying on just a computer error code and noticed a bracket on the front camera was misaligned. He fixed it for no charge and saved me $2000. Thank you Safelite and Volvo should be ashamed of themselves!
• LL

  Lu

  Jan 19, 2026
  1.0
  My experience at this dealership was really bad. Customer service was nothing short of poor. Drove all the way from New Orleans to buy a car from them, they were supposed to reach back to me the next day and the only thing I got was a text message telling me it wasn't possible for them to sell me the car. Didn't even bother to call me, just a text message. Left phone messages and sent emails and never heard back from them.
• ML

  Matthew LaValley

  Jan 15, 2026
  1.0
  ‼️ Volvo Owners BEWARE ⚠️ ⛔️ at ALLSTAR VOLVO Service Center 👀 This is NOT a Reputable Shop in My Opinion.. How should a Customer Feel when they take their Volvo in for Service? Question:🙋‍♂️ Should A Customer Feel Blindsided Due to the FACT that, NO SIGNAGE or Person EVER Mentioned or Disclosed Their CREDIT CARD SURCHARGE FEE?“I explicitly asked for an out the door price!” What I Received at the Cashier was an Additional 3% surcharge fee; adding a little more than $17.00 on my Credit Card in which I Requested that this Transaction be Voided and Paid by CASH to Avoid Additional Fees.. “NO APOLOGIES HERE”!!! “If You Like Surprises then You have come to the right place!” Upon Taking Delivery of the Volvo that was said to be Ready.. The dashboard console indicated that there was low tire pressure that needed attention.. So, Folks I can only warn you that if you want quality service repairs… 🤔 💭

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