Goodyear Auto Service

4.3
172 reviews

About

Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Goodyear Auto Service
515 Eastern Bypass, Richmond, KY
40475-2327, United States

Hours

Reviews

4.3
172 reviews
5 stars
122
4 stars
22
3 stars
4
2 stars
3
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist, especially during emergencies.

Service Quality

While most reviews highlighted good service, some customers reported issues with misdiagnoses and unsatisfactory repairs, leading to frustration.

Pricing Concerns

Several reviews mentioned that the pricing for services was perceived as high, with some customers feeling they were overcharged for repairs.

Efficiency

Customers appreciated the quick service and timely completion of repairs, especially in urgent situations.

Communication

Many reviews noted good communication from staff regarding vehicle issues and pricing, although there were instances of miscommunication.
  • CS
    cherish scott
    Nov 12, 2025
    5.0
    Alright, I hit a daggon shredded semi tire the size of a Florida gator and got a solid hour away before my coolant went spraying all over the motor. The alternator was knocked around and hose was spraying like sprinkler while the car puttered along I64. I was traveling down to Gatlinburg and barely got my car to the shop in time for closing. Luckily they took the keys on Wednesday and welcomed me back on Monday after my weekend getaway in the mountains. They were straight shooters; called and told me what the fuss was about and even fixed some things for free since I was spending a kidney’s worth of work at their shop. Needless to say, drove the hussy back home, two hours away, without any further issues. Thank you to the fellas at the Goodyear in Richmond for their work. I suppose if anything goes to heck in the following months I’ll be back to report. There’s a two year warranty on the work they did so hopefully I don’t have to come back around. Peace and blessings folks!! TLDR: road alligator ate up my alternator on my sedan and the Goodyear boys fixed it and got me home safe.
  • HM
    Heather M
    Oct 29, 2025
    5.0
    I’m from out of town and was trying to find an air pump at the gas stations and they were all out of order or didn’t have one. Went to this location and they were quick to saying yes to putting air in our tires. Thank you for your kindness!
  • ZG
    Zooby Gatanelli
    Oct 8, 2025
    5.0
    They've been my go to for 4 years now. Always get what's needed done! The staff are funny and great to chat with and knowledgeable as well.
  • AA
    Anthony Alleruzzo
    Aug 30, 2025
    5.0
    These guys are really good. Very professional. Jackie has been there for years and runs a top notch operation.
  • SS
    s smith
    Jul 23, 2025
    5.0
    Fast and courteous service.

Frequently Asked Questions About Goodyear Auto Service

What services does Goodyear Auto Service offer?

Goodyear Auto Service offers full-service tire and automotive repair, including oil changes and mechanic services.

Where is Goodyear Auto Service located?

It is located at 515 Eastern Bypass, Richmond, KY 40475-2327, USA.