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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.3
(411 reviews)

Business Details

2101 E Parrish Ave, Owensboro, KY
42303, United States
(270) 926-4477

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Owensboro, KY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Highway 54 location today.

Location

Enterprise Rent-A-Car
2101 E Parrish Ave, Owensboro, KY
42303, United States

Hours

Reviews

4.3
411 reviews
5 stars
299
4 stars
36
3 stars
23
2 stars
11
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their willingness to go above and beyond to ensure a pleasant rental experience.

Vehicle Availability

Numerous reviews indicated issues with vehicle availability, with several customers expressing frustration over not receiving the cars they reserved.

Rental Process

While some customers found the rental process to be easy and efficient, others reported long wait times and complications during pickup.

Cleanliness and Condition

Several customers noted that the vehicles were clean and well-maintained, although there were complaints about some cars having unpleasant odors.

Communication Issues

Customers experienced problems with communication regarding reservations and vehicle availability, leading to dissatisfaction and confusion.
  • JM
    Jelo Manongsong
    Feb 24, 2026
    3.0
    Very expensive rent a car and the insurance is still not included in the rental price.
  • JB
    Jessica Blair
    Feb 24, 2026
    1.0
    The vehicle I rented drove very poorly. It got bad gas mileage, when put in reverse from park it would jump and try to force you backwards quickly if you were not standing on the brake, and was pecking so I checked the oil and had to put almost two quarts in it. Then, when I asked to extend the rental time I was not made aware the lot closed early on Saturdays so I was unable to return it until Monday. I called customer service multiple times and they assured me that they had reached out to regional management to explain the urgency of my situation and that I was wanting to return the vehicle. They also assured me that someone would be in touch with me shortly to assist with this and help me with a solution. No one ever reached out to me and every time I called back I was told to give them more time. This is absolutely ridiculous customer service and the cost was astronomical especially compared to other rental companies. I will never use them again and will be sure to let everyone I can, know how they do their customers. I feel like I've been taken advantage of and stereotyped. When I went to return the vehicle the lot was in a frenzy because they had no wifi, the phone was ringing off the wall, customers were inside complaining and she couldn't even give me a receipt of the transactions. This was a terrible experience. One I will never put myself through again.
  • JT
    Jacob Tanner
    Feb 16, 2026
    1.0
    We’ve had a pretty terrible experience with this branch. Will not be using moving forward. Judging how the manager Alex interacts with us it’s not surprising that it runs poorly.
  • KS
    K S
    Jan 29, 2026
    5.0
    I rent a car a few times a year and always have the absolute best experience here! The process is so easy. Thank you.
  • CW
    Chris Williams
    Jan 19, 2026
    5.0
    Always a 5 star experience here! Rented here SEVERAL times over the years and never had an issue!

Brand Certified Facts from Enterprise Rent-A-Car

Enterprise Rent-A-Car partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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