Pilot Travel Center

3.0
185 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Pendleton, KY! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
205 Pendleton Rd, Pendleton, KY
40055, United States

Hours

Reviews

3.0
185 reviews
5 stars
67
4 stars
22
3 stars
15
2 stars
13
1 star
68

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the facility, including bathrooms and showers, although some reported issues with specific showers being dirty.

Customer Service

Feedback on customer service was mixed; while some staff were described as friendly and helpful, others were reported as rude and unprofessional.

Shower Availability

Several customers expressed frustration with the availability of showers, often citing long wait times or unavailability.

Parking Issues

Parking was frequently mentioned as problematic, with complaints about the layout and drivers blocking fuel islands.

Facility Maintenance

Customers noted the need for maintenance in areas such as the parking lot and some equipment, including broken kiosks and uneven pavement.
  • DM
    David Mclean
    Oct 25, 2025
    4.0
    Tons of. Parking,clean showers
  • MZ
    Marin Zlati
    Oct 21, 2025
    1.0
    Bad service. Shower 4 was unbelievably dirty Waited in line for 20 min to pay for coffee.
  • MB
    Matt Ball
    Oct 12, 2025
    3.0
    Fix your washers n dryers.
  • NK
    Nurseit Kalbaev
    Oct 12, 2025
    5.0
    🗓️ Date & Time: 12 Oct 2025, 11:20 AM 🅿️ Parking: ⭐ 4 — about 100 spots, plenty available at 11:20 AM, easy to park. 🛣️ Pavement: ⭐ 3 — main truck lot is okay, but the driveway to the fuel station (behind Boss Truck Shop) has a wavy surface with several bumps and potholes that need attention. ⛽ Fuel Pumps: ⭐ 5 — 7 pumps, diesel $3.89 / DEF $4.39, new touchscreen setup, clean area, modern and convenient. 🏪 Facility: ⭐ 5 — very clean, upgraded to the latest Pilot standard. Coffee was great as always, and the new creamer machines taste really good. Nice touch replacing plastic straws with wooden ones. 🚿 Showers: ⭐ 5 — total 5 showers, 2 available, no wait time. Used shower #3 — spotless, high water pressure, everything worked fine except the hot/cold knob which could use minor tightening. ⸻ ⚠️ Notes for Pilot Management • Driveway condition: wavy and uneven surface with some potholes leading to the fueling area behind Boss Truck Shop — should be resurfaced or leveled. • Shower maintenance: shower #3’s temperature knob doesn’t adjust smoothly — minor repair recommended. • Positive highlights: very clean facility, strong water pressure, upgraded pumps, great coffee setup, and friendly environment. Staff are doing an excellent job keeping the place in top shape. ⸻ ⭐ Overall: 4.5 / 5 Great stop overall — clean, modern, and comfortable. Only small improvements needed on the driveway surface near fueling and a minor shower knob fix.
  • IJ
    I'm Joe
    Oct 9, 2025
    5.0
    This place is great, lots of gas side dispensers and clean facility. Big bathrooms and they too were super clean. Several hi flow pumps out back. I noticed there's another Pilot on the other side of the freeway. What's all that about? Anyway, this place has very nice folks inside running the place. Nice gas station

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.