All Star Volvo Cars of Baton Rouge

4.0
142 reviews

About

Volvo Dealer
Are you looking for a Volvo Cars Dealership in the Baton Rouge area? Then stop by All Star Volvo Cars of Baton Rouge! Our dedicated sales staff and top-trained technicians are here to make your vehicle needs fun, easy and financially advantageous. From New Vehicle Sales, Pre-Owned Vehicle Sales, Service, Collision or Parts/Accessories, our friendly staff is happy to assist you. We look forward to seeing you soon!

Location

All Star Volvo Cars of Baton Rouge
10101 Coursey Blvd, Baton Rouge, LA
70816, United States

Hours

Reviews

4.0
142 reviews
5 stars
96
4 stars
9
3 stars
7
2 stars
5
1 star
25

What are people saying?

AI-generated from recent customer reviews

Service Delays

Numerous customers expressed frustration over long wait times for service appointments and repairs, with some vehicles remaining in the shop for weeks without updates.

Customer Service

While some reviews praised individual staff members for their helpfulness and professionalism, many others reported poor communication and unresponsive service representatives.

Sales Experience

The sales team received positive feedback for their friendly and accommodating approach, with several customers highlighting a pressure-free buying experience.

Service Quality

Customers noted inconsistencies in service quality, with some reporting satisfactory repairs while others experienced issues shortly after service, leading to concerns about reliability.

Staffing Issues

Several reviews mentioned understaffing in the service department, leading to delays and a lack of timely communication.
  • BJ
    Brennan Jingles
    Aug 10, 2020
    1.0
    I’ve been calling Volvo all day and they finally called me back after 5 hours and my appointment was at ten . The man that called me backed was the only person working there today and he said he just moved there a month ago from licolin and doesn’t no nothing about the Volvo car .he said my car needed a part well he could’ve called and said that that was the worst service I ever got from Volvo
  • KH
    Kiefe D Henson
    Nov 24, 2019
    1.0
    I waited a month or so to write this review because I never do these. They tried to charge 4.5 hours of labor for an oil trap. I ended up buying the part from Volvo online to go oem and had a mechanic replace and it took literally less than 20 minutes. I expected a price markup because it’s the dealer but man that’s the most ridiculous estimate I’ve ever received. Super dishonest! Sad they perpetuate the stereotype about shady dealerships. I advise you to stay away
  • TR
    Terri Russell
    Feb 15, 2018
    5.0
    First class service!
  • BM
    Brad M
    Sep 8, 2017
    2.0
    If you're going to overcharge for maintenance, you have to have better service representation.

Frequently Asked Questions About All Star Volvo Cars of Baton Rouge

What are the business hours for All Star Volvo Cars of Baton Rouge?

All Star Volvo Cars of Baton Rouge is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and closed on Sunday.

Where is All Star Volvo Cars of Baton Rouge located?

The dealership is located at 10101 Coursey Blvd, Baton Rouge, LA 70816, USA.