Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Oak Grove, KY!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
2,211 reviews
5 stars
964
4 stars
571
3 stars
350
2 stars
114
1 star
212
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted problems with cleanliness, including dirty restrooms, unpleasant odors, and unclean showers.
Customer Service
Feedback on customer service was mixed; while some employees were praised for their friendliness, others were criticized for being rude or inattentive.
Shower Availability
Many customers reported issues with shower availability, often finding them out of order or experiencing long wait times.
Food Quality
Several reviews mentioned dissatisfaction with the food quality, particularly at the attached McDonald's and issues with pizza.
Parking and Accessibility
The location was noted for having ample parking space, but some customers expressed concerns about the organization and cleanliness of the parking area.
- NAnewman attackDec 7, 20251.0I went into the store to pay for parking, but the staff was too busy having a party in the office. When they finally did come out, I was ignored. If someone tries to make me move tonight, I'm driving my truck through the building. GFY!
- ACAmy CarenderDec 5, 20251.0Literally nothing at all functioned here. Not even the gas pumps. No bathrooms. No drinks. Nothing at all. It’s like a front or something because this business apparently isn’t capable of selling anything at all. Why bother pissing people off?
- SDStanislav DidenkoNov 27, 20252.0My whole italian pizza was packed into smalk boxes and stacked. All was lamped inside. Didn't ask for that
- MTMatt ThrasherNov 6, 20251.0I was in there last night on 11/6/25 around 1230 am and cashier was on his cell phone the whole time not paying attention to customers finally he took my ID to scan for cigarettes wouldn't scan so he gave me 1 pack when I bought had me scan them on self check out then had to get back in line so he could give me other pack but never gave me back ID his name was julunina or something he really needs to focus more on work while there instead of playing on phone and talking on it I'm back in Florida now and won't be back to Kentucky for months very frustrating
- CVClayton VaughnNov 3, 20251.0Entire facility smells like a sewage backup.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities does Pilot Travel Center in Oak Grove, KY offer?
Pilot Travel Center in Oak Grove offers gas, diesel, DEF, high-speed pumps, Wi-Fi, overnight parking, showers, everyday items, a variety of fresh foods, snacks, drinks, and coffee. Additional amenities include showers, diesel lanes, premium Wi-Fi, CAT scales, laundry facilities, and a game room.
Are there showers available at the Oak Grove Pilot Travel Center?
Yes, showers are available. For specific pricing and availability, it’s recommended to contact the location directly or use the store locator tool.
What payment methods are accepted at this Pilot Travel Center?
Accepted payment methods include American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and cash.
Can anyone purchase a shower at Pilot Travel Centers?
Yes, showers can be purchased by anyone at Pilot Travel Centers.
What are the operating hours of the Pilot Travel Center in Oak Grove?
The Pilot Travel Center in Oak Grove is open 24 hours a day, 7 days a week, including holidays.
Does this location provide truck parking and overnight parking?
Yes, the location offers truck parking spaces and prime overnight parking.
What nearby eateries can customers visit before or after stopping at this Pilot Travel Center?
Nearby eateries include McDonald's, Hunt Brothers Pizza, and Krispy Krunchy Chicken, offering convenient options for fast food and pizza close to the travel center.
Are there other gas stations near Pilot Travel Center in Oak Grove?
Yes, nearby gas stations include Shell and Sudden Service, providing additional fueling options close to the Pilot Travel Center.
How can nearby services like CAT Scale and Western Union assist travelers visiting the Pilot Travel Center?
CAT Scale offers weighing services essential for truck drivers, while Western Union provides money transfer services, helping customers manage finances conveniently during their travels near the Pilot Travel Center.
Does Pilot Travel Center offer any mobile or app-based services for customers?
Yes, through the Pilot app, customers can access features like mobile fueling, online ordering, reservable showers, and daily offers to save money on the road.