AutoZone Auto Parts

4.3
291 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Breezehill Dr. East in Winchester, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Winchester, KY or call us at (859) 745-6191.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
202 Breeze Hill Dr E, Winchester, KY
40391, United States

Hours

Reviews

4.3
291 reviews
5 stars
169
4 stars
75
3 stars
25
2 stars
4
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude and unhelpful interactions.

Product Availability

Several customers expressed frustration with the store's inventory, noting that they often did not have the parts they needed in stock.

Service Reliability

There were complaints about unreliable service, including issues with incorrect parts being ordered and delays in service.

Knowledgeable Staff

Many reviews highlighted the staff's knowledge and willingness to assist customers, although some noted that not all employees were equally informed.
  • SM
    Samantha Martin
    Dec 19, 2025
    5.0
    They are always awesome. Great customer service and reasonable prices
  • IC
    Ivan Centeno-Ralat
    Dec 8, 2025
    5.0
    Helpful for quick fix
  • LL
    Laura Leeann
    Nov 15, 2025
    1.0
    The worst store i have been too I had parts ordered an called 3 times about them to make sure they ordered the right ones I go an pay an get them an pay the mechanic to work on my jeep an there the wrong parts when taking them in the manger was so nasty to an did nothing to accommodate the situation.
  • KW
    Kathy Wright
    Nov 10, 2025
    1.0
    I purchased my battery their tester from auto zone in Winchester, Ky but when you need your battery checked their tester is never working!! It been at least 9 months they haven’t replaced had a working tester ! Maybe they should consider closing and getting into another type business because this is basic service for a auto parts place!
  • JS
    Joey Shrader
    Nov 1, 2025
    5.0
    I buy all my parts from your store even a motor not complaining but here lately I'm having to return for a exchange once sometimes twice where parts are failing in a madder less than a year it's frustrating trying to diagnose what's wrong with your vehicle and figuring out it's the part I just bought recently had to exchange fuel pump for a second time the throttle positioning sensor 3 times less than a year distributor once so far it's nerve racking but I do still shop there it's my go to rewards program is really great 93 Ford F-150 5.0 thank you by a loyal customer . 3rd

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours of AutoZone Auto Parts in Winchester, KY?

AutoZone Auto Parts in Winchester, KY is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:30 AM to 8:00 PM.

Does AutoZone Auto Parts offer pickup and delivery services?

Yes, AutoZone offers in-store pickup, same day delivery, and curbside pickup services for your convenience.