Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Simpsonville, KY!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,120 reviews
5 stars
1,028
4 stars
549
3 stars
320
2 stars
90
1 star
133
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers noted that the facility is generally clean, including restrooms and showers, although some reported issues with cleanliness at times.
Customer Service
Feedback on customer service is mixed; while some praised the friendliness and helpfulness of staff, others reported rude or unhelpful behavior from certain employees.
Fuel Pumps
Numerous reviews highlighted the slow fuel pumps as a significant issue, causing long wait times for customers.
Convenience
The location is appreciated for its convenience and variety of nearby food options, although some customers found the layout difficult to navigate.
Parking Issues
Many reviews mentioned that the parking lot is often crowded and difficult to maneuver, especially for larger vehicles.
- MFMister Fix-It2 days ago5.0Clean and well stocked. Great pit-stop.
- CBCarl Barnes3 days ago2.0The shift lead on third shift is lazy and has a smart mouth. She's down right rude and how she got to be in charge is a mystery. Now the other girl who's name tag said Helena was helpful and very friendly. The one in charge sure wasn't, and was too lazy to get off her rear-end to be bothered with anything except for rudeness and bossing around other employees.
- BHBanana Joe HinkleyNov 9, 20251.0I walked in today and the first thing I saw was the gentleman that works at Cinnabon walking out of the restroom scratching his genitals very consistently as he walks into the Cinnabon kiosk. It was around 11:50 am today when I saw that. Disgusting. He didn’t care that customers were around watching him, didn’t wash hands, I saw him get a burger and a few minutes later was putting frosting on the desserts.
- MSMark SchmitzNov 9, 20253.0Credit card system doesn’t work bring cash for gas
- VOvalentina oliOct 13, 20255.0Nice and professional ppl , I found a spot by midnight, it’s the kind of 30 min truck stop, so is possible to find parking even at night. Showers were small but good and clean, bathroom also just some but also clean, near across the street, DQ, Starbucks,Subway,boots for sale , Wendy’s 🙃, all walking just across the street… next in front of location Culver’s. All good here
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities does Pilot Travel Center in Simpsonville, KY offer?
Pilot Travel Center in Simpsonville offers fuel including gasoline, diesel, and DEF with high-speed pumps, Wi-Fi, overnight parking, showers, everyday items, fresh foods, snacks, drinks, and other amenities like CAT scales and laundry facilities.
Are showers available at the Simpsonville Pilot Travel Center?
Showers may be available; however, availability varies by location. It's recommended to use the store locator or contact the store directly for shower availability and pricing.
What payment methods are accepted at this location?
The Simpsonville Pilot Travel Center accepts American Express, Discover, Mastercard, Visa, Apple Pay, Google Pay, and EBT.
Is there overnight parking at the Pilot Travel Center in Simpsonville?
Yes, overnight parking is available, but rules and availability vary by location. It is best to contact the store directly for specific parking information.
Can anyone purchase a shower at this location?
Yes, anyone can purchase a shower at the Pilot Travel Center locations.
What are the operating hours for the Pilot Travel Center in Simpsonville?
The travel center operates 24 hours a day, 7 days a week, including holidays with regular hours.
Are there any nearby restaurants or food options near the Pilot Travel Center in Simpsonville?
Yes, nearby food options include Cinnabon, Wendy's, Subway, Zaxby's Chicken Fingers & Buffalo Wings, Dairy Queen Grill & Chill, and Starbucks.
What lodging options are available near the Pilot Travel Center in Simpsonville?
Nearby hotels include Hampton by Hilton and Hampton Inn Simpsonville, providing convenient accommodations for travelers.
Are there any nearby services for propane exchange close to the Pilot Travel Center?
Yes, the Blue Rhino Propane Exchange is nearby for convenient propane cylinder exchange services.
How can the nearby CAT Scale service help professional drivers at the Simpsonville location?
The nearby CAT Scale provides professional truck drivers with a convenient location to weigh their vehicles, ensuring compliance with regulations before or after refueling or resting at the Pilot Travel Center.