Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Shepherdsville.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
236 Adam Shepherd Parkway, Shepherdsville, KY
40165, United States
Hours
Reviews
4.3
356 reviews
5 stars
251
4 stars
45
3 stars
11
2 stars
13
1 star
36
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on service quality, with some customers praising the friendly and efficient staff while others reported issues with incomplete work and lack of attention to detail.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, feeling that oil change costs were high and not always justified by the service received.
Customer Experience
Many customers highlighted positive interactions with staff, noting their friendliness and professionalism, but some reported negative experiences with service delays and miscommunication.
Inconsistency
There are reports of inconsistent service quality, with some customers experiencing excellent service while others faced significant issues during their visits.
- BBBandit09876 days ago5.0Went to get an oil change and was able to get in and out quick. The service was good, the options were nice, and the payment options are flexible.
- BRBlake RaymondJan 4, 20261.0The past Few times corners have been cut not using the thing where I see the old oil come out, not checking tire pressure and lights and not filling fluids etc
- MRMo RitDec 23, 20255.0Very friendly and kind Staff, to deflate the tires pressure, no questions asked… Just customer service. As the vehicle had way too much air for our rental vehicle - smiles and care. Thanks!
- LSLinda SteeleDec 18, 20255.0Everyone was very nice and answered all my questions
- HSHelen SmithDec 9, 20251.0Please do not go to this location, it is truly predatory. I sent my leasing agent to get a basic oil change and she left crying because her bill was $145. The attendant their who is named Corey, did not review pricing with her ahead of time, they chose the most expensive option and then showed her their computer once the oil change was already done. She was told she would get a filter and thought she was getting it for free and it was $50!! When I called corporate, their response was that they charge for labor as well. Clearly, I need to switch professions as I could be making much higher profits installing an air filter for $30 in labor. I called corporate for help and they said they did not have the authorization to give me any kind of refund and that they store had the final say. Interestingly, I called the store and was transferred to corporate so I guess that’s how that works. If you have a young daughter or anyone that is easily manipulated, do NOT go here they will bleed you for all your worth for things you don’t need and then do nothing to make it right. Also, if you need an air falter, call your girl here and I’ll replace for half their cost and still make a profit.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Shepherdsville offer?
Valvoline Instant Oil Change offers quick, 15-minute stay-in-your-car oil changes and a wide range of vehicle maintenance solutions for all types of vehicles in Shepherdsville.
What are the operating hours of Valvoline Instant Oil Change in Shepherdsville?
The center is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 4:00 PM, with closures on holidays like November 27 and December 25, 2025.
Do I need an appointment to get an oil change at Valvoline Instant Oil Change in Shepherdsville?
No appointment is required to get an oil change at this location; walk-ins are welcome.
What payment methods are accepted at Valvoline Instant Oil Change in Shepherdsville?
They accept debit cards, credit cards, and mobile NFC payments.
Where is Valvoline Instant Oil Change located in Shepherdsville?
It is located at 236 Adam Shepherd Parkway, Shepherdsville, KY 40165, United States.
How can I contact Valvoline Instant Oil Change in Shepherdsville?
You can reach them by phone at +1 502-921-2670 or the alternate number +1 800-327-8242.
Can I find food options near Valvoline Instant Oil Change in Shepherdsville?
Yes, nearby dining options include Frisch's Big Boy, Burger King, Panera Bread, White Castle, Salsarita's Fresh Mexican Grill, and El Nopal, offering a variety of choices before or after your vehicle service.
Are there lodging options close to Valvoline Instant Oil Change in Shepherdsville?
Yes, Super 8 Shepherdsville is a nearby hotel/motel, convenient if you need accommodation when visiting the area.
Where can I find fueling stations near Valvoline Instant Oil Change in Shepherdsville?
Nearby fueling options include Kroger Fuel and Kroger Fuel Center, providing convenient places to refuel your vehicle after maintenance.
Are there financial services near Valvoline Instant Oil Change in Shepherdsville?
Yes, there are several nearby financial institutions including L&N Federal Credit Union, Park Community Credit Union, PNC Bank, Stock Yards Bank & Trust, CoinFlip Bitcoin ATM, and 1st Franklin Financial.