Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
172 reviews
5 stars
122
4 stars
22
3 stars
4
2 stars
3
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist, especially during emergencies.
Service Quality
While most reviews highlighted good service, some customers reported issues with misdiagnoses and unsatisfactory repairs, leading to frustration.
Pricing Concerns
Several reviews mentioned that the pricing for services was perceived as high, with some customers feeling they were overcharged for repairs.
Efficiency
Customers appreciated the quick service and timely completion of repairs, especially in urgent situations.
Communication
Many reviews noted good communication from staff regarding vehicle issues and pricing, although there were instances of miscommunication.
- CScherish scottNov 12, 20255.0Alright, I hit a daggon shredded semi tire the size of a Florida gator and got a solid hour away before my coolant went spraying all over the motor. The alternator was knocked around and hose was spraying like sprinkler while the car puttered along I64. I was traveling down to Gatlinburg and barely got my car to the shop in time for closing. Luckily they took the keys on Wednesday and welcomed me back on Monday after my weekend getaway in the mountains. They were straight shooters; called and told me what the fuss was about and even fixed some things for free since I was spending a kidney’s worth of work at their shop. Needless to say, drove the hussy back home, two hours away, without any further issues. Thank you to the fellas at the Goodyear in Richmond for their work. I suppose if anything goes to heck in the following months I’ll be back to report. There’s a two year warranty on the work they did so hopefully I don’t have to come back around. Peace and blessings folks!! TLDR: road alligator ate up my alternator on my sedan and the Goodyear boys fixed it and got me home safe.
- HMHeather MOct 29, 20255.0I’m from out of town and was trying to find an air pump at the gas stations and they were all out of order or didn’t have one. Went to this location and they were quick to saying yes to putting air in our tires. Thank you for your kindness!
- ZGZooby GatanelliOct 8, 20255.0They've been my go to for 4 years now. Always get what's needed done! The staff are funny and great to chat with and knowledgeable as well.
- AAAnthony AlleruzzoAug 30, 20255.0These guys are really good. Very professional. Jackie has been there for years and runs a top notch operation.
- SSs smithJul 23, 20255.0Fast and courteous service.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service offers full-service tire and automotive repair, including oil changes and mechanic services.
Where is Goodyear Auto Service located?
It is located at 515 Eastern Bypass, Richmond, KY 40475-2327, USA.
What are the regular business hours of Goodyear Auto Service?
The center is open Monday through Saturday from 7:00 AM to 6:00 PM and closed on Sundays.
Is Goodyear Auto Service open on public holidays?
On certain holidays like New Year's Day, April 20, and Thanksgiving Day, the store is closed. On others like Memorial Day and July 4, it operates from 8:00 AM to 5:00 PM.
Does Goodyear Auto Service provide in-store pickup for services or products?
Yes, Goodyear Auto Service offers in-store pickup as a pickup and delivery service.
What payment methods can customers use at Goodyear Auto Service?
Customers can pay using American Express, Cash, Check, Discover, MasterCard, or Visa.
Is the Goodyear Auto Service location wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and restroom to accommodate customers with disabilities.
Are there any nearby restaurants where I can eat before or after my visit to Goodyear Auto Service?
Yes, nearby options include Brady's Sushi and Hibachi for Asian cuisine, Rally's for fast food burgers, Taco Bell for Mexican fast food, Mi Pueblo II for Latin American dishes, and A&W Restaurant for burgers and fast food.
What nearby places can assist with banking or financial services around Goodyear Auto Service?
Nearby financial services include PNC Bank and ATMs like CoinFlip Bitcoin ATM and CoinFlip Bitcoin ATM at Vape & Tobacco Stop for convenient transactions.
Are there any nearby fitness or recreational facilities near Goodyear Auto Service?
Yes, Anytime Fitness gym and The Mad Axe sports and recreation venue are nearby, offering fitness and amusement options to visitors.