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Hey Walton neighbors – did you know that Tire Discounters includes a free alignment with a standard 4-tire installation?
In case you haven’t heard, our family-owned and operated tire stores offer the best value and tire deals in the business. We’re located just down the road from you at 715 Chestnut Dr, and carry a huge selection of tire brands like Michelin, Pirelli, Continental, BF Goodrich, Goodyear, Nexen, and many more. In other words… if you want it, we’ve got it.
Swing by the shop today, or get in touch with us at (859) 968-0010.
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff like Tony and Tonia, others reported rude behavior and lack of acknowledgment from employees.
Service Quality
Many customers expressed dissatisfaction with the quality of service, citing issues such as incomplete work, long wait times, and miscommunication regarding appointments.
Reliability
Several reviews indicated a lack of reliability, with customers experiencing problems after service, such as unresolved tire issues and poor management of appointments.
Positive Experiences
Despite the negative feedback, there are numerous positive experiences highlighted, particularly regarding quick service and helpful staff who went above and beyond to assist customers.
MM
Matt Morris
5 days ago
5.0
Awesome customer support from this group in the Walton store. They were able to get me in last minute and change my break pads in 30 minutes. Rob Dixon dont mess around when it comes to customer service! 5 stars!!
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Brenna Lowery
Dec 30, 2025
3.0
i would rate it lower but i’m giving a 3 only because of the lovely lady i talked to she was extremely sweet and she gets points added, but i brought my bmw to get my tires replaced because my tire blew out on me, also got a free alignment and oil change which was awesome :) but however, now that i have my car back i noticed my car now wiggles??? as if my tire is gonna pop off or something, and now when i try to merge over sometimes it feels like my car doesn’t want to straighten itself back out and i’m now jerking all over the road because of that, my car is worse off then it was before i took it to them (besides the tire blow out) and now i’m gonna have to spend the extra money to take it somewhere else because this place isn’t very reliable. it’s best to probably not take your car here lol, spend the extra money and take it to someplace that’s reliable (firestone is amazing)
TD
Tays Drench
Dec 29, 2025
1.0
I came in for an oil change and had a very unpleasant experience. The woman at the front desk (I believe her name was Jo) gave me a smug look and essentially ignored me. I stood there waiting and was never acknowledged, which made me feel unwelcome and disrespected as a customer. Because of this, I left and took my business elsewhere. Customer service like that is unacceptable, and I won’t be returning.
BB
B Black
Dec 5, 2025
1.0
Scheduled an appointment for the following day. Got there and Hayden told me I tried calling you but your number didn't work, were full today and it's gonna be 2-3 hours. I never got a call and I told him I had an appointment, he said the appointment system online lets you choose whatever you want and doesn't work. Not a single apology or any care I drove from 30 minutes away. Absolutely horrible service.
DT
David Tackett
Dec 1, 2025
1.0
Went to get 4 new tires and alignment ordered tires at 8 am they said tires would be there at 11 i droped car off at 10:30 later came back around 11:30 work still was not started at 12:30 was told they were not sure they could align it i informed them that tie rod ends had only been on jeep for 6 months and should not be a problem at 1:30 they told me they could not get tire off the wheels and would not be able to do my tires they were going to put my tires back on this did not get done till 4:00 so I spent all day at a tire shop that can not even take tires off a rim. This is a very serious issue. Now I'm getting the tires put on elsewhere and will have to pay for an alignment elsewhere also. Your teams inability costed me 5 hours of my time and I'm having to spend more money to get work done. This is unacceptable and if you can't do something to resolve this issue I'll advise all my family to not do business with you in the future.
The #1 cause of uneven or rapid tire wear is misalignment. Your vehicle also may pull to one side or feel "loose" when steering, and you might even observe a drop in fuel economy. Alignment is critical to tire life and vehicle safety. In fact, if you install new tires on a misaligned vehicle, some manufacturers won't even honor your tire warranty. Everyday driving, potholes, hard turns, and sudden stops, gradually knock your wheels out of alignment. This wear is natural, but it can quickly chew through your tires. That's why Tire Discounters includes a FREE alignment ($129.99 value) when you purchase 4 tires installed. It's just another way we help you get more life (and more value) out of your tires.
How do I get a free alignment?
At Tire Discounters, when you purchase any 4 tires with installation, you get a FREE alignment. A 4 wheel alignment is valued at $129.99, and comes with a 12 month warranty.
How much is an alignment at Tire Discounters?
Tire Discounters is only major automotive service retailer that gives you a FREE Alignment with any 4 tire purchase with installation. Normally, a 4 wheel alignment at Tire Discounters is $129.99 and comes with a 12 month warranty. For multi year alignment policies, you can have as many alignments as you need within the specified time period.
What’s included with installation at Tire Discounters?
Tire Discounters is only major automotive service retailer that gives you a FREE Alignment with any four tire purchase with installation. We also include mounting and balancing, lifetime rotation, lifetime balancing, lifetime tire pressure adjustments, and free tire repair, all designed to help make your tires last longer.
How often should you get your tires rotated?
Most tire manufacturers recommend you get your tires rotated every 5,000 miles or so to ensure even tread wear that extends tire life.
Can I finance my tires or automotive service at Tire Discounters?
Yes, Tire Discounters offers a credit card with flexible financing options and benefits. You can even prequalify with no impact to your credit score.
Does Tire Discounters offer a Road Hazard warranty?
Yes, Tire Discounters offers Road Hazard, we call it the Worry Free Guarantee. No matter where you are in the country, if you hit something and your tire is damaged as a result, we'll fix or replace it. In other words, we'll be a phone call away no matter where the road takes you.
Do I need an appointment at Tire Discounters?
No, appointments at Tire Discountes are never required, but always recommended.
Which brands of tires does Tires Discounters carry?
Tire Discounters carries all major brands, including Michelin, Cooper, Goodyear, BFGoodrich, General, Kenda, Nexen, Pirelli, and Toyo (and many more).
How much is tire repair at Tire Discounters?
For only $34.99, Tire Discounters repairs tires using a vulcanized patch, the best in the industry. We dismount the tire, patch it from the inside, remount the tire, and balance it. If you bought your tire from us, tire repair is FREE for the life of your tire.
Does Tire Discounters fill up tires for free?
Yes, no matter where you bought your tires, we'll fill them up for free. Can you believe some places still charge for this?
Does Tire Discounters sell used tires?
No, Tire Discounters does not sell used tires. We do offer a large selection of new tires at an affordable price point, along with flexible financing options for your convenience.
What brands of tires does Tire Discounters in Walton offer?
Tire Discounters in Walton carries many major tire brands including Michelin, Pirelli, Continental, BF Goodrich, Goodyear, Nexen, and many more.
Do I get a free alignment when purchasing tires at Tire Discounters?
Yes, Tire Discounters includes a free 4-wheel alignment with the installation of any 4 tires, which is a $129.99 value.
What are the store hours for Tire Discounters in Walton?
The store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays.
Can I get other automotive services besides tires at Tire Discounters?
Yes, services include oil changes, brake service, suspension, shocks, struts, transmission fluid service, and auto glass repair among others.
Is it necessary to make an appointment for a service at Tire Discounters?
No, appointments are not required but recommended for your convenience.
Does Tire Discounters in Walton offer financing options for tire purchases?
Yes, they offer a credit card with flexible financing options, and prequalification does not impact your credit score.
What payment methods are accepted at Tire Discounters?
They accept American Express, Visa, MasterCard, Discover, Apple Pay, Android Pay, cash, and contactless payments.
Where is Tire Discounters located and what is the contact number?
Tire Discounters is located at 715 Chestnut Dr, Walton, KY 41094. You can reach them at (859) 968-0010.
What are some nearby places to Tire Discounters in Walton?
Nearby places include Feeders Pet Supply, Kroger Fuel Center, McDonald's, Starbucks, and AutoZone, offering various shopping and dining options.
How can nearby Kroger Fuel Center and Starbucks be useful when visiting Tire Discounters?
After vehicle service at Tire Discounters, you can conveniently refuel your car at nearby Kroger Fuel Center or grab a coffee at Starbucks to relax before continuing your day.
Are there financial services close to Tire Discounters in Walton?
Yes, Heritage Bank, Truist ATM, and U.S. Bank are all nearby, providing easy access to banking and financial services.