Tire Discounters

4.4
948 reviews

About

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Hey Walton neighbors – did you know that Tire Discounters includes a free alignment with a standard 4-tire installation? In case you haven’t heard, our family-owned and operated tire stores offer the best value and tire deals in the business. We’re located just down the road from you at 715 Chestnut Dr, and carry a huge selection of tire brands like Michelin, Pirelli, Continental, BF Goodrich, Goodyear, Nexen, and many more. In other words… if you want it, we’ve got it. Swing by the shop today, or get in touch with us at (859) 968-0010.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Tire Discounters
715 Chestnut Dr, Walton, KY
41094, United States

Hours

Reviews

4.2
443 reviews
5 stars
325
4 stars
24
3 stars
13
2 stars
19
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff like Tony and Tonia, others reported rude behavior and lack of acknowledgment from employees.

Service Quality

Many customers expressed dissatisfaction with the quality of service, citing issues such as incomplete work, long wait times, and miscommunication regarding appointments.

Reliability

Several reviews indicated a lack of reliability, with customers experiencing problems after service, such as unresolved tire issues and poor management of appointments.

Positive Experiences

Despite the negative feedback, there are numerous positive experiences highlighted, particularly regarding quick service and helpful staff who went above and beyond to assist customers.
  • MM
    Matt Morris
    5 days ago
    5.0
    Awesome customer support from this group in the Walton store. They were able to get me in last minute and change my break pads in 30 minutes. Rob Dixon dont mess around when it comes to customer service! 5 stars!!
  • BL
    Brenna Lowery
    Dec 30, 2025
    3.0
    i would rate it lower but i’m giving a 3 only because of the lovely lady i talked to she was extremely sweet and she gets points added, but i brought my bmw to get my tires replaced because my tire blew out on me, also got a free alignment and oil change which was awesome :) but however, now that i have my car back i noticed my car now wiggles??? as if my tire is gonna pop off or something, and now when i try to merge over sometimes it feels like my car doesn’t want to straighten itself back out and i’m now jerking all over the road because of that, my car is worse off then it was before i took it to them (besides the tire blow out) and now i’m gonna have to spend the extra money to take it somewhere else because this place isn’t very reliable. it’s best to probably not take your car here lol, spend the extra money and take it to someplace that’s reliable (firestone is amazing)
  • TD
    Tays Drench
    Dec 29, 2025
    1.0
    I came in for an oil change and had a very unpleasant experience. The woman at the front desk (I believe her name was Jo) gave me a smug look and essentially ignored me. I stood there waiting and was never acknowledged, which made me feel unwelcome and disrespected as a customer. Because of this, I left and took my business elsewhere. Customer service like that is unacceptable, and I won’t be returning.
  • BB
    B Black
    Dec 5, 2025
    1.0
    Scheduled an appointment for the following day. Got there and Hayden told me I tried calling you but your number didn't work, were full today and it's gonna be 2-3 hours. I never got a call and I told him I had an appointment, he said the appointment system online lets you choose whatever you want and doesn't work. Not a single apology or any care I drove from 30 minutes away. Absolutely horrible service.
  • DT
    David Tackett
    Dec 1, 2025
    1.0
    Went to get 4 new tires and alignment ordered tires at 8 am they said tires would be there at 11 i droped car off at 10:30 later came back around 11:30 work still was not started at 12:30 was told they were not sure they could align it i informed them that tie rod ends had only been on jeep for 6 months and should not be a problem at 1:30 they told me they could not get tire off the wheels and would not be able to do my tires they were going to put my tires back on this did not get done till 4:00 so I spent all day at a tire shop that can not even take tires off a rim. This is a very serious issue. Now I'm getting the tires put on elsewhere and will have to pay for an alignment elsewhere also. Your teams inability costed me 5 hours of my time and I'm having to spend more money to get work done. This is unacceptable and if you can't do something to resolve this issue I'll advise all my family to not do business with you in the future.

Frequently Asked Questions About Tire Discounters

How do I know if I need an alignment?

The #1 cause of uneven or rapid tire wear is misalignment. Your vehicle also may pull to one side or feel "loose" when steering, and you might even observe a drop in fuel economy. Alignment is critical to tire life and vehicle safety. In fact, if you install new tires on a misaligned vehicle, some manufacturers won't even honor your tire warranty. Everyday driving, potholes, hard turns, and sudden stops, gradually knock your wheels out of alignment. This wear is natural, but it can quickly chew through your tires. That's why Tire Discounters includes a FREE alignment ($129.99 value) when you purchase 4 tires installed. It's just another way we help you get more life (and more value) out of your tires.

How do I get a free alignment?

At Tire Discounters, when you purchase any 4 tires with installation, you get a FREE alignment. A 4 wheel alignment is valued at $129.99, and comes with a 12 month warranty.