Brand Certified
Pilot Travel Center
3.5(2445 reviews)
Certified by Pilot Travel Center • Mar 01, 2026
Business Details
2050 E Blue Lick Rd, Shepherdsville, KY
40165, United States
Certified by Pilot Travel Center • Mar 01, 2026
(502) 955-5049
Certified by Pilot Travel Center • Mar 01, 2026
https://locations.pilotflyingj.com/search
Certified by Pilot Travel Center • Mar 01, 2026
About
Certified by Pilot Travel Center • Mar 01, 2026
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Shepherdsville, KY!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Pilot Travel Center • Mar 01, 2026
Hours
Certified by Pilot Travel Center • Mar 01, 2026
Reviews
3.5
2,445 reviews
5 stars
866
4 stars
560
3 stars
384
2 stars
164
1 star
471
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted dirty restrooms and showers, with reports of mold and unclean facilities.
Parking Issues
Numerous customers experienced problems with limited parking availability, including issues with reserved spots not being honored.
Customer Service
Feedback indicated inconsistent customer service, with some staff being helpful while others were reported as rude or indifferent.
Facilities Under Construction
Many reviews noted ongoing construction, which contributed to a lack of amenities and overall dissatisfaction.
Fuel Availability
Several customers reported issues with fuel availability, including pumps being out of service or no fuel being available.
- ASAndrea Kilian (Value Roofing Solutions)Feb 24, 20261.0Pay parking is a scam I avoid Pilots for this reason it is a terrible thing to have especially when not clear that certain spots are pay spots , Loves is much better
- AKAnthony KilianFeb 24, 20261.0This is stupidest thing you have to pay for parking pay for showers pay pay pay!!! They want your arms and legs 🦵. That's why love's Travel centers are better people should stop supporting companies like this trying to make a huge profit from blue collared people!! What a major disappointment.
- WDWhite DoveFeb 20, 20261.0Without question one of the worst Pilot's in the country. If you've been here, you know, if you haven't, DON'T GO! Don't ask why, don't ask other's why, don't try to find out online, don't even read anymore comments about this place.......JUST BLOCK THIS PLACE ON YOUR GPS!!!!
- MRManuel RiosFeb 20, 20265.0Under construction, but it is open and coming out great. Very clean, and restrooms smell fresh. @memerios1020
- FMFranklin McclellanJan 29, 20261.0This has got to be the worst truck stop. I have ever visited. I understand they are doing construction. However, that being said they probably would be better off by just tearing the building down and probably finding a new location. They do not know how to clean their parking lot.Their fuel aisles, I don't know if they understand how to drive a big truck, probably not but you know, when you open your truck door you would like to have more than 2 inches to be able to slide out of your truck to be able to pump the high dollar fuel that we are paying for that. Is making your company rich? I guess that being said that's how you became rich. You didn't spend no money on what you needed to and I guess you'd know that. Well, people in the trucking industry. They have to have fuel, right? So you assume they will stop at your store. All the time. Well if it wasn't company policy, I definitely would shop at love's travel plaza.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities are available at Pilot Travel Center in Shepherdsville, KY?
The center offers gasoline, diesel, DEF, high-speed pumps, Wi-Fi, overnight parking, showers, fresh foods, snacks, drinks, and coffee.
What are the operating hours of the Pilot Travel Center in Shepherdsville?
The Pilot Travel Center in Shepherdsville is open 24 hours every day, including holidays.
Are showers available for customers at this location?
Showers are available at some Pilot locations. You can check availability for each location using the store locator tool at https://locations.pilotflyingj.com/search.
What payment methods are accepted at the Pilot Travel Center in Shepherdsville?
They accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and cash.
Can anyone purchase a shower at this location?
Yes, anyone can purchase a shower at Pilot Travel Centers.
Is there overnight and reserved parking available at this location?
Yes, overnight and prime reserved parking spaces are available, but specific rules and availability are best confirmed by contacting the store directly.
What are some nearby places of interest around Pilot Travel Center in Shepherdsville?
Nearby places include Blue Rhino Propane Exchange, Western Union, Subway, CAT Scale, and Phantom Fireworks, which offer services like propane exchange, money transfers, food, truck weighing, and shopping.
How can customers use nearby dining options in Shepherdsville in conjunction with the Pilot Travel Center?
Customers can visit nearby restaurants such as Subway, Waffle House, Taco Bell, Papa Borromeo's, and Hunt Brothers Pizza for a variety of food choices before or after fueling or resting at the Pilot Travel Center.
Are there nearby lodging options for travelers near the Pilot Travel Center?
Yes. Hotels such as Econo Lodge Inn & Suites I-65, Quality Inn & Suites, Hampton by Hilton, and Baymont by Wyndham Louisville South I-65 are close by for travelers needing accommodation.
Does the Pilot Travel Center have mobile apps or rewards programs?
Yes, the Pilot MyRewards app supports features like parking reservations, gift card purchases, and career opportunities. More information can be found on their app store links.
Brand Certified Facts from Pilot Travel Center
This information is certified by Pilot Travel Center and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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