Need a rental car in Paducah, KY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Irvin Cobb Dr. location today.
Many customers praised the friendly and helpful staff, highlighting specific employees like Amanda and Teca for their exceptional service.
Vehicle Availability
Several reviews mentioned issues with vehicle availability, particularly with reservations not being honored or cars not being available upon arrival.
Cleanliness and Quality
Customers generally reported clean and reliable vehicles, although there were isolated complaints about cars smelling of smoke or having minor damage.
Efficiency
Most customers appreciated the quick and efficient rental process, with many noting that they were able to get in and out quickly.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor experiences at certain locations, particularly regarding reservation issues and customer service.
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Angel Rhodes
Dec 17, 2025
5.0
I just want to give a shout out to Katie that works on Southside Paducah. Not only did she wait for me because I was 10 minutes late to pick up the vehicle, she made the entire process so easy. I needed a vehicle that seated at least seven. She went out of her way, collecting the only available vehicle from being serviced at the last minute. Because she was willing to go above and beyond, our entire family was able to attend my daughter's college graduation. I was already stressed. She made the process smooth and did it all with a smile. To say I'm grateful isn't understatement.
KK
Kayy Kayy
Dec 6, 2025
5.0
Great customer service. Friendly staff. Clean cars! Never any issues!
PH
Patricia Hall
Nov 16, 2025
5.0
Good clean reliable cars.
MW
Mike Wilson
Oct 20, 2025
5.0
Excellent customer service at the rental office. Thanks!
RN
Regina Nely
Oct 5, 2025
3.0
Enterprise made reservations for me to pick up a car in Salina Kansas on Thursday, September25 and there was no car available. Again on September 26, still no car available Never did get a car and had to rent from the local Long MacArthur Ford in Salina Ks. So if you make reservations through website or their CSR‘s, You better confirm that that office really does have a car for you. I did rent for them later at the Paducah, Kentucky office and the Marion Illinois office and they were very courteous and helpful The other thing you need to know is that they will not Allow you to rent a car for your granddaughter and then to rent a car for you if the credit card is under your name for both cars Which totally ruined our vacation as my granddaughter needed to go back home and I wanted to go on further with the vacation If we had rented from enterprise in the beginning, when we hit a coyote, they would’ve seen to it. We had a different rental to go on our way, but because we had to end up renting from Long MacArthur Ford, that was not possible.In short, there was no vacation And I blame enterprise Rent-A-Car for the whole damn mess