Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Alexandria, LA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Macarthur Dr. location today.
Location
Hours
Reviews
3.8
425 reviews
5 stars
241
4 stars
45
3 stars
30
2 stars
13
1 star
96
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the staff for being friendly and professional, others reported rude behavior and unhelpfulness.
Reservation Issues
Numerous customers experienced problems with reservations, including overbooking and lack of available vehicles despite prior confirmations.
Professionalism
Some reviews highlighted the professionalism of certain employees, while others noted unprofessional conduct from staff.
Overall Experience
The overall experience varied significantly, with some customers expressing satisfaction and others describing it as the worst service they have encountered.
- CNCalvin NeillJan 6, 20265.0I have rented a Bronco, Pathfinder, and a Rouge from them in the last year. Their whole team and staff have been exceptional, extremely professional, and knowledgeable. I have had a military discount everytime which helps when doing cross country driving.
- EGEbony GreenJan 1, 20261.0MacArthur branch placed me in an unsafe car and they are unprofessional !
- VLVanessa LemoineDec 6, 20255.0They very nice and accomodating i like also ms mary
- DVDis My Life: VlogsDec 4, 20255.0Customer service is the best
- CDChris DavisNov 22, 20251.0I had a reservation and they didn't tell me until I got there that they were overbooked. I'm broken down with no car now because I trusted this junk company. They said they called my number but they had the wrong number on file even though I typed in my number in the reservation. These folks I have no idea what they're doing. Enterprise is a horrible company
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Alexandria, LA?
Enterprise Rent-A-Car in Alexandria offers a wide range of vehicles including standard cars, vans, luxury cars, and flexible rental options to suit your needs.
What are the operating hours of Enterprise Rent-A-Car at 1607 Macarthur Drive?
The location is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation for a rental car at this Enterprise location?
You can reserve your rental car online through their website at https://www.enterprise.com/en/car-rental-locations/us/la/alexandria-macarthur-dr-5106.html or by calling +1 318-445-0099.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, cash, check, Discover, MasterCard, and Visa as payment methods.
Is Enterprise Rent-A-Car Alexandria open on Sundays?
No, this Enterprise location is closed on Sundays.
Are there any discounts available for active military personnel at Enterprise Rent-A-Car Alexandria?
Yes, they offer discounts for active military members.
What nearby services can I visit while at Enterprise Rent-A-Car on Macarthur Drive?
Nearby you can find Tire Choice Auto Service Centers for vehicle maintenance, Direct Auto Insurance for insurance needs, and several car dealerships like Joel's Auto Sales 2 and Checkered Flag Used Cars if you are considering purchasing a vehicle.
Are there nearby dining options near Enterprise Rent-A-Car in Alexandria?
Yes, you can visit nearby restaurants such as Applebee's Grill + Bar, Texas Roadhouse, and Mi Tierra for a variety of dining experiences before or after your rental.
What nearby retail stores are near Enterprise Alexandria that customers might visit?
Nearby retail stores include Squires Formalwear, Burlington, and Catherines, offering clothing and formalwear shopping options.
Does the Enterprise Rent-A-Car location in Alexandria provide airport pick-up services?
Yes, the Enterprise Rent-A-Car at this Alexandria location offers airport pick-up service for customer convenience.