Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Big Hill Ave in Richmond, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Richmond, KY or call us at (859) 624-5922.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
621 reviews
5 stars
381
4 stars
136
3 stars
50
2 stars
19
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.
Product Availability
Several reviews mentioned issues with parts being out of stock or not available, leading to frustration for some customers.
Efficiency
Customers appreciated the quick service and ability to get in and out of the store efficiently, although some noted long wait times during busy periods.
Knowledgeable Staff
The staff was frequently described as knowledgeable and skilled, providing valuable assistance in diagnosing car issues.
Mixed Experiences
While many had positive experiences, there were also reports of rude or unhelpful staff, indicating inconsistency in service quality.
- AMAngel MendezNov 5, 20255.0Awesome
- GHGwen HallNov 2, 20255.0My daughter always wants to go with me.Yes! To a parts store! She always looks for Kevin to get a sucker or One day we went in and they had donuts and he gave her a donut. 😊 She is very limited to sugar at home and she knows it's hard to say No when we go in Auto Zone! 😂 If Kevin is a grandfather I can only imagine! 🤣 Kevin keep up the good work spoiling my kiddo! 😉😁
- JAJimmy AllenOct 7, 20251.0Went in for a rotor screw for a 2019 vehicle and they said they didn't have one but with these newer models all I'd have to do is bring in the old screw so they could match it up with something. What is this world coming to? Rotor screws have special threads lady.
- ACArthur CrethOct 6, 20254.0A battery
- AFA LaCount FrankOct 4, 20255.0The best service. Best prices. They will Run any engine code (light) free and print you a report
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Richmond, KY?
AutoZone in Richmond, KY is open Monday through Saturday from 7:00 AM to 10:00 PM, and Sunday from 8:00 AM to 9:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same day delivery?
Yes, AutoZone offers both in-store pickup and same day delivery services at their Richmond location.
What types of products can I find at the AutoZone on Big Hill Ave?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone on Big Hill Ave.
Which brands are available at AutoZone in Richmond?
AutoZone stocks brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located in Richmond?
The store is located at 501 Big Hill Ave, Richmond, KY 40475, USA.
How can I contact AutoZone Auto Parts in Richmond?
You can call them at (859) 624-5922 or send an email to customer.service@autozone.com.
Are there any other auto parts stores near the AutoZone on Big Hill Ave?
Yes, nearby auto parts options include O'Reilly Auto Parts, Advance Auto Parts, and another AutoZone location.
What nearby places can I visit around AutoZone in Richmond?
Nearby places to visit include Eastern Kentucky University, Purdy's Coffee Co., and Rockin' Robyn's Clothing Boutique for shopping or dining before or after your AutoZone visit.
Can I find a coffee shop near AutoZone on Big Hill Ave for a quick break?
Yes, Purdy's Coffee Co. is a nearby coffee shop where you can enjoy a break before or after shopping at AutoZone.
Does AutoZone have an online presence where I can shop or find more information?
Yes, you can visit their website at https://www.autozone.com/locations/ky/richmond/501-big-hill-ave.html or their Facebook page AutoZoneRichmondKY for more details.