Pilot Travel Center

3.9
2377 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Pendleton, KY! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
489 Pendleton Road, Pendleton, KY
40055, United States

Hours

Reviews

3.9
2,377 reviews
5 stars
1,036
4 stars
655
3 stars
362
2 stars
111
1 star
213

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported dirty bathrooms and showers, with some stating that cleanliness was a recurring issue.

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with several customers expressing dissatisfaction with the service they received.

Parking Issues

Customers frequently complained about parking problems, including lack of enforcement for reserved spots and tight parking conditions.

Food Quality

While some customers enjoyed the food options available, others reported inconsistent quality and service at food outlets.

Shower Availability

A significant number of reviews mentioned the unavailability of showers, often due to staff shortages or cleanliness issues.
  • HP
    Herb De la Porte
    5 days ago
    5.0
    Clean and friendly
  • LB
    Lorna Boynton
    Nov 3, 2025
    3.0
    People are nice enough but they don't want to make people move their semi trucks out of the driveway when people are trying to leave. Don't let them double park in the driveway blocking the exit when people are leaving at 0600.
  • TG
    Tommy G
    Nov 1, 2025
    4.0
    Nice store but slowest gas pump I’ve ever used in my life.
  • AZ
    Abdullah Özmen
    Oct 27, 2025
    1.0
    Need to get some more employees waiting for one sandwich 20 minutes even just 2 people in front of me
  • MB
    Matt Ball
    Oct 12, 2025
    3.0
    Nice pilot but got one working washer and 5 dryers. Also waited for showers for 2hrs while no one did anything to clean them.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.