AutoZone Auto Parts

Reviews

• GG

  Glen Gibson

  Apr 8, 2026
  1.0
  Stopped in store at 8:30 pm. I was told part would need to be ordered and would take over 1 week. I went online, 845 and ordered part 1/3 the price of unavailable part and at 930 email told me the part was available at store. Whats up with that? Staff was very friendly, but apparently the inventory system sucks.
• HJ

  HUNTER JOLLY

  Apr 1, 2026
  5.0
  Corbyn, it is the best employee I think I've met at any autozone. He helped me great with this battery. And installing and even dealt with me rambling on I gotta say there's the finest young man i've seen at an autozone in a long time. I highly suggest him for manager because that man right there can get anything done.He put his mind to it, and he did it.
• TB

  Tammy Brewer

  Mar 22, 2026
  5.0
  Norman Grasch was amazing. He spent almost an hour figuring out what was going on with my vehicle. He also charged the battery so I could make it back g=home BRAVO! This is customer service!
• NG

  Noah goodman

  Mar 10, 2026
  5.0
  Top shelf customer service
• CF

  Chris Fackler

  Nov 12, 2025
  5.0
  Norman at AutoZone in Shephardsville is very knowledgeable and knows how to provide proof of what he is saying. I have a 3500 with two batteries and two alternators. I travel all over the map and been to many AutoZones. I have yet to find a AutoZone that has a worker that could test my charging system. Today I stopped at the AutoZone in Shepherdsville KY. and Norman not only was able to test it he also was able to parent out the reading on the whole system! I was amazed at the level of insight he was able to provide me. Norman should be teaching AutoZone employees how to provide the level of knowledge and service he showed me today. Norman has restored my faith in Autozone and I will be recommending Shepherdsville AutoZone to anybody who asks me. Norman AutoZone would be amazed to see how you explain and provide proof of exactly what I asked and actually gave me more answers then the speciality shop that charged me $640 3 years ago when I was needing the same thing done to my last 3500. Norman is by far the best AutoZone employee I have personally seen anywhere and in any state. Good Job Norman Thank You!

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