Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Taylorsville Road in Shelbyville, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Shelbyville, KY or call us at (502) 647-3511.
Many customers praised the staff for their exceptional service, going above and beyond to assist with vehicle issues.
Knowledgeable Staff
Reviews frequently highlighted the employees' expertise and ability to provide helpful advice on car parts and repairs.
Positive Experiences
Overall, customers reported positive experiences, often mentioning the friendly atmosphere and quick service.
Mixed Experiences
Some reviews noted inconsistent service quality, with a few customers experiencing rudeness or lack of assistance from certain employees.
Product Availability
Customers appreciated the store's inventory, often finding the parts they needed in stock.
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Rheana Dunbar
5 days ago
5.0
I needed to get a new battery and they were very helpful in making sure that I had the correct one and Wesley changed it in less than 20min. They were great!
AA
AA
Nov 13, 2025
5.0
I had a very unlucky sequence of events occur with a vehicle both at home and then on the side of the road, it took numerous trips back and forth to get everything I needed to get back on the road. Chris and Rhonda were helpful, kind and patient with me. They weren’t going to be satisfied until I got exactly what I needed . Top notch customer service, highly recommended!
BB
B Brown
Nov 4, 2025
2.0
Stood in line for 20 minutes. None of us knew about the self checkout..the employees just kept helping others like it's not that hard to say hey I see that you are waiting , we do have a self checkout if you would like to use that instead of waiting
MS
Michael Smith
Oct 17, 2025
5.0
I love this AutoZone the people do amazing but one of my favorite moments was when a employee named Jessica stayed after she was gonna leave but stayed to make sure I was able to find a mechanic to fix my vehicle so I just wanna thank the auto-zone community for putting in time and dedication for there customers
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Rayann Bowling
Aug 3, 2025
5.0
This is the best auto zone I have been to! Courtney and Mike were exceptional at getting us the parts we needed to get up and running again. They are amazing I would give more stars if possible!