Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Owensboro.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
3425 Frederica Street, Owensboro, KY
42301, United States
Hours
Reviews
4.1
180 reviews
5 stars
125
4 stars
14
3 stars
9
2 stars
5
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting specific employees like Justin and Patricia for their excellent service.
Efficiency
Customers frequently noted the quick service, with many reporting oil changes completed in a timely manner.
Communication
While some reviews mentioned clear communication about services and pricing, others reported issues with transparency and coupon handling.
Quality of Work
There were mixed reviews regarding the quality of work, with some customers expressing satisfaction while others reported mistakes and lack of attention to detail.
Pricing Concerns
Several customers felt that prices were higher than competitors and expressed dissatisfaction with upselling tactics.
- SWSheryl WiggintonJan 3, 20265.0Everything was great. Only issue was having to wait for a cabin air filter from another location
- JMJennifer MayhallDec 31, 20252.0The folks changing the oil and working under the hood did a fine job. However the person handling my payment brought up politics twice. I didn’t come to valvoline to get into a political debate. I just want to get my oil changed.
- JKJordan KhanDec 26, 20255.0Stopped coming because of bad service in the past. Gave this store another change and I’m glad I did. Customer service was top notch and the whole team was friendly and professional. I will definitely come back here going forward.
- VHVirginia HueyDec 22, 20255.0Fast, friendly informative. Patricia was awesome.
- CPChanda PraterDec 4, 20255.0I have gotten my oil changed at Valvoline for the past 1.5 years and am always impressed with their customer service. The past three times I have been to this specific store, Patricia has taken care of me. I was pleased to find out that she is now the manager over that store. Keep up the great work with hiring phenomenal employees who exhibit excellent customer service!
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Owensboro offer?
Valvoline Instant Oil Change provides preventive vehicle maintenance including 15-minute, stay-in-your-car oil changes and a wide range of maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located in Owensboro?
It is located at 3425 Frederica Street, Owensboro, KY 42301, USA.
What are the operating hours for Valvoline Instant Oil Change?
Monday to Friday: 8:00 AM to 6:00 PM; Saturday: 7:30 AM to 5:00 PM; Sunday: 9:00 AM to 4:00 PM; closed on Thanksgiving and Christmas Day.
Does Valvoline Instant Oil Change require appointments for service?
No, Valvoline Instant Oil Change does not require appointments.
What payment methods are accepted at this Valvoline location?
They accept credit cards, debit cards, and mobile NFC payments.
How long does a typical oil change take at Valvoline Instant Oil Change in Owensboro?
Oil changes typically take about 15 minutes with customers able to stay in their car during the service.
Can I find food options near Valvoline Instant Oil Change on Frederica Street?
Yes, nearby food options include Mr Wok Express and Mr. Wok for Chinese cuisine, Little Caesars Pizza, Tokyo for Japanese food, and Scooter's Coffee for coffee and snacks.
Are there convenient places to get fuel near Valvoline Instant Oil Change?
Yes, nearby gas stations include Franey's and Shell, which also has a convenience store and oil change services.
What other automotive services can I find near Valvoline Instant Oil Change?
Nearby automotive-related services include Convenient Car Care, a tire shop, and Shell, which offers oil change services.
What nearby businesses could be helpful for someone moving to Owensboro?
Nearby real estate services include Jason Bellamy, Realtor, Connie Lou Barnett, BHG Realty, Lori Kimble Realtor, Devin Taylor Realtor, Kelli McKnight Realtor, Robert Johnson (Real Living Home Realty), The Lewis Group (BHG Realty), and Johnna Tharp Realtor and Broker.