Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
181 reviews
5 stars
144
4 stars
10
3 stars2
2 stars
3
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendly, helpful, and professional service, often highlighting specific employees like Matt and Donald.
Efficiency
Numerous reviews noted quick turnaround times for services, with many customers expressing satisfaction with the speed of repairs and maintenance.
Trustworthiness
Customers frequently mentioned the honesty and reliability of the service, appreciating that they felt well-informed and not pressured into unnecessary services.
Pricing Concerns
Some reviews indicated that while the service quality was high, there were complaints about pricing being perceived as expensive compared to competitors.
Mixed Experiences
A few customers reported negative experiences, particularly regarding service delays and communication issues, suggesting inconsistency in service quality.
- JRJamie Wisley, Realtor3 days ago5.0Goodyear Tires in Shelbyville is my go-to place for anything tire related. The staff is always so nice, easy to talk to, and they never fail to make me laugh. They are experts when it comes to choosing the right tires, especially for my electric car. EVs need a specific type of tire because the battery adds so much weight. I also buy the tire warranty every time. As a realtor, I’m constantly driving through new construction and I end up with nails in my tires more often than I’d like to admit. The warranty has replaced my tires for free multiple times, which ends up saving a lot of money compared to buying a new tire outright. If you’re looking for knowledgeable staff, great service, and a place in Shelbyville, Kentucky that truly understands what your vehicle needs, Goodyear Tires is the best choice. Highly recommend.
- LWLee WilbornNov 4, 20251.0Told me something that was more expensive wrong with my wheel assembly. Took it for a second opinion and found out it was just loose lug nuts. Got them tightened and wheel is fine now. Do your homework before you get your car inspected here. Get a second opinion from someone else. It almost cost me $900 for something I didn't need.
- WBWanda BuckleyOct 15, 20255.0Our starter died at a gas pump on our cross country trip home. It is daunting being far from home and not having a clue who to trust to fix your vehicle. Goodyear in Shelbyville was recommended as close by and reliable. We called to ask if they could do the work needed. Donald and his team were ready when the tow truck arrived. While waiting for the part to arrive the oil was changed and they checked on a tow issue we had as well. The part arrived and was installed immediately. Being a Saturday, if the work hadn’t been finished we would have been stranded till Monday. We could not have had a better experience than with this team. They worked together to get us back on the road safely and efficiently. Thank you Donald for putting us at ease and thanks to your experienced team for getting us back on the road quickly. It is great to get trustworthy neighborhood service from a station far from home. Thank you!!
- AHAnthony HilbertSep 25, 20255.0After a bad experience at another tire provider, it was refreshing to come here. They did exactly what they said they would—on time and for the price quoted. Simple as that. The customer service was excellent, and the crew worked together seamlessly.
- KBKim BransonSep 25, 20255.0We were towed in after a tire blow on the highway while on vacation. They took care of us quick and were extremely honest and forthright. And they have us a great price on the replacement! Thanks guys!
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in Shelbyville offer?
Goodyear Auto Service provides full-service tire and automotive repairs, including tire sales, oil changes, and general auto maintenance.
Where is Goodyear Auto Service located?
It is located at 20 Mack Walters Road, Shelbyville, KY 40065-1738, US.
What are the typical business hours for Goodyear Auto Service?
They are open Monday through Saturday from 7:00 AM to 6:00 PM and closed on Sundays.
Is Goodyear Auto Service open on holidays?
They are closed on certain holidays such as January 1, April 20, and November 27. On some holidays like May 26 and July 4, they operate from 8:00 AM to 5:00 PM.
Does Goodyear Auto Service offer pickup and delivery services?
They offer in-store pickup services for automotive products and services.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Goodyear Auto Service have wheelchair accessible facilities?
Yes, they have wheelchair accessible entrance and restroom facilities.
Can I make an appointment online for service at Goodyear Auto Service?
Yes, appointments can be made online via their reservation page at https://www.goodyearautoservice.com/en-US/make-appointment.
What nearby gas stations can I find close to Goodyear Auto Service?
Nearby gas stations include Valero, Shell Gas Station, and BP, convenient for refueling before or after your vehicle service.
Are there dining options near Goodyear Auto Service?
Yes, Papa Murphy's Take 'N' Bake Pizza and Long John Silver's restaurants are nearby for a meal before or after your visit.
Which financial services are located near Goodyear Auto Service?
Nearby financial service providers include OneMain Financial, Jackson Hewitt Tax Service, Republic Bank, and Regency Finance Co., useful for managing automotive financing or personal finances.