Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Somerset.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
367 reviews
5 stars
289
4 stars
39
3 stars
10
2 stars2
1 star
27
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed feedback on service quality; while many praised the staff's friendliness and efficiency, some reported serious issues with service execution leading to vehicle damage.
Staff Performance
Employees are frequently described as friendly, knowledgeable, and professional, with specific mentions of standout staff members like Ashley and Virlis.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and upselling tactics, with some feeling pressured to purchase unnecessary services.
Efficiency
Many reviews highlight quick service times, often noting that customers were in and out within 15-20 minutes.
Customer Loyalty
Despite some negative experiences, many customers remain loyal and express a willingness to return due to positive interactions with staff.
- AWAdam Wilson3 days ago5.0Matt, Paul and Caleb really take good care of ya. They are professional, knowledgeable and go the extra mile every time to do the best job. I trust them with my Toyota Tundra and they will service it for as long as I own it and my next vehicle also. Great crew, great service, Thank You!
- SGStarship Gunner4 days ago5.0Matt and the crew were great. They helped me with my vehicle and made sure it was safe for the long trip back to Kansas City. I really appreciate good people that care about the customers. Tell them thank you, they are a credit to your company.
- TWTeresa WorkmanNov 14, 20255.0Took our Ram 2500 to get the oil changed, new wipers, and air filter -- didn't have to wait since we got there early, staff was super nice and helpful letting me know what services would need to be completed soon for our truck and the cost. We take all of our vehicles to this location.
- JWJoshua WhiteNov 6, 20251.0Sadly, the nicest people work there, but the work isn't being done correctly or professionally. Trust me, I just had $2,400 worth of damage to fix because of their team. Their justification, "we did it right, the other guys who fixed Valvoline's mistake wanted to run up your bill and blame Valvoline, once it leaves our lot, we're not responsible." At the end of the day, go somewhere else. Your car and your wallet will thank you later.
- KLKelsey LongOct 25, 20255.0Came in for an oil change and it was my very first one ever. They did a great job and was very fast. Even explained some things I need done. This crew earned my business from now on.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Somerset provide?
Valvoline Instant Oil Change offers quick, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles.
Where is Valvoline Instant Oil Change located in Somerset?
It is located at 3243 S Highway 27, Somerset, KY 42501, USA.
What are the operating hours of Valvoline Instant Oil Change in Somerset?
The business is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Is Valvoline Instant Oil Change open on holidays?
Valvoline Instant Oil Change is closed on holidays such as November 27, 2025, and December 25, 2025.
Do I need an appointment for an oil change at Valvoline Instant Oil Change?
No, appointments are not required; you can walk in for service at any time within business hours.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments for your convenience.
How long does an oil change typically take at Valvoline Instant Oil Change?
Oil changes typically take 15 minutes with a stay-in-your-car service model to keep it quick and easy.
What restaurants are near Valvoline Instant Oil Change that customers might visit before or after service?
Nearby dining options include Fazoli's, an Italian restaurant; Long John Silver's, a seafood and American fast-food restaurant; and A&W Restaurants, an American fast-food spot.
Are there any automotive-related businesses close to Valvoline Instant Oil Change in Somerset?
Yes, nearby automotive businesses include Somerset Auto Repair, Cumberland Car Care, and Grand Central Car Wash, which can be useful for additional vehicle services.
Can I combine a visit to Valvoline Instant Oil Change with a stop at local shops nearby?
Certainly, you can visit several nearby stores such as Yellow Bird Bakery for treats, The Mole Hole gift shop, and Baum's Boots & More for footwear while in the area.