Business Details
About
Mercedes Benz Dealer
From our inventory of new Mercedes-Benz cars and SUVs to our state-of-the-art Mercedes-Benz service center, our family-owned Mercedes-Benz dealership in Alexandria, LA, has everything you need. Visit Walker Mercedes-Benz and see why When Other Dealers Won't, Walker Will!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
479 reviews
5 stars
419
4 stars
26
3 stars
11
2 stars4
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the outstanding and friendly customer service provided by staff, particularly highlighting individuals like Patrick Harrison and Ryan.
Service Quality
The service department received positive feedback for being efficient, thorough, and keeping customers informed throughout the service process.
Sales Experience
Many customers reported excellent experiences during the car buying process, noting the professionalism and helpfulness of the sales team.
Timeliness
While most reviews praised the quick service, a few customers mentioned delays, particularly regarding oil changes and appointments.
Overall Satisfaction
Overall, customers expressed high satisfaction with their experiences at Walker, often returning for both sales and service.
- TGTricia Guitreau3 days ago5.0Austin and Kendal were so very professional and kind to me when my car was towed in and gave all the assistance I could have asked for.
- DHDouglas HamiltonJan 1, 20265.0Walker’s tech was superb. We were stuck because of hitting a critter on the road and the team there got the bmw x3 road worthy. I can’t express how thankful we are to the team at Walker
- SDStanley DrummerDec 22, 20255.0I can’t say enough about to outstanding service I received at Walker Mercedes-Benz! The team is amazing! Ryan was very knowledgeable and extremely helpful.
- SPSusan PriceDec 17, 20255.0Great experience at Walker Automotive thanks to Patrick Harrison. He was knowledgeable, patient, and made the car-buying process smooth and stress-free. Highly recommend working with him!
- GJGeralyn JaniceDec 15, 20255.0Kendle and BJ consistently provide outstanding customer service, and I am always more than satisfied with my experience. I highly recommend their service center. They go above and beyond to make sure every customer feels valued and well taken care of.
Frequently Asked Questions About Walker Mercedes-Benz
What types of vehicles does Walker Mercedes-Benz offer?
Walker Mercedes-Benz offers a wide inventory of new Mercedes-Benz cars and SUVs.
Does Walker Mercedes-Benz provide car servicing options?
Yes, Walker Mercedes-Benz has a state-of-the-art Mercedes-Benz service center.
What are the dealership hours for Walker Mercedes-Benz?
Walker Mercedes-Benz is open Monday to Thursday from 8:00 AM to 7:00 PM, Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sunday.
Where is Walker Mercedes-Benz located?
Walker Mercedes-Benz is located at 6655 Coliseum Boulevard, Alexandria, LA 71303, USA.
Does Walker Mercedes-Benz accept credit and debit cards for payments?
Yes, Walker Mercedes-Benz accepts both credit and debit cards for payment.
Are there car wash services near Walker Mercedes-Benz?
Yes, nearby car wash services include Bms Express Carwash and Amerishine Car Wash, which offers both car wash and auto detailing.
What other car dealerships are near Walker Mercedes-Benz?
Nearby car dealerships include Walker BMW, Walker Honda, and automotive accessory providers like Lamuel Holmes - Cenla’s Best Car Salesman and Patrick Harrison.
Are there medical facilities close to Walker Mercedes-Benz?
Yes, medical facilities nearby include Rapides Family Practice - Coliseum Blvd, Rapides Regional Physician Group Coliseum Boulevard, Sunil Bharwani, MD, and Rapides Urgent Care - Coliseum.
Does Walker Mercedes-Benz offer car rental services?
Yes, Walker Mercedes-Benz provides car rental services as part of their offerings.
How can I contact Walker Mercedes-Benz for inquiries or appointments?
You can contact Walker Mercedes-Benz by calling +1 318-321-3316 or visiting their website at https://www.walkermercedes.com/.