Goodyear Auto Service

4.6
535 reviews

About

Auto Repair ShopTire ShopGoodyear

Location

Goodyear Auto Service
929 KENTUCKY AVE, Paducah, KY
42001, United States

Hours

Reviews

4.6
535 reviews
5 stars
439
4 stars
49
3 stars
11
2 stars
14
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Lonnie and James for their exceptional service.

Efficiency

Several reviews noted quick service and timely repairs, with many customers expressing satisfaction with the speed of service.

Pricing Concerns

Some customers reported issues with unexpected charges and perceived overpricing, leading to dissatisfaction with the cost of services.

Mixed Experiences

While many reviews were positive, there were notable complaints about poor service, including mistakes in repairs and lack of communication.
  • CO
    Chris Olsen
    Dec 7, 2025
    5.0
    Had a Budget rental car with a slow leak in one tire. Called Raben in Paducah and immediately got an appointment. Went to Raben, they found a nail, patched the hole, and had me out of there in 35 minutes. When I went to pay, their very courteous and efficient front desk person told me that since Budget and Avis are merged now, and since Raben has a relationship with Avis, Raben had already contacted Avis and cleared approval for the patch service. Avis picked up the cost. Cost me nothing. Can’t do better than that. Thanks, Raben!
  • JN
    Jim Noble
    Dec 6, 2025
    1.0
    Advertises transmission fluid and filter chages but does not. Very disappointed. False advertisement .
  • JL
    Justin Ross (LuminalZero)
    Dec 4, 2025
    1.0
    I'd give zero stars if I could. I was traveling through town and my brakes died on me. This place had a good rating so I went here, big mistake. I had to pay through the nose to get my brakes "fixed". They didn't even bleed them right, so I had to have the work redone at another shop. Not to mention, I had to wait about 8 hours for the work to be done in their waiting area. Plus, there were mice running around. Avoid this place at all costs.
  • GA
    GTAR-CompCams AFR
    Oct 24, 2025
    5.0
    Great experience! Lonnie was very helpful and friendly. They got my car in and out quickly.
  • OB
    Otis Blanchard
    Aug 31, 2025
    5.0
    Great group of people. I hate to have an automotive emergency when traveling. I knew my tires were getting old with about 65k miles and seven years. Set me up with four new shoes for my car in short order, and I was able to get myself home after a hard week. They were even good enough to recommend a great breakfast place while I waited. I know I was much easier to work with after my morning coffee and a few fried eggs. I had driven all around Metropolis and Paducah, and they turned my day around. I would recommend y'all head a little further away from I-24 and work with the best garage in the area.

Frequently Asked Questions About Goodyear Auto Service

What are the operating hours of Goodyear Auto Service?

Goodyear Auto Service is open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturday from 8:00 AM to 5:00 PM. It is closed on Sundays.

On which holidays is Goodyear Auto Service closed or have reduced hours?

The service center is closed on January 1, April 20, and November 27, 2025. On May 26, July 4, September 1, December 24, and December 31, 2025, it operates from 8:00 AM to 5:00 PM.