Enterprise Rent-A-Car

4.5
226 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Paducah, KY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Irvin Cobb Dr. location today.

Location

Enterprise Rent-A-Car
2515 Irvin Cobb Dr, Paducah, KY
42003, United States

Hours

Reviews

4.5
226 reviews
5 stars
175
4 stars
20
3 stars
12
2 stars
6
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees like Amanda and Teca for their exceptional service.

Reservation Issues

Several reviews noted problems with reservations, including unavailability of cars despite prior bookings, leading to customer frustration.

Vehicle Quality

Customers appreciated the cleanliness and condition of the vehicles, although some reported issues with cars that had been smoked in.

Efficiency

The rental process was often described as quick and efficient, with many customers noting fast service during pick-up and drop-off.

Mixed Experiences

While many had positive experiences, some customers reported rude staff and poor handling of issues, indicating inconsistency in service quality.
  • MW
    Mike Wilson
    Oct 20, 2025
    5.0
    Excellent customer service at the rental office. Thanks!
  • RN
    Regina Nely
    Oct 5, 2025
    3.0
    Enterprise made reservations for me to pick up a car in Salina Kansas on Thursday, September25 and there was no car available. Again on September 26, still no car available Never did get a car and had to rent from the local Long MacArthur Ford in Salina Ks. So if you make reservations through website or their CSR‘s, You better confirm that that office really does have a car for you. I did rent for them later at the Paducah, Kentucky office and the Marion Illinois office and they were very courteous and helpful The other thing you need to know is that they will not Allow you to rent a car for your granddaughter and then to rent a car for you if the credit card is under your name for both cars Which totally ruined our vacation as my granddaughter needed to go back home and I wanted to go on further with the vacation If we had rented from enterprise in the beginning, when we hit a coyote, they would’ve seen to it. We had a different rental to go on our way, but because we had to end up renting from Long MacArthur Ford, that was not possible.In short, there was no vacation And I blame enterprise Rent-A-Car for the whole damn mess
  • CT
    Cathy Taylor
    Sep 28, 2025
    5.0
    ᘎᙓᖇƳ ᖴᖇꙆᙓᙁᙃᒐƳ ᕈᙓOᕈᒐᙓ ᗣᙁᙃ helpful
  • KS
    Krissy Smith
    Sep 2, 2025
    5.0
    After a little incident with my car, I needed a rental. I called from the repair shop to see if they had anything available. Thank goodness they did. I pulled into the parking lot thinking "great! This will take hours". The lobby was full, phone ringing nonstop. Employees were super busy. Each employee was friendly to each customer, even though they were slammed, they took time with every customer with a smile, even a slightly rude one that kept groaning and getting huffy. I had to keep extending my rental every few days. (16 days total) friendly upon return. Not expensive. Will definitely use them again.
  • DB
    Dave Ball
    Aug 17, 2025
    5.0
    Great service on both ends! Thank you .

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Paducah, KY?

Enterprise Rent-A-Car is located at 2515 Irvin Cobb Dr, Paducah, KY 42003.

What are the operating hours of Enterprise Rent-A-Car in Paducah?

Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.