Jiffy Lube

4.7
1367 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield Repair
Jiffy Lube offers fast, quality oil changes performed by trained technicians in SAINT MATTHEWS. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Jiffy Lube
4180 Westport Rd, Saint Matthews, KY
40207, United States

Hours

Reviews

4.7
1,367 reviews
5 stars
1,227
4 stars
49
3 stars
20
2 stars
8
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and helpful staff, highlighting their willingness to go above and beyond.

Efficiency

Many reviews noted the quick and efficient service, with customers appreciating the minimal wait times.

Transparency

Several customers mentioned the staff's honesty and transparency regarding services, with no pressure to upsell unnecessary repairs.

Mixed Pricing Feedback

While many found the prices reasonable, some customers expressed concerns about being overcharged for services.

Positive Experiences

Numerous reviews reflected positive experiences, with customers expressing satisfaction and a willingness to return.
  • FP
    Frank P
    3 days ago
    1.0
    Only filled 4 of my 8qts.... had to go back the next day...Mgr gave me a free change next time but not the point
  • LP
    Luka Papuashvili
    Nov 14, 2025
    5.0
    Absolutely outstanding experience at this Jiffy Lube locationI came in for a simple oil change, but after talking with the techs and going over my vehicle’s mileage (116k), we decided to take care of several major maintenance items coils, spark plugs, belt, tensioner, water pump, and a few other components. They explained everything clearly, walked me through the condition of each part, and never pressured me. Just honest, professional recommendations Even though it was a long list of work and I had been awake all night from a work trip, the team here treated me with patience and respect the entire time. They kept me updated throughout the day, explained the pricing upfront, and delivered high-quality work for a very fair price. You can really tell they take pride in what they do My boxtruck now drives smoother and quieter than it has in years. I genuinely feel safer on the road because of the service I received here. Big thank you to the entire crew knowledgeable, friendly, and extremely professional I highly recommend this Jiffy Lube to anyone who wants trustworthy mechanics and great customer service. Five stars without hesitation. ⭐⭐⭐⭐⭐
  • BD
    Becky Dell
    Nov 13, 2025
    5.0
    I was due an oil change in about 1000 miles, when one of my headlights went out. I considered my options and decided I’d go ahead and get my oil changed a little early and get that headlight bulb replaced at the same time. I’m so glad I did. The guys who serviced my car were so nice and so professional! I just sat in my car and checked emails and worked on a crossword puzzle. Nice AND competent is hard to find these days!
  • KK
    Kathleen Kirkpatrick
    Nov 11, 2025
    5.0
    Relatively short wait time for how busy they were. The technicians were informative, and very helpful. Even going above and beyond to make sure I could stay within budget and still get needed add ons. The service was thorough and from what I could see the shop is a well oiled machine (pun intended). 10/10 will recommend.
  • KF
    Katie Flood
    Nov 2, 2025
    5.0
    I was at the emergency room visiting my Grandma when I locked my keys in my car. Panicking not knowing what to do when a stranger offered help. Turns out his name is Izaiah and he works at jiffy lube up the street. He first offered to use an airbag to pump the window open. When that didn’t work he drove to retrieve a tool to unlock the car door. It’s nice to know there are still kind people in the world willing to help you , I will be visiting jiffy lube on Westport road for all my car needs , thank you again Izaiah and congrats again on the newborn !

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service.