Many customers praised the friendly and helpful staff, particularly highlighting individuals like Lonnie and James for their exceptional service.
Efficiency
Customers frequently noted quick service and timely repairs, often mentioning that they were in and out in a short amount of time.
Pricing Concerns
Some reviews expressed dissatisfaction with unexpected charges and perceived overpricing, contrasting with others who found the prices fair and reasonable.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor service, including issues with repairs and customer interactions.
Trustworthiness
Several customers appreciated the honesty of the mechanics, who provided genuine recommendations without pushing unnecessary services.
GA
GTAR-CompCams AFR
Oct 24, 2025
5.0
Great experience! Lonnie was very helpful and friendly. They got my car in and out quickly.
OB
Otis Blanchard
Aug 31, 2025
5.0
Great group of people. I hate to have an automotive emergency when traveling. I knew my tires were getting old with about 65k miles and seven years. Set me up with four new shoes for my car in short order, and I was able to get myself home after a hard week. They were even good enough to recommend a great breakfast place while I waited. I know I was much easier to work with after my morning coffee and a few fried eggs. I had driven all around Metropolis and Paducah, and they turned my day around. I would recommend y'all head a little further away from I-24 and work with the best garage in the area.
KM
Kyla Mercer
Jul 8, 2025
5.0
A Grateful Thank You to Lonnie
We want to take a moment to express our deepest thanks for a situation that could have been a nightmare, but turned into a blessing. While my son was traveling from Colorado to Florida, he blew a tire in the middle of nowhere. I was up in the mountains of Colorado and felt completely helpless until Lonnie stepped in.
From the very first moment, Lonnie put us at ease. He didn’t just treat it like another call; he went above and beyond. He took the extra time to search for a replacement wheel, even though we weren’t sure if we’d need it. His calm voice gave us hope and the assurance that everything was going to be okay.
Lonnie never once put us on hold. He answered every call, every question, and handled everything with patience, professionalism, and genuine kindness. The tire was fixed quickly, the cost was far better than expected, and Lonnie’s expertise in the tire industry was clear from start to finish.
Thanks to Lonnie, my son was able to get safely back on the road and rest before continuing his long journey to Florida. You truly were a blessing to our family in a stressful moment.
Thank you, Lonnie. God bless you. We will never forget your kindness.
NC
Nicholas Curlin
May 27, 2025
1.0
Extra $200 alignment charge, and my car smells like cigarettes now. Don’t go here. They added multiple charges after I said no. be careful.
Frequently Asked Questions About Goodyear Auto Service
What are the operating hours of Goodyear Auto Service?
Goodyear Auto Service is open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturday from 8:00 AM to 5:00 PM. It is closed on Sundays.
On which holidays is Goodyear Auto Service closed or have reduced hours?
The service center is closed on January 1, April 20, and November 27, 2025. On May 26, July 4, September 1, December 24, and December 31, 2025, it operates from 8:00 AM to 5:00 PM.
What types of services does Goodyear Auto Service offer?
They offer auto services including tire mounting and repair, oil changes, brake services, shocks and struts, battery replacement, windshield wipers, preventive maintenance, heavy duty truck mechanical services, tire sales, 24-hour emergency onsite roadside services, tire balancing, and alignment.
Which tire brands are available at Goodyear Auto Service?
They offer a variety of tire brands including Goodyear, Kelly Tire, Dunlop Tire, Kenda Tire, Yokohama Tire, Alliance Tire, General Tire, Cooper Tire, and Continental Tire.
Where is Goodyear Auto Service located?
It is located at 929 Kentucky Ave, Paducah, KY 42001, United States.
How can customers contact Goodyear Auto Service?
Customers can reach them by phone at +1 270-443-9316 or email at customerservice@rabentire.com.
What payment methods does Goodyear Auto Service accept?
They accept American Express, cash, checks, Diners Club, Discover, invoice payments, Mastercard, Travelers Checks, and Visa.
Can customers book service appointments online with Goodyear Auto Service?
Yes, appointments can be scheduled online through their website at https://www.rabentire.com/schedule-service/.
Are there any nearby restaurants where customers can eat before or after visiting Goodyear Auto Service?
Yes, nearby options include Michael's New York Style Pizza, Burrito After Dark, and The Old Dusty Dog, offering pizza, American cuisine, and bar and grill fare respectively.
What nearby automotive and tire repair services can customers find around Goodyear Auto Service?
Nearby automotive service providers include Raben Tire Co LLC, Raben Tire & Auto Service, Randy's Body Shop, and The Dent-ist Paintless Dent Repair, which offer tire repairs, automotive repairs, and body shop services.
Are there nearby health and legal services close to Goodyear Auto Service?
Yes, customers can find the McCracken County Health Dept, Purchase District Health Department, Rodger W Lofton Attorney at Law, and Edwards and Kautz law firm nearby for medical and legal needs.