Zips Car Wash

4.0
471 reviews

About

Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.

Location

Zips Car Wash
130 Marlene Dr, Nicholasville, KY
40356, United States

Hours

Reviews

4.0
471 reviews
5 stars
299
4 stars
48
3 stars
20
2 stars
30
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for their friendliness and helpfulness, while others are criticized for being unprofessional and unresponsive.

Equipment Issues

Frequent complaints about broken or malfunctioning equipment, including vacuums, air hoses, and car wash components.

Cleanliness

Inconsistent cleanliness reported, with some customers noting trash in the parking area and dirty towels available for use.

Operational Hours

Many customers reported that the car wash often closes earlier than advertised, leading to frustration.

Wash Quality

Inconsistent wash quality; some customers received satisfactory results while others reported poor cleaning and damage to their vehicles.
  • AS
    Alex S
    Nov 8, 2025
    1.0
    Showed up to get a car wash and the place is closed over an hour before they are supposed to be… mind you with a sign at the entrance that says they are open until 7.
  • DD
    dextio
    Nov 8, 2025
    1.0
    If your sign says you’re open till 7, your google hours say you’re open till 7, but you are closed at 6pm on a Saturday? This is not the first time that I’ve stopped by to get a car wash well before they are supposed to be closed and the location is already closed. Either change your hours or stay open. Stop making people Take a trip out to get a car wash and have to come back another time for no reason.
  • VF
    Vicki Franklin
    Oct 9, 2025
    1.0
    Absolutely horrible customer service, went in to cancel, they told me to contact 800 number, then 800 number was closed for weekend and told me I was too late to cancel even though I tried in store, would not money and had changed me double the price. I use to go to this location often, but will find somewhere else but will continue to tell everyone I know not to go here
  • NN
    Naz Nec
    Sep 20, 2025
    1.0
    If you don’t want to scratch and dent your car, don’t come to this location.
  • AC
    Austin Clemons
    Aug 27, 2025
    5.0
    I had such a great experience at Zips Car Wash! The customer service is absolutely outstanding, and I have to give a special shoutout to Patrick. He is such a sweet person and you can really tell he takes pride in his job. It’s rare to find someone who genuinely cares about making customers feel welcome, and Patrick went above and beyond. I’ll definitely keep coming back thanks to the great service!

Frequently Asked Questions About Zips Car Wash

Where is Zips Car Wash located?

Zips Car Wash is located at 130 Marlene Dr, Nicholasville, KY 40356, US.

What are the operating hours of Zips Car Wash?

Zips Car Wash is open daily from 8:00 AM to 7:00 PM, with holiday hour exceptions such as closing on Thanksgiving Day and Christmas Day.