Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Pendleton, KY!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
2,381 reviews
5 stars
1,038
4 stars
655
3 stars
362
2 stars
111
1 star
215
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers reported dirty bathrooms and showers, with some stating that cleanliness was a recurring issue.
Customer Service
Feedback highlighted inconsistent and often rude customer service, with several customers expressing dissatisfaction with staff behavior.
Parking Issues
Numerous reviews mentioned problems with parking, including lack of enforcement for reserved spots and tight parking conditions.
Food Quality
While some customers enjoyed the food options available, others found the service slow and the food quality inconsistent.
Facility Maintenance
Several reviews pointed out that the facility, including fuel pumps and showers, was in need of repairs and maintenance.
- MMMichael McKee1 day ago5.0I usually get my showers at TA or Petro because they are cleaner & they have much more room. I was out of time and had to take my DOT break at this location. I was pleasantly surprised by the difference in the condition of this store. The girl that at the counter, Taya was very professional, she knew the store inventory, her appearance was outstanding, she spoke well I understood and heard every word she said the first time. I didn't have to keep asking her to repeat herself. There was a piece of linen missing in my shower, she went to the linen room and gave me what I needed. The shower was the cleanest Pilot / Flying J that I had used in my 11 years out on the road. I truly believe that Taya most likely is behind keeping this location in good clean working order. She is credit to the hard working people at these truck stops. I only hope there is more like her. Sincerely, Mike McKee
- CFClaire FraserJan 2, 20261.0Ashleigh was absolutely horrible and rude! Worst customer service I’ve never had!
- IMIsaiah MinnisDec 17, 20251.0Some idiot is deep cleaning the diesel pumps at 10 am and traffic is backed out to the street
- HPHerb De la PorteNov 18, 20255.0Clean and friendly
- LBLorna BoyntonNov 3, 20253.0People are nice enough but they don't want to make people move their semi trucks out of the driveway when people are trying to leave. Don't let them double park in the driveway blocking the exit when people are leaving at 0600.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services does Pilot Travel Center in Pendleton, KY offer to travelers?
Pilot Travel Center provides gas, diesel, DEF, high-speed pumps, Wi-Fi, overnight parking, showers, fresh foods, snacks, drinks, and coffee.
Are showers available for customers at this location?
Showers are available, and anyone can purchase a shower. Prices vary by location.
What are the operating hours of Pilot Travel Center in Pendleton, KY?
The center is open 24 hours a day, seven days a week, including holidays with regular hours.
What types of fuel can I purchase at this Pilot Travel Center?
This location offers gasoline, diesel, and DEF fuels with high-speed pumps.
What payment methods does Pilot Travel Center accept?
They accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, cash, and contactless payments.
Does the location have facilities for professional truck drivers like CAT scales or prime parking?
Yes, the location offers CAT scales, diesel lanes, prime parking spaces, truck parking spaces, and more amenities.
Is there a way to reserve parking or showers at this Pilot Travel Center?
Yes, you can reserve parking or showers through the Pilot app or online at their website.
What nearby food options are available around Pilot Travel Center?
Nearby food options include Cinnabon, McDonald's, Subway, and Dunkin', great for grabbing a meal before or after your visit.
Are there other gas stations near Pilot Travel Center where I can fuel?
Nearby gas stations include Valero, Cowboys Food Store (#102), and additional Pilot Travel Centers, providing multiple fueling choices.
What nearby automotive services are available if I need truck repair or towing?
Nearby services include Southern Tire Mart at Pilot, Speedco Truck Lube and Tires, Affordable Towing & Recovery Inc., and Boss Truck Shop for repairs and roadside assistance.