Many customers praised the friendly and helpful staff, particularly highlighting individuals like Lonnie and James for their exceptional service.
Efficiency
Several reviews noted quick service and timely repairs, with many customers expressing satisfaction with the speed of service.
Pricing Concerns
Some customers reported issues with unexpected charges and perceived overpricing, leading to dissatisfaction with the cost of services.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor service, including mistakes in repairs and lack of communication.
CO
Chris Olsen
Dec 7, 2025
5.0
Had a Budget rental car with a slow leak in one tire. Called Raben in Paducah and immediately got an appointment. Went to Raben, they found a nail, patched the hole, and had me out of there in 35 minutes. When I went to pay, their very courteous and efficient front desk person told me that since Budget and Avis are merged now, and since Raben has a relationship with Avis, Raben had already contacted Avis and cleared approval for the patch service. Avis picked up the cost. Cost me nothing. Can’t do better than that. Thanks, Raben!
JN
Jim Noble
Dec 6, 2025
1.0
Advertises transmission fluid and filter chages but does not. Very disappointed. False advertisement .
JL
Justin Ross (LuminalZero)
Dec 4, 2025
1.0
I'd give zero stars if I could. I was traveling through town and my brakes died on me. This place had a good rating so I went here, big mistake. I had to pay through the nose to get my brakes "fixed". They didn't even bleed them right, so I had to have the work redone at another shop. Not to mention, I had to wait about 8 hours for the work to be done in their waiting area. Plus, there were mice running around. Avoid this place at all costs.
GA
GTAR-CompCams AFR
Oct 24, 2025
5.0
Great experience! Lonnie was very helpful and friendly. They got my car in and out quickly.
OB
Otis Blanchard
Aug 31, 2025
5.0
Great group of people. I hate to have an automotive emergency when traveling. I knew my tires were getting old with about 65k miles and seven years. Set me up with four new shoes for my car in short order, and I was able to get myself home after a hard week. They were even good enough to recommend a great breakfast place while I waited. I know I was much easier to work with after my morning coffee and a few fried eggs. I had driven all around Metropolis and Paducah, and they turned my day around. I would recommend y'all head a little further away from I-24 and work with the best garage in the area.
Frequently Asked Questions About Goodyear Auto Service
What are the operating hours of Goodyear Auto Service?
Goodyear Auto Service is open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturday from 8:00 AM to 5:00 PM. It is closed on Sundays.
On which holidays is Goodyear Auto Service closed or have reduced hours?
The service center is closed on January 1, April 20, and November 27, 2025. On May 26, July 4, September 1, December 24, and December 31, 2025, it operates from 8:00 AM to 5:00 PM.
What types of services does Goodyear Auto Service offer?
They offer auto services including tire mounting and repair, oil changes, brake services, shocks and struts, battery replacement, windshield wipers, preventive maintenance, heavy duty truck mechanical services, tire sales, 24-hour emergency onsite roadside services, tire balancing, and alignment.
Which tire brands are available at Goodyear Auto Service?
They offer a variety of tire brands including Goodyear, Kelly Tire, Dunlop Tire, Kenda Tire, Yokohama Tire, Alliance Tire, General Tire, Cooper Tire, and Continental Tire.
Where is Goodyear Auto Service located?
It is located at 929 Kentucky Ave, Paducah, KY 42001, United States.
How can customers contact Goodyear Auto Service?
Customers can reach them by phone at +1 270-443-9316 or email at customerservice@rabentire.com.
What payment methods does Goodyear Auto Service accept?
They accept American Express, cash, checks, Diners Club, Discover, invoice payments, Mastercard, Travelers Checks, and Visa.
Can customers book service appointments online with Goodyear Auto Service?
Yes, appointments can be scheduled online through their website at https://www.rabentire.com/schedule-service/.
Are there any nearby restaurants where customers can eat before or after visiting Goodyear Auto Service?
Yes, nearby options include Michael's New York Style Pizza, Burrito After Dark, and The Old Dusty Dog, offering pizza, American cuisine, and bar and grill fare respectively.
What nearby automotive and tire repair services can customers find around Goodyear Auto Service?
Nearby automotive service providers include Raben Tire Co LLC, Raben Tire & Auto Service, Randy's Body Shop, and The Dent-ist Paintless Dent Repair, which offer tire repairs, automotive repairs, and body shop services.
Are there nearby health and legal services close to Goodyear Auto Service?
Yes, customers can find the McCracken County Health Dept, Purchase District Health Department, Rodger W Lofton Attorney at Law, and Edwards and Kautz law firm nearby for medical and legal needs.