Pilot Travel Center

4.1
2316 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Williamsburg, KY! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
481 KY-92, Williamsburg, KY
40769, United States

Hours

Reviews

4.1
2,316 reviews
5 stars
1,123
4 stars
669
3 stars
291
2 stars
95
1 star
138

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted filthy bathrooms and unsanitary conditions, with some describing them as the worst they've encountered.

Customer Service

Customer service experiences varied widely; while some employees were praised for their helpfulness, others were criticized for rudeness and lack of professionalism.

Parking Issues

Customers reported problems with parking enforcement and limited availability, particularly for truck parking.

Gas Prices

The location is noted for having competitive gas prices, although some customers experienced slow pumps.

Food Options

The presence of food options like Wendy's was appreciated, but some customers felt the selection was limited.
  • LC
    Lonnie Cross
    Oct 29, 2025
    4.0
    A fine place to get gas and take a break when you’re on a motorcycle trip.
  • TW
    Tammi Wilmoth
    Oct 19, 2025
    1.0
    Bathrooms are filthy! I would not even attempt to eat food from this location it is so dirty!
  • DF
    David F
    Oct 2, 2025
    1.0
    1. No Pilot employee enforcement of Prime Parking for paying customers. As stated by employee “if it’s open park in it” also “we can’t request none paying customers move after sunset as per company policy”. 2. Bathroom was filthier than a public train station porta-potty. 3. The staff presented themselves as a frat party group obviously out only for a paycheck and no regard for a positive facility presentation. If you’re fearful of sketchy places and unsanitary conditions I would definitely not come here.
  • GS
    Greyson Stevens
    Sep 27, 2025
    2.0
    Best gas prices in town but the slowest gas pumps. It’s painful.
  • AA
    Adam
    Sep 27, 2025
    4.0
    This is a good location and offers a variety of food options.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.