Enterprise Rent-A-Car

4.3
369 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Baker, LA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Baker location today.

Location

Enterprise Rent-A-Car
290 Main Street Hwy 19, Baker, LA
70714, United States

Hours

Reviews

4.3
369 reviews
5 stars
266
4 stars
31
3 stars
16
2 stars
14
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; while many praised the staff for being friendly and professional, others reported poor treatment and unhelpfulness from certain employees.

Vehicle Quality

Customers expressed dissatisfaction with the cleanliness and maintenance of vehicles, with some reporting issues like unpleasant odors and mechanical problems.

Efficiency

Some customers appreciated the quick and efficient service, while others experienced long wait times and issues with reservations.

Professionalism

Several reviews highlighted the professionalism of staff members, particularly at the Baker location, though there were notable complaints about specific employees.

Reservation Issues

Multiple customers reported problems with reservations, including cars not being ready upon arrival and issues with billing.
  • CS
    Carla Dyer URI Counter Sales
    1 day ago
    5.0
    G and Trevor always fast and professional Thanks again guys
  • FW
    Felicia Williams
    5 days ago
    5.0
    I absolutely love renting from enterprise the service is amazing and the workers have great customer service.
  • CD
    Cabeza Dura
    Oct 12, 2025
    5.0
    Great place! Conveniently located. The Personnel at Enterprise are very kind and professional. The vehicles are very nice!
  • MF
    Meagan Fabre
    Oct 10, 2025
    1.0
    Worst experience I have had dealing with ANY company ANYWHERE!! I’ve never been treated soo poorly in my life!! Dalton at the front desk talks over you and repeats the same sentence over and over and over while refusing to refund money that was never supposed to be taken off of my card to begin with b/c insurance paid for my rental!! Avoid this horrible branch if at all possible!! They are a joke and have zero professionalism with customers! They do not have any idea what is going on with rental agreement & just tell you to get out because they don’t care what you have to say!!! STAY AWAY FROM THIS PLACE!!!!
  • CG
    Chris Guerin
    Sep 22, 2025
    5.0
    I had to drive nine hours straight going and coming, and I thought that it would have been a rough trip but the Hyundai that I rented was spacious, comfortable, and it also was a smooth ride with handling the rough highways. I was completely satisfied with the experience.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles are available for rent at Enterprise Rent-A-Car in Baker, LA?

Enterprise Rent-A-Car in Baker offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options to suit your needs.

What are the operating hours of the Baker, LA Enterprise Rent-A-Car location?

The Baker Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 12:00 PM, and Sundays from 12:00 PM to 4:00 PM.