Walker Mercedes-Benz

Reviews

• DD

  DANO

  5 days ago
  5.0
  Fantastic staff, Fantastic interactions with the staff, Fantastic service (with a 'smile', of course)!! I'm really glad that I drove the extra distance to have my car serviced by Walker BMW in Alexandria, La. I will definitely be going back to them for my next BMW service needs! Thanks, Guys!!!
• RL

  RMark Lumpkin

  Apr 2, 2026
  4.0
  While their quality of work is top notch, it appears that they have forgotten the concept of "value added" in taking care of people, great assessments on work to be done, but zero on initiative if there is anything to be done if it costs time or money...even a minute of time. This is Lean manufacturing at its finest, and while exceptionally "efficient" does not inspire loyalty with the clients for after market / after warranty service. Labor costs and parts markup are exceptionally high compared to non dealerships. Quality is not questioned, but do not forget the "little guys" that made you big. Value added has long term and far reaching benefits.
• GM

  Gloria A Magana

  Mar 22, 2026
  5.0
  A big shoutout to Walker not everywhere you go you have the experience to meet people like Anthony. We had on of the best experiences we have been on many dealerships and we can’t say the same. He came introduce himself to us with a big smile! He treated us with respect and right at point of our needs in our look out for a car! Making sure every single detail was perfect and on point of our needs! Showing us an explaining us every detail! Showing all his professionalism on and love and passion for what he does! Introducing us the best option recently lost my GLS 450 4matic if you had one of those before you know what I’m talking about what I was missing. He introduced us the BMW X7 series wich we fall in love with! If you’re looking for a new car let me tell you he’s the one! Ask for Anthony Wood he’s the best! Thank you Anthony we appreciate you!
• LB

  Linda Brimmer

  Mar 19, 2026
  5.0
  I’m fairly new to the Alexandria area and have used Walker about three times. On each occasion, they were awesome. Cordial, informed, helpful service managers and top-notch repairs. I am grateful and highly recommend this superb dealership.
• VM

  Vincent Manuel

  Mar 12, 2026
  5.0
  Had a very positive experience at Walker Benz. I wanted to schedule an appointment to service my vehicle but at the time they were free and willing to do it there and then. They did a B1 Service and took care of a recall. The personnel at the service center were very friendly and helpful. Thank you to Walker Benz