Dargavell's Towing & Recovery

Reviews

• CS

  Cencere Scott

  Nov 13, 2025
  1.0
  They sold my car with ZERO notice. The manger Sean sold my car and never provided me with the tracking number for the certified mail that he said was sent shortly after it was impounded. I NEVER signed for any certified mail during the time or had anything in my mail box about it. I even called trying to see how much it was and if we could make some type of deal that was agreed upon but I needed to fully secure the funds. I never got the opportunity to come back and fulfill it because Sean sold my car and never even tried to reach out to me, we both have each other phone number he never contacted me. I will be taking legal action against you all for the fraudulent sale of my vehicle.
• JM

  Jenna Mercury

  Aug 31, 2025
  1.0
  Extremely RUDE woman answering the phone will certainly hurt your bussiness. i attempted to get a "in town flat rate quote" and explained that i did not want to waste her time or mine giving extra details like addresses car make and model - without first knowing what the flat rate was. I had called many other services this morning and wasted a lot of time giving that info only for them to explain they have a "flat rate in town" and then hourly is factored in. understandably approximated flat rate amounts are always to be expected to fluctuate depending on other details such as time spent or issues while towing. After this ill-mannered woman verbally confirmed that they also use a standard "flat rate in town" , " county rate " and have an hourly amount that they factor in, ect ect , she then refused to give me a simple $ number for the "in town flat rate" for a tow which would have taken less than a hour to knock out. 3.1 miles is a 9 minute drive one way it takes 15-20 and some times less to load a car on the truck... I explained that I was simply getting quotes if she could just give me the number I would call back after discussing it with my family. She became annoyed and hung up the phone. Why is this such a issue to spit out a dollar amount required for this job? Make it make sense. Why be so rude and difficult to a person who was trying to save you and them selves time and brain energy? Food for thought.... Now I've used my time and brain energy to ensure that the rest of Lexington and surrounding counties know exactly who they're dealing with and what to expect when they call this establishment for services. Best of luck.
• HS

  Heather Badger Squillaragon

  Mar 29, 2025
  5.0
  John was our driver and he was friendly and helpful and understanding of the anxiety that comes w getting a car towed. Dispatch was efficient and friendly as well. Prices were exceptionally reasonable.
• JP

  James Petross

  Sep 17, 2024
  5.0
  Super helpful drivers. Car broke down on 75, they arrived way quicker than I expected. Tow truck was clean and comfortable, will definitely call them if I have any more problems.

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