Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Oak Grove.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
14855 Ft. Campbell Blvd, Oak Grove, KY
42262, United States
Hours
Reviews
4.3
323 reviews
5 stars
225
4 stars
41
3 stars
17
2 stars
7
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and attentive, with several mentioning specific employees who provided exceptional service.
Efficiency
Customers frequently noted the quick service and minimal wait times, with many expressing satisfaction at being in and out in a timely manner.
Trustworthiness
While many reviews highlighted the honesty and transparency of the staff, there were also several complaints about perceived dishonesty and poor service, particularly regarding vehicle issues.
Quality of Work
Feedback was mixed regarding the quality of service, with some customers reporting excellent maintenance and repairs, while others experienced issues that led to further problems with their vehicles.
Communication
Several reviews mentioned the clear communication from staff regarding services performed and recommendations, although some customers felt misled about their vehicle's condition.
- KCKirby Clark2 days ago5.0I didn't have to get out of my car, the technicians were very polite and explained everything as he went.
- AWAlexis WalkerOct 17, 20255.0Friendly and fast service! HIGHLY RECOMMENDED!!
- TBTerry BlackburnSep 12, 20255.0Everyone at this location in oak grove, ky is fantastic. My car runs great and I never worry about if a good job will be done! They all treat you with respect and have a genuine concern for what they do!
- EGE GaraySep 1, 20251.0We always go here and never have had a problem …. But today this oil change took 1 hour and some change. They broke my oil pan and stripped my bolt and lied to my face about my oil getting so hot that it melted the STEEL bolt… they didn’t accommodate anything , but just lied and as he was coming up with this lie.. the look on his face was ridiculous and it was as if he was trying not to laugh. I didn’t get get his name, but the other lady’s name was Amber . As we pulled off they were laughing . I would not recommend them at all. If they would have just been honest there would have been no problem. I just don’t appreciate being lied to.
- ETEdie TaylorAug 23, 20255.0Lee, the manager at this location, went above and beyond to repair an oil change that went roque from a completely different location and town. I was on a road trip and needed some help and pulled in and he took GREAT care of me. I highly recommend this location! Great service and even better customer service!
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicle maintenance services does Valvoline Instant Oil Change in Oak Grove offer?
They offer quick, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance solutions for all types of vehicles.
What are the operating hours for Valvoline Instant Oil Change in Oak Grove?
The location is open Monday through Friday from 8:00 AM to 6:30 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 4:00 PM, closed on certain holidays like November 27 and December 25, 2025.
Do I need to make an appointment to get an oil change at this Valvoline location?
No, appointments are not required for their oil change services.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
Where is Valvoline Instant Oil Change in Oak Grove located?
The address is 14855 Ft. Campbell Blvd, Oak Grove, KY 42262, United States.
Is Valvoline Instant Oil Change in Oak Grove a franchise?
Yes, it is a franchise and labeled as a participant in their system.
What nearby car-related services can I find near Valvoline Instant Oil Change?
Nearby you can find EZ Kleen Car Wash for auto detailing, PO-BOY's Tires for automotive repair, and Economy Auto Sales for used cars.
Are there nearby food options close to Valvoline Instant Oil Change in Oak Grove?
Yes, nearby restaurants include PHO LE Vietnamese restaurant, Luigi's Pizza, and Chicago Gyros for Greek cuisine.
What points of interest related to health and wellness are near Valvoline Instant Oil Change?
You can find Oak Grove Animal Hospital for pet care, Forever Beautiful medical spa, and Pennyroyal Center for counseling and mental health services nearby.
How can nearby ATMs and stores be useful to visitors of Valvoline Instant Oil Change?
Visitors can conveniently access Planters Bank ATM, Truist ATM, and nearby retail stores like Walmart Business Center and Dollar Tree for additional shopping and banking needs.