Brand Certified
Rivian Service Center
Certified by Rivian Service Center • Mar 01, 2026
Business Details
687 Conestoga Pkwy, Shepherdsville, KY
40165, United States
Certified by Rivian Service Center • Mar 01, 2026
(888) 748-4261
Certified by Rivian Service Center • Mar 01, 2026
https://rivian.com/experience/service
Certified by Rivian Service Center • Mar 01, 2026
About
Certified by Rivian Service Center • Mar 01, 2026
Auto MaintenanceAuto Repair ShopElectric Vehicle Charging Station
Rivian's Service Centers are by appointment only. Rivian is an electric vehicle maker, and our Service Centers are where we provide service and maintenance. You can submit a service issue directly through the Rivian app or call the 24/7 Rivian Service Support Team. Our team of service advisors will set out the optimal repair plan to get you back on the road. The service center has a waiting room with Wi-Fi, water, and snacks. If you’d like to experience a vehicle in person, please check out our Rivian Spaces or book a demo drive through our site.
Location
Certified by Rivian Service Center • Mar 01, 2026
Hours
Certified by Rivian Service Center • Mar 01, 2026
Frequently Asked Questions About Rivian Service Center
What are the operating hours of the Rivian Service Center in Shepherdsville?
The Rivian Service Center is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 4:00 PM, and is closed on Sundays.
How can I schedule a service appointment at the Rivian Service Center?
You can submit a service issue directly through the Rivian app or call the 24/7 Rivian Service Support Team to schedule an appointment, as the service center operates by appointment only.
Where is the Rivian Service Center located?
It is located at 687 Conestoga Parkway, Shepherdsville, KY 40165, United States.
What amenities are available while waiting at the Rivian Service Center?
The service center provides a waiting room equipped with Wi-Fi, water, and snacks for customers.
Can I experience a Rivian vehicle in person in Shepherdsville?
Yes, you can visit Rivian Spaces or book a demo drive through their website to experience a vehicle in person.
What categories of services does the Rivian Service Center offer?
The center offers auto maintenance, auto repair, and electric vehicle charging services specifically for Rivian electric vehicles.
Which nearby stores could I visit for home improvement needs after servicing my vehicle?
You can visit Lowe's Home Improvement, located nearby, for your home improvement and retail needs.
Are there any nearby locksmith services around the Rivian Service Center?
Yes, Minute Key, KeyMe Locksmiths, and minuteKEY are nearby locksmith services you can visit if you need key or lock assistance.
What are some nearby places to relax or get refreshments after visiting the service center?
Nearby options include Subway for sandwiches and Davi Nails for spa and beauty services.
Is there a nearby public facility or library to visit while in Shepherdsville?
Yes, the Central Library - Bullitt County Public Library is nearby and offers community services and senior citizen programs.
Brand Certified Facts from Rivian Service Center
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Certified March 01, 2026Yext Knowledge Graph
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