Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Shively.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.1
501 reviews
5 stars
319
4 stars
56
3 stars
36
2 stars
19
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.
Service Quality
Several reviews highlighted issues with service quality, including mistakes made during oil changes that led to further car problems.
Wait Times
Customers frequently reported long wait times, with some experiencing delays of over an hour despite having few cars ahead.
Pricing Concerns
Multiple reviews indicated dissatisfaction with pricing, describing services as overpriced compared to competitors.
Mixed Experiences
While some customers had positive experiences, others reported significant issues, leading to a divided perception of the business.
- RBrichard buckholzOct 23, 20255.0Friendly cool people in good prices
- GSGuillermo SarmientoOct 12, 20255.0Muy satisfecho con su trabajo..los felicito
- LSLeslie SherrillOct 2, 20251.0My son took his car there to get an oil change and now his car won't start and after a mechanic looked at the car they said there was no oil in the car and he just had the oil changed the day before taking it to the mechanic. Will never use them again and will make sure my friend no longer uses them for his car lot. Horrible place to get anything done
- SAStacey AndersonOct 1, 20251.0They didn't tell me my lights were until I had been in sitting there about 20 minutes. I needed a jump but there battery charger was dead. Luckily, I had my own.
- GGGreeneyed GoalgetterSep 4, 20251.0I went in yesterday to get an oil changed. I ended up getting aI went in yesterday to get an oil change. I ended up getting an air filter, replacement and car brake lights and headlight replaced.. To make a long story short, they left my lights on in my car while they changed my bag. My car is in perfect shape. My engine light came on now. My car won’t go anywhere and now it starts and turns off automatically so now I don’t have a car I had to tow it to my mechanic and have him look at it. After serving it in the United States marine for eight years, I have never seen a more unreliable facility I spoke to the other manager that wasn’t the store manager and he told me to wait in the engine light will go off. He just tried to get me out of the bay now I’m stranded. I will never go there again.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Shively offer?
Valvoline Instant Oil Change offers quick, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles.
Where is Valvoline Instant Oil Change located in Shively?
It is located at 3912 7th Street, Shively, KY 40216, USA.
What are the operating hours of Valvoline Instant Oil Change?
The business is open Monday through Saturday from 7:30 AM to 7:00 PM, and Sunday from 10:00 AM to 4:00 PM. It is closed on holidays like November 27, 2025 and December 25, 2025.
Do I need an appointment for services at Valvoline Instant Oil Change in Shively?
No, appointments are not required; you can visit anytime during their operating hours.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
How long does an oil change take at Valvoline Instant Oil Change?
Oil changes typically take about 15 minutes and you can stay in your car during the service for convenience.
Can I visit nearby places while waiting for my vehicle service?
Yes, nearby places such as Krispy Kreme for donuts or Domino's Pizza for a quick meal are available while you wait.
Are there amenities near Valvoline Instant Oil Change for additional errands?
Yes, Kroger supermarket and Speedway gas station are close by for groceries and fuel needs.
Where can I get a massage therapy near Valvoline Instant Oil Change?
Oasis Spa, a massage therapy center, is located nearby if you want to relax before or after your vehicle service.
Can I find banking and money transfer services near Valvoline Instant Oil Change?
Yes, there are several options including Fifth Third Bank, Chase Bank, and Western Union nearby for your financial needs.