AutoZone Auto Parts

4.3
625 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Big Hill Ave in Richmond, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Richmond, KY or call us at (859) 624-5922.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
501 Big Hill Ave, Richmond, KY
40475, United States

Hours

Reviews

4.3
625 reviews
5 stars
385
4 stars
136
3 stars
50
2 stars
19
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Product Availability

Several reviews mentioned issues with product availability, including instances where parts were not in stock despite prior confirmation.

Store Environment

The store was generally described as clean and well-stocked, contributing to a positive shopping experience.

Staff Knowledge

Customers appreciated the knowledgeable staff who provided valuable assistance and advice regarding auto parts.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences with rude staff or inadequate service.
  • MW
    Makenzie Wiles
    Dec 14, 2025
    5.0
    Landon was great! Fixed my stressful situation & with the best deal within minutes. Easy to talk to & I’m just super appreciative!!
  • AM
    Angel Mendez
    Nov 5, 2025
    5.0
    Awesome
  • GH
    Gwen Hall
    Nov 2, 2025
    5.0
    My daughter always wants to go with me.Yes! To a parts store! She always looks for Kevin to get a sucker or One day we went in and they had donuts and he gave her a donut. 😊 She is very limited to sugar at home and she knows it's hard to say No when we go in Auto Zone! šŸ˜‚ If Kevin is a grandfather I can only imagine! 🤣 Kevin keep up the good work spoiling my kiddo! šŸ˜‰šŸ˜
  • JA
    Jimmy Allen
    Oct 7, 2025
    1.0
    Went in for a rotor screw for a 2019 vehicle and they said they didn't have one but with these newer models all I'd have to do is bring in the old screw so they could match it up with something. What is this world coming to? Rotor screws have special threads lady.
  • AF
    A LaCount Frank
    Oct 4, 2025
    5.0
    The best service. Best prices. They will Run any engine code (light) free and print you a report

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Richmond, KY?

AutoZone in Richmond, KY is open Monday through Saturday from 7:00 AM to 10:00 PM, and Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same day delivery?

Yes, AutoZone offers both in-store pickup and same day delivery services at their Richmond location.