RaceTrac

2.5
184 reviews

About

Truck StopGas StationConvenience StoreFrozen Yogurt ShopSnack ShopBeer StoreCoffee ShopFast Food RestaurantTobacco Shop
RaceTrac has been your trusted convenience store across the Southeast. Our travel center locations feature 8,000-square-foot stores with front and back court fueling. We provide competitively priced fuel plus freshly brewed coffee, breakfast sandwiches, and made-in-house pizzas. Our roller grill and hot food options provide fast service, with fountain drinks and grab-and-go snacks always available. The front court serves commuters, while the back court caters to fleet drivers with high-flow diesel and DEF options. Professional drivers will appreciate our CAT scales. At every location, find road trip essentials, clean restrooms, and contactless payment options. Whatever Gets You Going, since 1934.

Details

  • Credit cardAvailable
  • DebitAvailable

Location

RaceTrac
145 Alpha Way, Shepherdsville, KY
40165, United States

Hours

Reviews

2.5
184 reviews
5 stars
54
4 stars
10
3 stars
12
2 stars
12
1 star
96

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported dirty restrooms and trash in the parking lot, indicating a decline in cleanliness standards.

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with several customers expressing dissatisfaction with the service.

Operational Hours

Customers frequently noted that the location does not adhere to its advertised 24-hour operation, often finding the doors locked during late-night visits.

Parking Issues

The $20 parking fee was criticized, especially since some customers observed others parking for free without enforcement.

Food Quality

While some customers enjoyed the food, others reported inconsistencies in availability and quality, particularly with hot food options.
  • BZ
    Bob Zimmermann
    Jan 2, 2026
    4.0
    Clean restroom easy on or off
  • ES
    Eric Sparks
    Jan 1, 2026
    1.0
    Pull up to pump, insert credit card, insert pump, wait forever. Cancel sale and move to next pump. Same thing. Go inside and the employee tells me those pumps haven't worked all day. THEN PUT A SIGN ON THEM OR TELL ME OVER THE INTERCOM! Place sucks!
  • JH
    Johna Howard
    Dec 11, 2025
    5.0
    I give an employee, Jaylee, 5 stars. She was great, very friendly, very helpful, and super sweet with a great smile. I always look forward to seeing her big smile.
  • AB
    Andrew Bitterling
    Nov 29, 2025
    4.0
    Bathrooms can be particularly dirty compared to the similalry large Racetrac in Etown
  • PP
    Pashtet P
    Nov 23, 2025
    3.0
    This place used to be clean and nice. I liked coming here over Loves. Last several months bathroom are filthy, no one cares to clean. When mention to the workers they just look annoyed, had one lady "sighed 🙄 ". Which i found extremely rude. Not sure how female restroom is but men's is nasty.....3 stars because has food. I think I'll take my business back to Loves. At least they clean the restrooms

Frequently Asked Questions About RaceTrac

Does this location offer slushies?

Yes, this location offers a variety of Freeze Blast slushie flavors available year-round.

Does RaceTrac offer freshly brewed coffee?

Absolutely, all RaceTrac locations have coffee machines that grind whole beans on demand. You can choose your size, blend and whether you want to leave a little room for toppings, all with the touch of a screen.