Pilot Travel Center

3.7
1376 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Walton, KY! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
11229 Frontage Rd, Walton, KY
41094, United States

Hours

Reviews

3.7
1,376 reviews
5 stars
582
4 stars
280
3 stars
211
2 stars
71
1 star
232

What are people saying?

AI-generated from recent customer reviews

Parking Issues

Numerous reviews highlighted the lack of truck parking, making it difficult for drivers to stop and rest.

Service Quality

While some customers praised individual staff members for their friendliness and helpfulness, many others reported poor service and unprofessional behavior from employees.

Facility Condition

The location was frequently described as poorly designed, congested, and in need of maintenance, with complaints about cleanliness and operational issues.

Fuel Availability

Several reviews mentioned problems with fuel availability and pump functionality, leading to long wait times and frustration for customers.
  • GG
    Grim Reaper (GrimOxford)
    5 days ago
    1.0
    Truck drivers should avoid this stop like the plague, don’t even fuel here. This isn’t even worthy of the one9 name let alone Pilot. This stop should be shut down or completely rebranded, especially for trucks. I’m even going so far as to recommend to my company to blacklist this stop from our fuel solutions. The layout is hot garbage, the pumps are THE slowest I’ve ever encountered for trucks, no parking, and an even dumber entrance/exit. Combine all those factors with dumb drivers who refuse to just get behind someone so they don’t cause a massive backup, and this place should never have existed in the first place Absolutely tarnishes the Pilot/FlyingJ experience.
  • MA
    Mustafa Emir AKA
    Dec 23, 2025
    1.0
    I'm a truck driver, and I've probably been to every state in America. Frankly, this isn't just the worst pilot rest stop I've ever seen; it's the worst truck stop I've ever encountered. Their operating rights should be revoked immediately, or regulations should be demanded. This isn't a truck stop at all. It's tiny, and there's not a single parking space for trucks. You can only get gas here. Don't expect to find a place to rest because there's no space. Their operating rights absolutely must be taken away. I've never seen such a terrible place before.
  • SS
    Steve
    Dec 19, 2025
    1.0
    Im typing this review as I sit in the waiting room at the Audi dealership because the "premium" fuel was barely fuel at all. When my car nearly broke down on 75 just a half hour after leaving, I knew something was off. A newer Audi with less than 30k spitting and sputtering and almost fully begging down. Limp it to the dealership, when they showed me the "gas" it basically looked like 75% water with a thick layer of gasoline on top. Now here's hoping that emptying the tank and refilling it elsewhere wont leave me stranded thanks to this "premium" gas. If you have to get gas around here, go across the street. That gas station looks way nicer anyways.
  • SS
    Shapa
    Dec 10, 2025
    1.0
    The employees are lying about the showers. The line hasn't changed for two hours, and they're saying there's someone inside. The employees are lying and incompetent people.
  • VV
    Viajero Vida
    Nov 26, 2025
    1.0
    The worst pilot of all time, there are no washing facilities, they don't let travelers park to sleep, the bathrooms are super disgusting!!! Terrible!

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.