Gerber Collision & Glass

Reviews

• JS

  Jonah Sonntag

  6 days ago
  1.0
  Do not recommend, go elsewhere. Received quotes for the same side mirror repair from this Gerber location as well as the Dalton Street Cincinnati location. Per the attached, Southgate somehow came up with a price double that of the Dalton St location? Good try with the nice neighborhood price hike/chump tax.
• KA

  kelli anderson

  Feb 20, 2026
  1.0
  Horrible place. They charged my insurance $10,000 to fix a side mirror and door. A month later when I shut my door, the mirror completely fell off and shattered. My Toyota emblem randomly fell off and I didn’t notice till I was cleaning snow off my car and it was randomly gone. They said I hit something but the marks had been there 3 years prior and I have proof of all of this. They told me they would fix the mirror BUT I HAVE TO PAY $50,( the mirror is $15 at AutoParts) even though it was their mistake to begin with. I would NEVER recommend this place. There is also missing parts to my car after getting it back from them. ALSO! They quoted me $1400 for a HEADLIGHT when Ulmers right next door quoted me not even HALF of that. The better business bureau will be getting a claim. Never in my life have a been to Worse place. Good luck to anyone who gets their car fixed here, you will be back and they will continue to charge you for their mistakes. I have read very similar reviews as well. My insurance will be reaching out to them to dispute the charges because the work was never properly done and way overcharged.
• DB

  Don Byrd

  Jan 14, 2026
  1.0
  Would not recommend this place. They will try to get over on you. I’m taking my business to Almers right down the street.
• EQ

  Erina Quinn

  Oct 31, 2025
  5.0
  Amazing and fast service!!
• DP

  Dominique P

  Sep 5, 2025
  1.0
  Should honestly have an option to give this place a 0. I don’t know if the quality is going down or if they’re just hiring absolute buffoons, but good god they’re irresponsible and reckless with vehicles. Recently went in to get some easy dents fixed on my hood, just wanted an estimate. I don’t want to play this card, but as a woman going into an auto body shop already has some flags going off, and getting completely taken advantage of in this day and age is ludicrous. Like come on. Completely destroyed and took apart the front half, and now claim they can’t put it back together because of the damage???! Ridiculous. Go to the other locations or just don’t go at all!

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