Pilot Travel Center

4.0
1800 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Paducah, KY! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
5353 Cairo Rd, Paducah, KY
42001, United States

Hours

Reviews

4.0
1,800 reviews
5 stars
828
4 stars
477
3 stars
246
2 stars
91
1 star
158

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and helpful, with specific mentions of employees going above and beyond to assist.

Cleanliness

Several reviews highlighted the cleanliness of the bathrooms and showers, with some stating they were among the cleanest experienced.

Service Issues

Numerous complaints were made regarding poor service, including rude staff interactions and issues with the availability of showers and food.

Parking Challenges

Customers expressed frustration with the limited parking availability and issues with reserved parking not being honored.

Food Options

Feedback indicated dissatisfaction with food availability and quality, particularly at the Subway location within the travel center.
  • JT
    Jay T
    5 days ago
    1.0
    TRUCKERS, DON’T WASTE YOUR TIME STOPPING OVER HERE. Today is 01/07/2026 and all the showers are closed for no reason. I’ve been waiting for 2 hrs thinking that someone is just taking their time. Apparently, the day shift just decided to block the entrance with their cleaning cart. If you’re planning to stop overnight it is $22 for the reserved parking. I’ll avoid this place no matter what.
  • JJ
    jaysinlee83
    6 days ago
    1.0
    not good dont buy coffee here. second day in a row whole therm full an could not drink it. no coffee when came in then they made some an lady in pink put 3 bags in it for regular pilot coffee. what does it take to have a decent day anymore? do it your self is the only way it will be done right! buying a coffee pot to put in my truck tired of this shit!
  • BH
    Brenson Harmon
    Dec 11, 2025
    5.0
    Awesome truck stop great friendly staff clean showers , when I locked myself out of my truck by accident one of there staff Mike helped me with getting into my truck without calling someone out saved me time and money thank you so much by the way for that 🙏
  • J1
    J. Maxwell 13
    Dec 7, 2025
    5.0
    Stopped in to get my birthday dinner.I had a free piece of pizza and a drink and the pizza was fresh and hot. The reason why it was free because they offered me this for my birthday month.
  • DS
    Daniel Simonson
    Oct 11, 2025
    2.0
    Sorry are down cause there's no maintenance person to clean them so sad for the people that are looking forward to that shower to be told nope cause we dont have anyone to clean them.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.