Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Shively.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.1
509 reviews
5 stars
324
4 stars
56
3 stars
36
2 stars
19
1 star
74
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences, with some praising friendly and knowledgeable staff, while others experienced poor service leading to vehicle issues.
Wait Times
Many customers expressed dissatisfaction with long wait times, often exceeding expectations for quick service.
Customer Service
While some reviews highlighted excellent customer service, others noted rude or unhelpful staff, indicating inconsistency in service quality.
Pricing Concerns
Several customers found the prices to be high compared to competitors, leading to dissatisfaction with the value received.
- AHAshleee Hamlet3 days ago1.0The wait is insane instead if the employees doing their job they rather sit and have conversations like I get it but talk in work i literally sat and waited for 2 hours just to have to pull off for my appointment DONT GO TO THIS LOCATION!!!
- MSMichael SheffieldDec 28, 20251.0Supposed to open at 9:30 no one is here the employee or at the doughnut shop next door. Now they show up laughing like children not even ready to work and inside the shop just talking it's 9:45 I should be pulling out.
- TMTonyr MetcalfeDec 19, 20255.0Pleasant Experience
- YAYussuf AbdirahimDec 9, 20251.0The worst Oil Change.. I change my Oil on last week And they spill Oil On my alternero. It busted now I have to replace it because of them.Never, ever go in there again.The horrible.
- AMAlphonso MillerDec 6, 20255.0Excellent service and very customer service friendly
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Shively offer?
Valvoline Instant Oil Change offers quick, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles.
Where is Valvoline Instant Oil Change located in Shively?
It is located at 3912 7th Street, Shively, KY 40216, USA.
What are the operating hours of Valvoline Instant Oil Change?
The business is open Monday through Saturday from 7:30 AM to 7:00 PM, and Sunday from 10:00 AM to 4:00 PM. It is closed on holidays like November 27, 2025 and December 25, 2025.
Do I need an appointment for services at Valvoline Instant Oil Change in Shively?
No, appointments are not required; you can visit anytime during their operating hours.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
How long does an oil change take at Valvoline Instant Oil Change?
Oil changes typically take about 15 minutes and you can stay in your car during the service for convenience.
Can I visit nearby places while waiting for my vehicle service?
Yes, nearby places such as Krispy Kreme for donuts or Domino's Pizza for a quick meal are available while you wait.
Are there amenities near Valvoline Instant Oil Change for additional errands?
Yes, Kroger supermarket and Speedway gas station are close by for groceries and fuel needs.
Where can I get a massage therapy near Valvoline Instant Oil Change?
Oasis Spa, a massage therapy center, is located nearby if you want to relax before or after your vehicle service.
Can I find banking and money transfer services near Valvoline Instant Oil Change?
Yes, there are several options including Fifth Third Bank, Chase Bank, and Western Union nearby for your financial needs.