Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Taylorsville Road in Shelbyville, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Shelbyville, KY or call us at (502) 647-3511.
Many customers praised the staff for going above and beyond to assist them, often helping with installations and providing recommendations.
Knowledgeable Staff
Customers frequently noted the employees' expertise and ability to help find the right parts and solutions for their vehicle issues.
Mixed Experiences
While most reviews were positive, some customers reported negative experiences with specific employees, indicating inconsistency in service quality.
Efficiency
Several reviews highlighted the quick service and efficiency in getting customers back on the road, particularly with battery installations.
AW
Angela Workman
Jan 4, 2026
5.0
Without the hep from Mike & Courtney I would have been stranded!!!! They went out of their way to help me get my tire pumped up so I could make the drive home. I can’t say thank you enough!!! These two are awesome & I would recommend this AutoZone every single day because of them & their customer service. Thank you doesn’t do them justice!!!!
II
IAmBecky
Dec 21, 2025
5.0
If I could give this place 10 stars I would. My battery was completely depleted not even turning on the car. Mike and Ronda were kind enough to not only check out the battery but go through the extra miles to help me change out the battery for me! It was great as me and my friends were traveling I will forever be appreciative and thankful for them. Best place to go and so kind!! Thank you!! 🩷🩷🩷🩷🩷
KB
Kal Barrientos
Dec 21, 2025
5.0
Mike and Rhonda helped us so much!! We’re from Florida and our battery died on our trip. Rhonda checked our battery for us and Mike got a new one for us so we could get to our hotel safe!! This auto zone is literally the best ever!!! Best employees in the world and the nicest people ever!
KC
Kayla Cooper
Dec 7, 2025
5.0
While trying to take our family to see the Christmas lights in Louisville we unexpectedly had car troubles when trying to leave a nearby restaurant. We were just down the road from Autozone but too far to walk in the cold and in the dark. We called and explained our situation in hopes that someone could kindly come to our rescue as we had no works transportation to the store. Mike, without hesitation brought us a battery helped us with installing and told us if we weren’t able to get it fixed give him a call back. We ended up calling Mike back and he came out once again to try to help and brought us a key fob battery hoping that was the issue. Unfortunately still no fix. Lastly we tried another battery as our vehicle has two and he got us rolling back home! Not only did he make several runs back and forth to the store and where we were.. he did so with a smile on his face! Not to mention he even helped install the second battery after he had already clocked out for the day! Above and beyond are not great enough words for Mike and his customer service. Mike, you really restored our faith in humanity you have no idea how much we appreciate you and thank God for putting you in our path! Thank you so much!
RD
Rheana Dunbar
Nov 19, 2025
5.0
I needed to get a new battery and they were very helpful in making sure that I had the correct one and Wesley changed it in less than 20min. They were great!