Jiffy Lube

4.7
1424 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in SAINT MATTHEWS. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Jiffy Lube
4180 Westport Rd, Saint Matthews, KY
40207, United States

Hours

Reviews

4.7
1,424 reviews
5 stars
1,281
4 stars
50
3 stars
20
2 stars
8
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their friendly, helpful, and professional service.

Efficiency

Many reviews highlighted the quick service and minimal wait times, with customers appreciating being in and out promptly.

Trustworthiness

Several customers expressed confidence in the honesty and thoroughness of the service, although there were a few concerns about upselling.

Mixed Experiences

While most feedback was positive, there were isolated incidents of dissatisfaction regarding pricing and service quality.
  • HM
    Horma Med
    2 days ago
    5.0
    Thank you, they are kind people. I am very grateful to them; they are doing a wonderful job. I thank them very much for their hospitality. They are good young men, and I would especially like to mention Andrew.❤️💪🏻
  • WR
    William Rudy
    Jan 4, 2026
    5.0
    Saved with Groupon on full service oil change and got terrific service, fixing a difficult rear turn signal bulb on my VW and included free wiper blades. Very pleased as all bases were touched!
  • WK
    Whitney Kays
    Dec 28, 2025
    1.0
    I went in for a basic oil change. Just as they were getting ready to start, I was told my oil cooler was leaking. The manager (I assume) said he could not complete the oil change and showed me his wet black gloves and said the bottom of my car was covered in oil. He quoted me $1,100 to fix it. I didn’t have that so I went home and parked it. After getting a second opinion I found out my oil cooler is working just fine. The wet under the car was because I had a leak in my washer fluid reservoir. So when one of the technicians added washer fluid, it leaked out the bottom. They were ready to charge me for something that wasn’t needed. I won’t be back.
  • MB
    Matt Bohannon
    Dec 26, 2025
    5.0
    Jackson and the Jiffy Lune team did an amazing job and helped me out in a pinch. My tire had a nail and they were able to fix it the day after Christmas and get me back on the road. Thank you! 5 stars
  • KD
    Ken Dunford
    Dec 20, 2025
    5.0
    I'm traveling across country by car. My brakes pretty much went out. Meineke told me it was my abs modulator whi h would cost 1500 minimum. Jiffy Lube found the actual problem was my master cylinder had fallen apart and no brake fluid was getting to the brakes. I also had a bad front caliper that had air and couldn't be bled because it was rusted solid. Because I was traveling they helped me out as much as they could with the cost. I now have great brakes again and for half of what meineke wanted to charge me. If all Jiffy Lubes are as great as this one was I'll never go to meineke again

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service.