Pilot Travel Center

3.7
1369 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Walton, KY! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
11229 Frontage Rd, Walton, KY
41094, United States

Hours

Reviews

3.7
1,369 reviews
5 stars
582
4 stars
280
3 stars
210
2 stars
71
1 star
226

What are people saying?

AI-generated from recent customer reviews

Parking Issues

Numerous customers reported a complete lack of truck parking, making it difficult for truck drivers to stop.

Access Problems

Many reviews highlighted the challenging access to the location, with long wait times and difficult navigation.

Staff Friendliness

Several customers praised the staff for being friendly and helpful, particularly mentioning individuals like Linda and Dani.

Cleanliness

The store and restrooms received positive remarks for cleanliness, although some areas were noted as dirty.

Service Delays

Customers experienced long wait times for fuel and food, with some reporting issues with the Subway service.
  • MM
    michael mullins
    2 days ago
    5.0
    The place is nice and clean. I was really pleased with the service. One team member named Dewayne was very helpful and very knowledgeable. I will be returning there.
  • MB
    Mike Blew
    5 days ago
    1.0
    This place sucks it’s not a truck stop. Might be ok for mini vans. But not trucks or rv. Stay away. Woman behind counter on here celll phone doing nothing. I asked if she worked there she finally waited on me.
  • AA
    Alexmaywood
    Nov 15, 2025
    1.0
    This pilot is extremely bad, starting with traffic to get fuel and finish with music at pumps is so loud, that you can't hear your friend at 2 feet away.
  • TR
    Tim Raupov
    Nov 4, 2025
    1.0
    23:50 night time waiting here 1 hour
  • EE
    Elizabeth E3
    Oct 14, 2025
    1.0
    Un problema para entrar, hay que dar una súper vuelta a todo el lugar, y esta súper reducido el espacio, se llena un montón y hay que esperar demasiado ya sea para usar la scale o llenar el tanque.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.