Ken Towery’s Tire & Auto Care

4.3
497 reviews

About

Tire Shop
Visit Ken Towery’s Tire & Auto Care for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Ken Towery’s Tire & Auto Care
132 Historical Trail, Shepherdsville, KY
40165, United States

Hours

Reviews

4.3
497 reviews
5 stars
355
4 stars
47
3 stars
23
2 stars
9
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Steve and Sean for their exceptional service.

Timeliness

Several reviews noted quick service, with many customers appreciating the fast turnaround on repairs and tire installations.

Honesty

Customers frequently mentioned the honesty of the staff, particularly in avoiding unnecessary upsells and providing fair pricing.

Quality of Work

Overall, the quality of repairs and installations received positive feedback, with many customers expressing satisfaction with the work done.

Management Issues

Some reviews indicated dissatisfaction with management and staff attitudes, suggesting inconsistency in service quality.
  • DM
    david magruder
    5 days ago
    4.0
    There was confusion getting the requested tires from the warehouse. We did get a better tire at a fair price. They put them on the wrong axle after my request, but I’ll live with it. I know the rear is recommended but when the customer makes a specific request they should do it and just make a note on the invoice. Thanks
  • RN
    Rebecca Nee
    5 days ago
    5.0
    Traveling to Nashville, got a flat and pulled right in to the shop and they had us in and out in 15 minutes. Great customer service!!
  • AB
    alisha battreal
    Nov 12, 2025
    5.0
    Just wanted to shout out Robert! I had an issue with my vehicle that I was going to pay a lot previously, and mind you this vehicle has caused me so much stress, but Robert helped me tremendously, getting me in before they closed and out the next morning!! He did not switch up on me either. A lot of garages you can’t trust these days and will charge you so much or do extra things without telling you, but Robert proved there are still good honest people in this world that truly want to help you out when times are tough! They have my business!
  • JB
    Jill Blight
    Nov 8, 2025
    5.0
    I was in Louisville for a weekend trip. Someone has lost bungee straps on the highway and I ran one over putting a hole in my tire. I live in Michigan and was 400 miles from home. At 3:00 on a Saturday, Ken Towery’s not only fit me in but had the repair done in less than an hour!! Amazing service, would HIGHLY recommend!!! Thanks guys, I appreciate you getting me back on the road to enjoy my visit in Kentucky!!!
  • JM
    Joseph & Lauren Metcalf
    Nov 6, 2025
    1.0
    Took three hours to put a new sensor on one of my wheels. Went somewhere else and the new sensor Ken Towery said they put on wasn’t there so Ken Towery Shepherdsville lied to me.

Frequently Asked Questions About Ken Towery’s Tire & Auto Care

What services does Ken Towery’s Tire & Auto Care offer?

Ken Towery’s Tire & Auto Care provides dealer-quality auto maintenance and repair services including inspections, installations, tire changes, roadside assistance, towing, and check engine services.

What tire brands are available at Ken Towery’s Tire & Auto Care?

We offer top-quality tire brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman for tire changes and replacements.