Penske Truck Rental

Reviews

• SS

  Samuel

  May 5, 2023
  1.0
  Bad customer service
• SM

  Suzette M

  Dec 29, 2021
  5.0
  I highly recommend Penske for your moving needs. They were always very responsive. We rented a truck one way from Portland, Oregon to Somerset, Kentucky. We picked up the truck on a Saturday. We spent all day loading it, as we were planning to leave the next morning. When we got up the next morning, we discovered the air brake alarm going off. We weren't sure what this meant, so we called Penske. They had a mechanic out there within half an hour to look at the truck even though it was early on a Sunday morning. As it turned out, the air brake was okay. The ignition was the problem. The key was a little loose and we were able to pull the key out without completely turning the truck off which allowed the air brake to bleed off. The problem was solved quickly and we were able to leave within an hour of the time we had planned to leave. Very happy. When we got to Kentucky, we actually got the truck stuck in our front yard as we were trying to turn it around. We called Penske, they had a tow truck there in less than an hour. They pulled the truck out and backed it in for us so that we didn't have to try to turn it around. When I had decided to rent from Penske, I had read reviews online and saw that Penske had the best reviews and now I know why. They were a little more expensive (about $200 for a total bill of about $8000) than U-haul but well worth it because of the piece of mind. When you are moving across country, you want to know that help is only a phone call away.
• RH

  Robert Hampton

  May 28, 2020
  1.0
  Cheated me out of some money
• HG

  Herbert Godbey

  Jun 10, 2018
  5.0
  Excellent service
• NW

  Nick Wood

  May 7, 2018
  5.0
  Best moving truck on the road with free miles and great prices

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