Need a rental car in Paducah, KY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Irvin Cobb Dr. location today.
Many customers praised the friendly and helpful staff, highlighting specific employees like Amanda and Teca for their exceptional service.
Reservation Issues
Several reviews noted problems with reservations, including unavailability of cars despite prior bookings, leading to customer frustration.
Vehicle Quality
Customers appreciated the cleanliness and condition of the vehicles, although some reported issues with cars that had been smoked in.
Efficiency
The rental process was often described as quick and efficient, with many customers noting fast service during pick-up and drop-off.
Mixed Experiences
While many had positive experiences, some customers reported rude staff and poor handling of issues, indicating inconsistency in service quality.
MW
Mike Wilson
Oct 20, 2025
5.0
Excellent customer service at the rental office. Thanks!
RN
Regina Nely
Oct 5, 2025
3.0
Enterprise made reservations for me to pick up a car in Salina Kansas on Thursday, September25 and there was no car available. Again on September 26, still no car available Never did get a car and had to rent from the local Long MacArthur Ford in Salina Ks. So if you make reservations through website or their CSR‘s, You better confirm that that office really does have a car for you. I did rent for them later at the Paducah, Kentucky office and the Marion Illinois office and they were very courteous and helpful The other thing you need to know is that they will not Allow you to rent a car for your granddaughter and then to rent a car for you if the credit card is under your name for both cars Which totally ruined our vacation as my granddaughter needed to go back home and I wanted to go on further with the vacation If we had rented from enterprise in the beginning, when we hit a coyote, they would’ve seen to it. We had a different rental to go on our way, but because we had to end up renting from Long MacArthur Ford, that was not possible.In short, there was no vacation And I blame enterprise Rent-A-Car for the whole damn mess
CT
Cathy Taylor
Sep 28, 2025
5.0
ᘎᙓᖇƳ ᖴᖇꙆᙓᙁᙃᒐƳ ᕈᙓOᕈᒐᙓ ᗣᙁᙃ helpful
KS
Krissy Smith
Sep 2, 2025
5.0
After a little incident with my car, I needed a rental. I called from the repair shop to see if they had anything available. Thank goodness they did. I pulled into the parking lot thinking "great! This will take hours". The lobby was full, phone ringing nonstop. Employees were super busy. Each employee was friendly to each customer, even though they were slammed, they took time with every customer with a smile, even a slightly rude one that kept groaning and getting huffy. I had to keep extending my rental every few days. (16 days total) friendly upon return. Not expensive. Will definitely use them again.