Business Details
About
Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.
Location
Hours
Reviews
4.0
471 reviews
5 stars
299
4 stars
47
3 stars
21
2 stars
30
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the friendly staff and helpful service, many reported poor customer service experiences, including difficulty in canceling memberships and unresponsive management.
Operational Hours
Numerous reviews highlighted issues with the business not adhering to posted hours, often closing early or being unavailable during normal operating times.
Equipment Issues
A significant number of customers noted that equipment, such as vacuums and wash machinery, was frequently broken or malfunctioning, leading to dissatisfaction with the service.
Wash Quality
Feedback on the quality of the car wash was mixed; while some customers were satisfied, many expressed disappointment with the effectiveness of the wash and the condition of their vehicles post-service.
Cleanliness and Maintenance
Several reviews mentioned that the facility was not well-maintained, with reports of trash in the vacuum areas and a lack of available cleaning supplies like towels.
- ASAlex SNov 8, 20251.0Showed up to get a car wash and the place is closed over an hour before they are supposed to be… mind you with a sign at the entrance that says they are open until 7.
- DDdextioNov 8, 20251.0If your sign says you’re open till 7, your google hours say you’re open till 7, but you are closed at 6pm on a Saturday? This is not the first time that I’ve stopped by to get a car wash well before they are supposed to be closed and the location is already closed. Either change your hours or stay open. Stop making people Take a trip out to get a car wash and have to come back another time for no reason.
- VFVicki FranklinOct 9, 20251.0Absolutely horrible customer service, went in to cancel, they told me to contact 800 number, then 800 number was closed for weekend and told me I was too late to cancel even though I tried in store, would not money and had changed me double the price. I use to go to this location often, but will find somewhere else but will continue to tell everyone I know not to go here
- NNNaz NecSep 20, 20251.0If you don’t want to scratch and dent your car, don’t come to this location.
- ACAlicia ComerAug 30, 20255.0This is the best Zips location that I've been to in the Lexington area. Always have nice clean towels and plenty of bottles. I will be coming back.
Frequently Asked Questions About Zips Car Wash
Where is Zips Car Wash located?
Zips Car Wash is located at 130 Marlene Dr, Nicholasville, KY 40356, US.
What are the operating hours of Zips Car Wash?
Zips Car Wash is open daily from 8:00 AM to 7:00 PM, with holiday hour exceptions such as closing on Thanksgiving Day and Christmas Day.
What payment methods does Zips Car Wash accept?
Zips Car Wash accepts all major credit cards including American Express, Discover, MasterCard, and Visa, as well as ZIPS gift cards. It is a cashless location.
Does Zips Car Wash offer any membership programs?
Yes, Zips Car Wash offers the ZIPS UNLIMITED™ membership program which provides daily wash privileges at all locations.
Are there any additional services at Zips Car Wash?
Every car wash includes free self-service vacuums and detailing amenities to ensure a thorough cleaning experience.
Is Zips Car Wash open on major holidays?
Zips Car Wash is closed on some major holidays such as Thanksgiving Day (2025-11-27) and Christmas Day (2025-12-25), but may have adjusted hours on other holidays.
What nearby dining options can I visit when going to Zips Car Wash?
Nearby restaurants include Bob Evans, Three Sons Bistro, McDonald's, Red Robin Gourmet Burgers, Arby's, Panera Bread, Bellacino's Pizza & Grinders, and Tropical Smoothie Cafe.
Are there any nearby automotive services close to Zips Car Wash?
Yes, nearby automotive services include Jiffy Lube, Pinnacle Ford, Dan Cummins Lincoln, and the FORD CHARGE Charging Station for electric vehicles.
Where can I find fuel and convenience stores near Zips Car Wash?
The Kroger Fuel Center provides gas, convenience store items, and a coffee shop near Zips Car Wash.
What local amenities can I access near Zips Car Wash?
Nearby amenities include Farmers Bank, Coinstar Kiosk, Western Union, and health and wellness options like KORT Physical Therapy and Dwell Wellness.