Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Williamsburg, KY!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,322 reviews
5 stars
1,125
4 stars
670
3 stars
291
2 stars
94
1 star
142
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers reported filthy bathrooms and unsanitary conditions throughout the facility.
Customer Service
Customer service experiences were mixed, with some employees praised for their helpfulness while others were criticized for rudeness.
Facilities
The lack of functioning showers and limited food options were frequently mentioned as significant drawbacks.
Parking Issues
Customers expressed frustration over inadequate parking enforcement and congestion at the gas pumps.
Overall Experience
While some appreciated the convenience and location, many reviews indicated a strong dissatisfaction with the overall cleanliness and service.
- PEPaul Evans5 days ago1.0Bathroom were horrible very unsanitary
- CGCatherine GordonDec 27, 20251.0Stopped in on our way driving through. Almost all of the pumps were out of service as were the restrooms (they had porta potty type restrooms outside). I recommend you keep driving.
- CCCourtney ClarkDec 22, 20251.0Only had porta potty out front. Expect a bathroom with a sink for a travel center
- SPShelly PhillipsDec 9, 20251.0As of 12/09/25 no showers, laundry or even something healthy to eat like a salad not going to happen here. Under construction totally zoo. Manager told me they were not checking to see if you paid for prime parking either, so don’t know why I even bothered to pay for mine but i did. Long line to get checked out and of course people cutting the line and acting as if they did not see it and employees helping the cutters. That’s how people get into fights real quick.
- JJJDLNov 23, 20254.0Showers are down
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What are the operating hours of the Pilot Travel Center in Williamsburg, KY?
Pilot Travel Center in Williamsburg, KY is open 24 hours a day, 7 days a week, including holidays with regular hours.
What fuel options does the Pilot Travel Center offer?
Pilot Travel Center offers gasoline, diesel, and DEF with high-speed pumps. For more details on fuel blends, you can visit their website.
Does the Williamsburg location have showers available?
Showers are available at this location. For pricing and more details, it's recommended to contact the store directly.
Can anyone purchase a shower at this Pilot Travel Center?
Yes, anyone can purchase a shower at the Williamsburg Pilot Travel Center.
What payment methods are accepted at the Pilot Travel Center in Williamsburg?
They accept American Express, Discover, Mastercard, Visa, Apple Pay, Google Pay, EBT, and cash.
Is overnight parking available at this location?
Overnight parking is available. For specific rules and reservations, please contact the store directly or use the Pilot app to reserve a spot.
What nearby food options are available around Pilot Travel Center in Williamsburg?
Nearby you can find Wendy's, Cinnabon, Burger King, Long John Silver's, Huddle House, Dairy Queen, Krystal, Cook Out, and Torres Mexican Steakhouse for diverse food choices before or after your visit.
Are there alternative gas stations or travel centers near Pilot Travel Center?
Yes, nearby gas and convenience options include Shell and the Pilot Electric Vehicle Charging Station, offering more choices for fueling and charging needs.
What local amenities are close to Pilot Travel Center that travelers might find useful?
Travelers can find the Blue Rhino Propane Exchange for propane needs and Hampton Inn Williamsburg or Hampton by Hilton for lodging nearby.
Does the Pilot Travel Center offer services tailored for professional drivers?
Yes, the Williamsburg location provides amenities like overnight parking, reservable showers, laundry, premium Wi-Fi, CAT scales, and diesel mobile fueling to support professional drivers on the road.