About
Auto Repair ShopAuto Parts StoreAuto Parts & Accessories
Fast Lane Auto Repair & Body Shop is an auto repair and collision center located in Olive Hill, Kentucky. They offer mechanical repairs and bodywork services, working with all insurance companies to ensure smooth repairs. Their contact number is (606) 286-2445, and their address is 1004 Butler Cir, Olive Hill, KY 41164.
Location
Hours
Reviews
3.8
22 reviews
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11
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- SJSarah JohnsonJul 18, 20251.0Worse than a 0 Star. DO NOT TAKE YOUR VEHICLE HERE!! Our experience with Fast Lane Auto has been absolutely unacceptable. Our vehicle has been in their possession for eight weeks with no communication, no documentation, and no transparency. Despite repeated calls, we received no updates, and when we did manage to reach someone, we were met with rude and unprofessional behavior. Although our insurance company has already paid them for the repairs, they are now refusing to release our vehicle unless the deductible is paid in cash only—refusing to accept credit or debit. We live in Buffalo, NY (700 miles away) and are unable to deliver cash in person. Due to their refusal to cooperate, we’ve been unable to schedule transport to return the vehicle to New York. To make matters worse, we’ve now been told the shop is closed for the next week, meaning the car will sit untouched for yet another week, making this four full weeks of zero progress. We have filed complaints with the Better Business Bureau and the Attorney General of Kentucky, and are now involving our attorney as well. This business has shown zero professionalism, zero accountability, and zero customer service. Based on our experience, we strongly warn others to stay away from Fast Lane Auto. They are not trustworthy and not deserving of your business.
- VHVincent HarperDec 30, 20235.0Amazing service definitely recommend coming here!!
Frequently Asked Questions About Fast Lane Auto Repair & Body Shop
What services does Fast Lane Auto Repair & Body Shop offer?
Fast Lane Auto Repair & Body Shop provides mechanical repairs and collision bodywork services, working with all insurance companies for smooth repairs.
Where is Fast Lane Auto Repair & Body Shop located?
It is located at 1004 Butler Cr, Olive Hill, KY 41164, United States.
What are the operating hours of Fast Lane Auto Repair & Body Shop?
The shop is open Monday to Friday from 8:00 AM to 5:00 PM and closed on weekends.
How can I contact Fast Lane Auto Repair & Body Shop?
You can reach them by phone at (606) 286-2445 or by email at fastlaneautorepair+modified@yahoo.com.
Does Fast Lane Auto Repair & Body Shop accept insurance for repairs?
Yes, they work with all insurance companies to ensure smooth repair processes.
What can I do nearby before or after getting service at Fast Lane Auto Repair & Body Shop?
You can visit The Factory, a nearby venue offering events, dining, and live music, perfect for entertainment before or after your visit.
Is there a nearby car wash where I can clean my vehicle?
Yes, Rayburn's Wash and Shine is close by and offers car wash and home cleaning services.
Are there any local schools near Fast Lane Auto Repair & Body Shop?
Yes, Olive Hill Elementary School, West Carter Middle School, and West Carter High School are nearby educational institutions in the area.
Where can I find additional automotive services near Fast Lane Auto Repair & Body Shop?
Dave's Auto Repair and Fisher's Auto Sales are nearby for additional automotive repair and parts needs.
What automotive-related businesses are close to Fast Lane Auto Repair & Body Shop?
Nearby automotive-related businesses include Olive Hill Trucking Inc for freight services, Dave's Auto Repair for vehicle repairs, and Fisher's Auto Sales for used car purchases.