RaceTrac

2.5
180 reviews

About

Truck StopGas StationConvenience StoreFrozen Yogurt ShopSnack ShopBeer StoreCoffee ShopFast Food RestaurantTobacco Shop
RaceTrac has been your trusted convenience store across the Southeast. Our travel center locations feature 8,000-square-foot stores with front and back court fueling. We provide competitively priced fuel plus freshly brewed coffee, breakfast sandwiches, and made-in-house pizzas. Our roller grill and hot food options provide fast service, with fountain drinks and grab-and-go snacks always available. The front court serves commuters, while the back court caters to fleet drivers with high-flow diesel and DEF options. Professional drivers will appreciate our CAT scales. At every location, find road trip essentials, clean restrooms, and contactless payment options. Whatever Gets You Going, since 1934.

Details

  • Credit cardAvailable
  • DebitAvailable

Location

RaceTrac
145 Alpha Way, Shepherdsville, KY
40165, United States

Hours

Reviews

2.5
180 reviews
5 stars
53
4 stars
8
3 stars
12
2 stars
12
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with several customers feeling disrespected and humiliated.

Cleanliness

Many customers reported unsanitary conditions, particularly in the restrooms and parking areas, with trash frequently mentioned.

Operational Hours

Customers expressed frustration over the store not being open 24 hours as advertised, with locked doors during late-night visits.

Parking Issues

The $20 parking fee was criticized, especially since some customers noted that others parked for free without enforcement.

Food Quality

While some customers enjoyed the food, others reported inconsistencies in availability and quality, particularly with hot food options.
  • PP
    Pashtet P
    1 day ago
    3.0
    This place used to be clean and nice. I liked coming here over Loves. Last several months bathroom are filthy, no one cares to clean. When mention to the workers they just look annoyed, had one lady "sighed 🙄 ". Which i found extremely rude. Not sure how female restroom is but men's is nasty.....3 stars because has food. I think I'll take my business back to Loves. At least they clean the restrooms
  • HP
    Herb De la Porte
    6 days ago
    5.0
    Clean and friendly
  • MB
    Mason Brown
    Nov 2, 2025
    2.0
    Slowest pumps in town. Have came 4 times in the last month and it takes at least 5-8 minutes to fill up a 16 gal tank.
  • NG
    Nett G.
    Oct 19, 2025
    1.0
    The hole time in parking lot in my ride my son disappeared from store at Racetrack store in sheperville Ky area. My son walk out the store on interstate no body from they store hasn't informed me about my son walk away from the store at all. Only the police department told me about my son whereabouts & where he took to a place in Louisville Kentucky area. This store will no longer be seeing me or my son no more I have go get my son & now booting him back to Florida state where he will be at for now on. I don't have time to stress about people problems.
  • UU
    Unscriptedmomlife
    Oct 18, 2025
    2.0
    So much trash in the parking lots. People just open their door and drop. Bathrooms aren’t too bad, paper towels is cheap. Good for campers, truck and cars. Grass area for dogs, but not fenced in.

Frequently Asked Questions About RaceTrac

Does this location offer slushies?

Yes, this location offers a variety of Freeze Blast slushie flavors available year-round.

Does RaceTrac offer freshly brewed coffee?

Absolutely, all RaceTrac locations have coffee machines that grind whole beans on demand. You can choose your size, blend and whether you want to leave a little room for toppings, all with the touch of a screen.