Quick Lane at Jack Kain Ford

4.8
488 reviews
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Business Details

3405 Lexington Rd, Versailles, KY
40383, United States
(859) 873-1216
https://www.kainford.com/parts-service-coupons/index.htm

About

Auto Body ShopAuto Accessories StoreAuto MaintenanceAuto Parts & Accessories
For nearly 40 years, there’s been one auto center in Versailles, KY, residents have known they can turn to when they’re in the market for a new vehicle. And their extensive inventory of cars is only a small part of what they offer. Quick Lane at Jack Kain is where you need to head for new tires, wheel alignments, and just about any other maintenance or repair service your vehicle could possibly need. A devotion to customer satisfaction is at the core of this auto center’s approach. As a family-owned business, they’ve been serving the people of the Versailles, KY, area since 1979 and have followed one simple rule since opening their doors: All customers should be more than happy with the service they receive.

Location

Quick Lane at Jack Kain Ford
3405 Lexington Rd, Versailles, KY
40383, United States

Hours

Reviews

4.8
488 reviews
5 stars
442
4 stars
26
3 stars
7
2 stars
5
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers frequently praised the friendly, professional, and attentive service provided by staff, highlighting specific employees like Lisa O'Neal and Brad for their exceptional care.

Service Quality

Overall, the service department received positive feedback for completing work on time and addressing vehicle issues effectively, although there were some complaints about delays and miscommunication.

Convenience

The pickup and drop-off service was highly valued by customers, providing a convenient option for those with busy schedules.

Pricing Concerns

While many customers appreciated the honesty in pricing, some expressed concerns about higher costs for parts compared to other dealerships.

Mixed Experiences

A few customers reported negative experiences, particularly regarding specific service issues and communication failures, indicating inconsistency in service quality.
  • JD
    John Davis
    6 days ago
    5.0
    First class treatment every time.
  • GE
    Greg Earwood
    Dec 4, 2025
    5.0
    Appt was arranged easily. I was treated as a valued customer. "The Works" was completed on time. I asked for info on lane change which I did not want to use. I receive info and the problem was corrected.
  • BB
    Bug Brown
    Nov 29, 2025
    5.0
    My Explorer is back on the road!
  • MA
    Molly Allison
    Nov 18, 2025
    5.0
    As a new customer I was impressed with service department. Lisa O'Neal treated me as if I had been a customer for years! 5 *.
  • MM
    Mighty Mouse
    Nov 13, 2025
    5.0
    Having my car picked up and brought back to me is very valuable. I don’t want to burden my friends and don’t live with anyone who could drive me and don’t want to waste the time sitting at your store for my vehicle to be Serviced. Like everything it seems to expensive, but that has been true with everything else I have bought recently. The gentleman who dropped off my car were very polite and accommodating to my rushing when they brought it back as it was a few minutes before five and I wanted to try to make Woodford Feed before they closed Which I was able to do.
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Frequently Asked Questions About Quick Lane at Jack Kain Ford

What services does Quick Lane at Jack Kain Ford offer?

They offer new tires, wheel alignments, vehicle maintenance, and repair services for a wide range of automotive needs.

Where is Quick Lane at Jack Kain Ford located?

It is located at 3405 Lexington Rd, Versailles, KY 40383, USA.