Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Somerset.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
680 reviews
5 stars
616
4 stars
41
3 stars6
2 stars8
1 star9
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the staff for being friendly, professional, and efficient, often highlighting specific employees for their helpfulness.
Speed
Many reviews noted the quick and efficient service, with several customers appreciating the minimal wait times for oil changes.
Customer Experience
Overall, customers reported positive experiences, mentioning the welcoming atmosphere and the thoroughness of the service provided.
Communication
Customers appreciated the clear communication regarding services and recommendations without feeling pressured to purchase additional items.
Value
While most reviews were positive, a few customers expressed concerns about pricing and upselling, indicating a need for more transparency in costs.
- JHJohnny HuffNov 15, 20254.0I have had my oil changed here many times...always excellent service...and I have no doubt if I had got into the building, I would have gotten excellent service again. This is not about that. This is about time management and deploying resources efficiently. I asked two different employees, three different times if they though I would be finished by a certain time. All three times they assured me, yes, we should be able to get you out by then. But as time went by I noticed an extremely inefficient use of everyone's time and a crazy amount of time spent on one vehicle. It was obvious they needed further training in effective use of their time....sooo much time is wasted by the running back and forth, not knowing what the other is doing. AND DON'T GET ME WRONG...they are working...not goofing off...it is just so ineffecient they way the are doing things. I know, without a doubt, there was no way I was going to be done in time so I had to leave...because I wasn't even in the building and there was still a vehicle ahead of me. They need some direction, and they need possibly some additional training on how to properly deploy their resources. Will I go back, you bet! (As long as I have plenty of time to spare) They are a great group and I trust them. I just wish they had some direction on how to be more efficient and it would make them, hands down, the best oil change place in this town. Again, they are a great group and they seem to be working hard...I just wish I could make a quick trip there and get it done.
- OHOnycha HigginsNov 13, 20255.0If you've got low tire pressure, stop in here today! These folks are always happy to help.
- RJReena JasperOct 29, 20255.0Wonderful service! Very kind, knowledgeable, and respectful. I appreciate Mark for being so helpful!
- RSRhonda SewardOct 28, 20255.0Got everything straightened out after a bad experience at another location I will come back to this location again because rhey do everything like they should
- DWDevyn WestOct 27, 20255.0First time taking my car to an actual oil change place, they were super nice and professional. Id definitely recommend, and will stick with Them for the rest of my oil changes. They also topped off my windshield wiper fluid, made sure my tires had the correct amount of air and recommended other things that my car would need to be updated on.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Somerset provide?
They offer quick, 15-minute stay-in-your-car oil changes and a wide range of preventive vehicle maintenance solutions for all vehicle types.
What are the operating hours for Valvoline Instant Oil Change in Somerset?
Open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 5:30 PM, and Sunday from 10:00 AM to 5:00 PM. The shop is closed on major holidays like Thanksgiving and Christmas.
Does Valvoline Instant Oil Change in Somerset require appointments?
No, appointments are not required; customers can visit without prior scheduling.
What payment methods are accepted at Valvoline Instant Oil Change in Somerset?
They accept credit cards, debit cards, and mobile NFC payments.
Where is Valvoline Instant Oil Change located in Somerset?
They are located at 63 Jefferson Dr, Somerset, KY 42501, USA.
How can I find Valvoline Instant Oil Change in relation to Cumberland Falls State Park?
Valvoline Instant Oil Change is conveniently located in Somerset, allowing visitors to easily access vehicle maintenance before or after enjoying Cumberland Falls State Park nearby.
Are there dining options near Valvoline Instant Oil Change in Somerset?
Yes, there are several dining places close by including Zaxby's, Waffle King, Royal Waffle King, LongHorn Steakhouse, and Ruby Tuesday for a variety of meal options.
Can I find fuel and convenience stores near Valvoline Instant Oil Change?
Yes, Shell gas station and convenience store is nearby for fueling and quick shopping needs.
Where can I find additional car services or automotive dealers near Valvoline Instant Oil Change?
Nearby automotive dealers and service providers include Holland Auto Sales and Service LLC, Lake Cumberland Motorsports, Alton Blakley Ford, and Honda for car purchase and repair needs.
Is there a place to relax or exercise near Valvoline Instant Oil Change in Somerset?
Yes, Club Fit gym is nearby for fitness activities, and Cumberland Falls State Park offers scenic outdoor relaxation.